facebooktwitterpinterest

Reviews, get directions and information for Lucky Brand

Lucky Brand

Description

Lucky Brand designs and produces denim, sportswear, knits, wovens, outerwear, T-shirts and active wear. The Lucky Brand collections are carried at better department and specialty stores, and at over 180 company-owned stores nationwide.



"Lucky Brand was founded in 1990 with a spirit of reinvention. Rooted in premium denim, Americana and self-expression, our brand is for the free-thinkers and the optimists who don't take life too seriously. Our denim and lifestyle wares portray personality through perfectly imperfect, often American heritage inspired details that bring levity to any look, or situation. Wear Lucky and make good fortune. Feel lucky, and you’ll find it. Visit us today at 418 Shops at Mission Viejo to shop great women’s and men’s jeans, tees, jackets, dresses, and more."
Address: 418 The Shops at Mission Viejo, Mission Viejo 92691
Phone: (949) 347-6790
State: CA
City: Mission Viejo
Street Number: 418 The Shops at Mission Viejo
Zip Code: 92691
categories: clothing store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

Similar places near
Gap Gap 6 meter
Gap Gap 14 meter
Aeropostale - Shops at Mission Viejo Aeropostale - Shops at Mission Viejo 18 meter Shop Aeropostale for men's and women's clothes, shoes and accessories. For great styl...
Gymboree Gymboree 31 meter
Fabletics Fabletics 32 meter I came a LONG distance to get here, because I heard they had plus size clothing. We ...
Origins Origins 35 meter
Express Express 42 meter For over 30 years, Express has been a legendary fashion icon that offers the hottest ...
Charolette Russe Charolette Russe 47 meter
Lids Lids 48 meter I don’t own many hats, but whenever I’m in need of a new dome piece I always go to Li...
Children's Place Children's Place 49 meter
Irene's Story Irene's Story 58 meter Everyone has a story to tell.
PacSun PacSun 58 meter Established in 1980, PacSun is the premiere destination for Southern California inspi...
Lane Bryant Lane Bryant 58 meter
MAX MAX 61 meter
BCBGeneration BCBGeneration 67 meter
Hanna Andersson Hanna Andersson 75 meter Making comfy quality play clothes that let kids be kids. Show us your hannas at play ...
Zara USA Zara USA 81 meter
Reviews
I’m way more used to shopping at places like Forever 21 and Gap, so needless to say my first time at Lucky felt like pure luxury.  The sales staff was so observant and really knew their stuff.
I was long overdue for a nice pair of jeans. Not the $30 pair you get at a mid level store, but an actual nice pair of high quality denim jeans so I went to the best place I knew of, Lucky Brand! The store associate was able to help me find what style and fit was best for me and I found the perfect pair of jeans that fit just right. Expensive products but worth it for the quality!
Never coming back to this location again. This is the absolute worst lucky brand store I’ve ever been to. From now on I will go out of my way to the Newport location just to avoid their horrible attitudes. Thanks so much for that. Don’t bother coming here if you’ve got an exchange, you’re clearly not worth their time of day. Every other customer, except you, will be greeted. I called ahead multiple times to make sure they had the item I needed to exchange. Was told by Sarah over the phone that she did put 3 of them on hold for me to try on, and that she would be in until 7 pm. I was told this by Sarah TWICE. Arrived to the store well before 7, and was greeted by absolute SILENCE from all 3 employees on the floor, INCLUDING the manager Julie. They just stood there folding clothes, did not even acknowledge me or that I had entered the store. Not a single other customer was present at this time. It was literally me and 3 employees. I had to approach THEM, or else they wouldn’t have said a single word. I asked if Sarah was there “oh no she’s gone for the day”... Ok.... Told Julie THE MANAGER that I had 3 items on hold, and acted like she had no idea what I was talking about. She tells me that they don’t have anything on hold for me. Well someone‘s lying. She ends up finding them pushed to the back of a rack, and continues being more busy conversing with another employee. I was treated like dirt, and a waste of their time because I needed to exchange a DEFECTIVE jacket. I hurry up out of there, trying on the items as fast I can. At the register, Julie dumps my “$449” leather Moto jacket into the bag. No tissue paper or effort to fold it whatsoever. I ask her if she can please wrap it in tissue paper at least, to protect it. She goes “oh yeah...sorry”. Finish at the register, and I tell Julie thank you. Not a SINGLE word out of the managers mouth. No “goodbye” no “thank you” NOTHING. She simply ignores me and moves on to the next customer. Mind you, the only other customers in the store at this point was a mother and daughter. These employees couldn’t be bothered to give me the time of day, it was disgusting. HORRIBLE customer service here. Compared to the other Lucky Brand at Newport, this store is an embarrassment. I would never be treated like this at the other stores. They were so keen on ignoring me that I decided to wave and say goodbye in an extremely obvious way once I got to the front of the store, to see just how far they would go to ignore me. Of course FINALLY, one of the girls folding clothes says take care and I just had to laugh. Never again.
I went there to exchange a jacket I got from another one of their stores and Gabriella helped me out. She was extremely nice and friendly and made the exchange easy. I would definitely shop there again.
It was a very delightful experience. The costumer service was excellent! I highly recommend this store!!
The employees there were awesome...pretty hot too, just sayin
The store was clean, well organized, and had fairly good size selections. I received friendly and helpful service.
Called in with some questions regarding merchandise,staff friendly,helpful and professional.
Best jeans ever! Fabulous service
Love the girls there
Comment on this place