Reviews
I went into the store to get a nice outfit for a family members wedding. In the dress clothes section I was greeted by a man named Billy who was really helpful in helping me find the proper sizes and colors to put an outfit together. However when it was time to check out he scanned in a tie that was not mine and charged me for it. Honest mistake right? I thought so too. After trying to refund me for only $10 on a $25 item that I didn’t agree to purchase I asked to speak to management. Suddenly my refund jumps to $25 and goes through with no issues. I want to assume best intentions but they do get paid on commission as well as hourly which could easily explain the attempt to overcharge. Please be vigilant in making sure you are properly charged when being helped by Billy. I do wanna note that I spoke to management who was attempting to be helpful in clarifying things but they failed to see that I felt like he was trying to rip me off
Macy's in destiny in Syracuse, New York is the only big store left in town after losing chapels day brothers and others is the only place you can go to buy very high quality clothing. Macy's is always provided an excellent service and they are number one in customer service. When it comes to getting anything completed in the store, give them a try. Sometimes they're too crowded. Sometimes they're not, but overall the weight is worth it
Purchased fragrance for myself and husband, gentleman at counter was very helpful. Found a nice sweater for my sweater in men’s dept, cashier who checked me out was pleasant. Met Blair in the shoe department he helped me to find the perfect boots to go with the dress I was wearing for my husband’s birthday dinner.
Just shopped there and this back store have low prices. Had to buy a gift for friends kid easy access and prices are good.
Haven’t been to Macy's at Destiny in ages. So disappointed. It feels so disorganized. The layout is crazy packed and doesn't make sense to me. The brands are very limited. Very dressy clothing or very young. I purchased an oversweater. That's it!
Looking at ball dresses. This is the second Macy's that didn't have the right size. Waited in line for quite a while just to have the cashier spin around and take people that were not in line. Return went smoothly. They were able to give us the same discount we originally received.
Customer service in the shoe dept lacking helpfulness. There were no other customers. I had a shoe with me to ask for a size. Sales clerk made eye contact with me and I made a gesture with the shoe in my hand. Sales clerk ignored me, walked away, and started chatting with the other clerk. I put the shoe back.
Very 90s and early 2000s atmosphere. Okay selection of men's wear. Could be better. Changing rooms need TLC
Good place to go nice parking easy to get in an out and always good deals on good clothing
Same old, nothing new. The place hasn't changed in decades. It's clean and as well maintained. It was kind of unimpressive but maybe just old people shop there now.
