Marshall County Health Center

They told me to call before I come up the last time I was there. I called for an entire week and no answer, until one day someone answered the phone, I told them the nature of my call. She told me she will check then asked to place me on a brief hold. I set on hold for 40 minutes then hung up and called back 3 times in a row and the phone keep ringing until I gotten a busy signal all 3 times. You all have to get better with the phone service, people call for a reason and it is important.

Writing this while in the wait room going on 2 hours. Counted 10 people walk in the door since I’ve been here and they’ve all come and gone. Also, we got here at 11am and we were told to come back at 1pm because everyone is at lunch. You mean to tell me your entire staff takes a 2 hour lunch break everyday? Place is a joke. Go to a neighboring health department.

The phone will literally ring until the line goes dead. I’m sure they’re not getting that many calls that they can’t answer. The place and employees should be inspected, this is clearly a problem that needs solved. This is an important place for a lot of people. They’re very unprofessional

I’ve been calling 3 weeks to get the paper proof of my good test results. No one answers the phone. I’ll let the phone ring for minutes and I mean minutes until the call just ends. How can a phone ring for 3 minutes and no one answer? This health department is so unprofessional and lazy. It needs to be shut down or hire a whole new staff. I wish I could complain somewhere where something would actually be done about this health department. Don’t waste your time going here. Go to a neighboring town’s health department for sure.

No one answers the phone .Whats the deal not enough staff or just to lazy.

It’s Monday 10am & the door is locked. Nobody answered the phone.

No one is answering. I have called over 10 times since 9 am.

Hours posted online do not match actual hours

Needs to be shut down.. lazy rude bunch of women!!

System always down