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Reviews, get directions and information for McDonald's

McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.



"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 199 Hwy 30 W, New Albany (Mississippi) 38652
Phone: +16625342200
State: MS
City: New Albany
Street Number: 199 Hwy 30 W
Zip Code: 38652
categories: breakfast & brunch restaurant, burger restaurant, fast food restaurant



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Reviews
Consistently get my orders wrong, then when I come in to get it replaced right away, the staff ARGUES with me over it and continues to get it wrong. I brought up my burger that was supposed to be plain, but had onions and I had an employee open it and try to prove that there weren't any by pointing at the onions clearly on the patty. He then begrudgingly got me a new one, which was worse than the original and had everything on it. Was rude again when I asked to get it fixed AGAIN.
This is consistently the worst McDonald’s in the area. Twice in a row I’ve been up charged $1.29 for a large size drink that I never ordered. This morning I got one of the most disgusting bagel sandwiches I’ve ever had. There was one undercooked piece of bacon down the middle, and the rest of it looked like it was totally thrown together. The only reason I ever go to this McDonald’s because of Starbucks is right next to it so it’s convenient but I’ll never go back again again
This review would be worse if it wasn’t for Erica. My hangry wife and daughter were ready to chew my legs off as we waited for a long time for our food so I decided to approach the counter. We had already waited so long while they serviced all the cars in the drive through but, what really made matters worse was the two people working behind the counter completely ignoring me, even after making eye contact. Luckily, Erica came back from delivering food to the outside window and immediately addressed my concerns and calmed the wild beasts that I call family. If it wasn’t for Erica, I wouldn’t even be able to write this review! Way to go Erica!
Weekend morning shift is amazing. This place is like a well oiled machine every time I go. Long morning lines are always handled quickly and efficiently. The cashier is the best part, he was super friendly and positive. He definitely gets your morning started off right.
This mcdonalds is always 50/50 for me. The food is always amazing, and the staff are always working hard to get orders out, but I rarely get what I pay for. Its either I get a completely different order, or they forget half the stuff I did order. Staff is very friendly. It just seems they can never give me exactly what I order.Food: 5/5
Absolutely disgusting! They have awful service. When I told them my order was wrong the were very rude about it and acted like it was my fault. There fountain drinks taste like i drank a chlorine pool. There sweet tea is awful it was hot and tasted like water might as well drink a glass of hot water. And it is just young children that don’t know what they are doing. Also the girl that took the my money could not even figure out how to give us 3 dollars back it took her probably 3 good minutes to count 39 cents and give me 3 dollars back. No napkins? Come on McDonald do better! If I could rate zero stars I would this is just absolutely awful!
The New Albany Road McDonald's is the only one I go to. Their fries are consistently delicious with the proper amount of salt. The staff are also nice and engaging, unlike the typical zombies at other fast food places. Certainly recommend this spot for an actual 'fast' food stop!Food: 5/5
Tychuavius Jackson at the window is probably the least likeable person I've ever met and the manager is just terrible at her job. You charge me for food that I never ordered and then I never got what I did order. This place is the pits.Food: 1/5
50 percent of the time my order is wrong or missing an item.. and always have to pull up and wait 10 min for a single order.. better off somewhere elseFood: 2/5
Weekday shift does an amazing job. The food is always fresh made correctly, the orders are complete, drinks, straws, napkins and sauces are always included and someone always take the time to actually stack the chicken nuggets and ensure the bags are sealed before being dashed! Talking about taking the initiative! Evening and weekend shifts are just the contrast. Rarely are the orders correct, the food is substandard Even for the typical McDonald's and if you are lucky By some slim chance you MIGHT get warm Not hot food, but most often it is cold and old. By the way, DON'T expect the evening or weekend shifts to take the kind of pride that is pictured.
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