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Macera Crematory

  1. Santa Ana
  2. Santa Ana Cemetery

Reviews, get directions and information for Macera Crematory

Macera Crematory

About

The next generation of cremation services that incorporates internationally recognized quality standards and case tracking systems.

Description

For over 20 years, we have been serving some of the most respected mortuaries in Southern California. Now, with our new suite of services and technologies, we can help you grow your business, reduce costs, and manage risk while increasing market opportunities.

Address: 1020 Fuller St, Santa Ana 92701
Phone: (714) 647-0709
Email: moc.yrotamercarecam@troppus
State: CA
City: Santa Ana
Street Number: 1020 Fuller St
Zip Code: 92701-4213
categories: funeral service & cemetery


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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Reviews
Macera Crematory in Santa Ana provided an outstanding service in a time of deep sorrow and loss. The professionalism, compassion, and understanding they displayed from the onset were second to none, providing comfort and support during a difficult time. Their staff exhibited great sensitivity and respect, walking us through every step of the process with clear explanations and patient guidance. They combined their professionalism with genuine warmth and empathy, which truly helped to create a calm and comforting environment. However, the only hitch in the overall experience was the parking situation. Unfortunately, we received a parking ticket, which added a bit of frustration to an otherwise smooth process. This is something future visitors might want to be aware of, and plan for accordingly. Despite the parking hiccup, Macera Crematory in Santa Ana was exemplary in their service. Their team’s combination of professional expertise and heartfelt compassion are commendable. Just remember to double-check your parking to avoid any unwelcome surprises. I wholeheartedly recommend their services to those navigating through such a challenging time.
The cremation was booked our the mortuary. They gave us detailed explanations on what to expect and even provided pictures of the inside to remove the stress of seeing the crematory for the first time. We followed the instructions on how to enter the building and were greeted with compassion, understanding and respect. We didn't feel rushed and were given opportunity for my baby to read an eulogy and sing "Remember Me" song to her father before being allowed to push the button and bid him farewell. We were allowed to place flowers, cards and messages. I appreciate the staff for what they do. I know they may say that they are used to it, but I doubt it. It is a job that someone has to do and they do it well.
I could not be happier with the services that we received from Macera. When we received my father‘s remains the lid was taped shut because the lid on the plastic box did not seal. When I called Macera, they were quick to respond and fix the problem even though they did not caused the problem the problem came from the funeral home. Because my dad was cremated in California and we live in Minnesota the remains went from the cremation center to the funeral home and then the funeral home to us. Macera was professional extremely easy to deal with and above and beyond helpful. They wanna above what they had to do to make it right. I cannot tell you how happy and relieved I am that they were willing to fix a problem that was not Caused by them. I would recommend their services to anyone I know in California thank you so much for making this process easy and stress-free.
Why ship my mothers ashes to Georgia via the post office and not a shipping service like FedEx who specializes in delicate shipping!? I am appalled and still have not received my mothers ashes a week later. Terrible just so disrespectful. I would have flown to California to receive her had I known she’d be handled so carelessly. Disgusted.
As a Funeral Home, we love working with Macera Crematory for cremations. Their entire staff is professional and kind to us and to our families.
Very professional n efficient. They answered all of our questions when my Mom passed away. When we picked up my Moms ashes, 3yrs ago, t waiting room was a lil dark but is a crematorium. But t staff is very nice..
Awesome staff!! Enjoy working with them all. Excellent service
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