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Massage Green Spa of London Square - South Kendall

  1. Miami
  2. Green Spa

Reviews, get directions and information for Massage Green Spa of London Square - South Kendall

Massage Green Spa of London Square - South Kendall

About

At Massage Green Spa we offer an affordable luxury. Professionally delivered Massages and facials at an affordable price.

Description

At Massage Green Spa we offer an affordable luxury. Professionally delivered Massages and facials at an affordable price.

Address: 13550 sw 120 st, Miami 33186
Phone: (305) 697-0468
Email: moc.liamg@lfsfogm
Parking: Lot
State: FL
City: Miami
Street Number: 13550 sw 120 st
Zip Code: 33186
categories: skin care service, massage service


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
Great experience... We had a couple's massage and were both very satisfied with our therapists.... The place is nice, warm and clean... the massage tables are really comfortable, the sheets are soft, the ambiance is relaxing... The receptionist was nice and welcoming... But most of all it was their willingness to accommodate us that was a plus for me. They have a cancellation policy, yet when a last minute unexpected incident required us to cancel long after the deadline, they were nice enough to reschedule without charging us the penalty! Highly recommend this place!
This place is absolutely fantastic! I took my mom here as a Mother's Day gift for a European facial and Swedish Massage. The staff was very friendly when I called and answered any questions I had. They were very quick and efficient, and we barely had to wait when we got there, only filling out two basic forms on our skin type and general info. My masseuse, Lourdes, was absolutely phenomenal. She was very thorough and attentive, constantly asking if the towels were too hot or if she was using too much pressure. During the facial, she explained what each item she was using did and massaged my arms while I waited for the mask to dry. She provided me with water after both and asked if I needed to use the bathroom before we started. After we left, the receptionist was very helpful. She explained how the price of our massage and facial would rise if we returned, since the price we had been given was a special introductory offer. Afterwards, she kindly explained the benefits of their wellness program which my mother ended up buying and speedily helped us through everything else. She didn't give us a difficult time about payment since I had paid over the phone the day before. Overall we both had a great experience and can't wait to return next month!
I Have Been going here for over 3 years. Great experience every time. I have never had an issue with my membership. I was fortunate to sign up with them when they first opened and got their promotional price, which doesn’t expire. I am a loyal customer even after moving further south. Although it Would be nice if they opened a location in cutler bay. The staff is always welcoming and the therapist do a great job. Alana was my go to person while I was pregnant. She was phenomenal!!!!
Overall it was a great place for me to Getaway and de-stress. However, I have to say that what they advertise with their membership rewards/points is FALSE! I had enough points with an account credit to coverage my last massage and was told that multiple times by the folks at the counter. Until of course a couple of weeks go by and they charge you either way. I also canceled my account because I moved to a different city and they still went ahead and charged my card even after submitting my cancellation form in person as their policy states. Overall great spa however they are so poor when it comes to managing your account and how they charge you. Don't use their services.
The worst place ever the one in South Miami. Beware very unprofessional. I bought my husband a birthday package. The night B4 the appointment we had a accident. So we couldn’t comply with the appointment. I called and ask to speak with the manger explained the situation never got a called back. The package was a bundle deal. He had a deep tissue massage and this person didn’t know what she was doing. We constantly get massages. They were quick to charge the Groupon without providing the service. The place has bad customer service and have no sympathy for individuals. Don’t lose your money and time.
If it were possible to give negative stars I would. I had bought my mom a membership for Mother’s Day along with a massage appointment for her, my grandmothers and my cousin. It was supposed to be a pleasant time to be spent with family, yet Massage Green did not fail to turn this into a catastrophe. I decided to get my mom a membership because she had enjoyed her last visit and said her therapist was amazing she had an appointment with my father for her birthday. When she entered, the receptionist and front desk ladies were being incredibly rude and did not seem to care, seeing as I spent a lot of my hard earned money to pay my mom and family a massage for their hard work as mothers. They left a voicemail last minute to confirm the appointment, I called back twice and they insisted that everything was perfect, yet they never asked for the names of the people who were receiving the massage. When they got there, the masseuse was not at work and they failed to inform my mother. She was in disgust from the maltreatment, they made her wait about an hour and continuously lied about appointment times and did nothing to help her find an appointment and mumbled as if they were hiding something. My grandmother and mother had to sit in a waiting room and at the last minute they told her that they can’t do anything about it and that it’s not their problem. They tried to bribe her with monetary compensations yet she turned them down and asked for an apology from the ladies at the front desk. I would not recommend this place to anyone and would suggest to find another massage location, if you go one day and have a decent time, you will surely leave in a hastle the second, truly a waste of money.
I've been a member for over a year now and recently started accumulating credits because I have not been able to book my monthly massages. Often times when I call it is impossible to get through. Other times when I am able to get through the call drops. I attempt to call several times after and it continues to happen. When I'm finally able to get through and complain about the call dropping the desk clerk tells me it's because they were on the other line. And if it's not that then it's the voicemail where you can never leave a message because the voicemail is full. I book my appointments in advance and there have been many instances where they are fully booked. I was finally able to book an appointment for last Saturday 6/1/19 at 1pm. I show up 15 minutes prior and the door is locked with no one insight. I sat around and waited the 15 minutes to see if someone showed up but still no one. I call and phone rings and rings and again, unable to leave a voicemail. A gentlemen that was nearby happened to see me waiting and informed me there had been a robbery and they had to close. I realize that it is an unfortunate circumstance but it is now Thursday, June 6 and I have not even so much as received a courtesy call to rebook my appointment. It is disappointing. It's is unfortunate since I've had a pleasant experience with my massages however, their customer service is extremely lacking.
Best facial I've had! They use natural products with Green Tea and such. She was very caring to my sensitive skin. I was so relaxed I actually started dreaming, haha. Great intro price and reasonable membership plan with several locations -if only I lived in the area. Much better than Massage Envy and those super corporate chains! I can't wait to visit for a massage
This is always an amazing experience. Let me start with the facility it's self. Clean and quiet so you start off calm. Then the rooms. Cozy and relaxing. The price is affordable. I've gotten massages everywhere but I always come back, partially because of the overall quality but really because of ALANA. She has hands that were gifted to her from whatever higher power you believe in. She's very professional which makes it all the more better but her hands... it's hard to describe how good she is. Just book her and you'll see for yourself.
This place was fine when it was up and running but one of my last visits in which I had an appointment, I drove there only for them to tell me that they are closed because the A/C was broken. They said they contacted me but I never received a call! Now I come to find out via e-mail that all three south Florida locations have been closed without notice or warning. We had accrued over 20 credits $49.95 each for massages. We never had enough time to use them due to work/ kids etc. We even recently bought 2 gift certificates for our child's classroom teachers. Only to find out that now we have been charged over $900 and no way to use them or be reimbursed. This is an absolute travesty! Only in Miami this type of scumbaggery happens! If anyone hears any updates please post and share. We should all call "Help me Howard!!"
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