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Reviews, get directions and information for MedSide Healthcare

MedSide Healthcare

About

MedSide was founded in Atlanta, Ga in 1993 to meet the health care needs and to provide the highest quality of home delivered services to the residents of Atlanta.

Description

Since 1993, the population of those served has expanded to include the residents of Fulton, Gwinnett, Cobb, and DeKalb counties. In 1999, MedSide became certified to provide home health services including skilled nursing, physical therapy, occupational therapy, speech and language pathology, and medical social services as well as personal care and homemaker support to our clients. In addition, MedSide provides high-tech services such as home infusion therapy, including chemotherapy, antibiotic therapy, pain management, and hydration. Today, MedSide is known for its commitment to providing quality care to those we serve and for our dedication to our employees.

Mission

The Mission of MedSide:
1. To provide community health care services that promote health, independence and dignity for the purpose of avoiding unnecessary hositalization and nursing home placement
2. To make indigent and chartible services available to clients who are experiencing financial hardships

Products

Home Health Care: Home Care and Rehabilitation, Personal Care and Companionship, & Geriatic Care Management



"MedSide provides home health services including skilled nursing, physical therapy, occupational therapy, speech and language pathology, and medical social services as well as personal care and homemaker support to our clients. In addition, MedSide provides high-tech services such as home infusion therapy, including chemotherapy, antibiotic therapy, pain management, and hydration. Today, MedSide is known for its commitment to providing quality care to those we serve and for its dedication to our employees."
Address: 1120 Hope Rd, Sandy Springs 30350
Phone: (404) 633-7433
Email: moc.edisdem@nimda
State: GA
City: Sandy Springs
Street Number: 1120 Hope Rd
Zip Code: 30350
categories: home health care service, physical therapist, occupational therapist


Opening Hours

Monday: 07:30 - 19:00
Tuesday: 07:30 - 19:00
Wednesday: 07:30 - 19:00
Thursday: 07:30 - 19:00
Friday: 07:30 - 19:00
Saturday: 07:30 - 14:00


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Reviews
My name is Lilian Englert. I am the daughter of Sarah Leibkind writing from Germany. I am very thankfull for the service of Medside Healthcare has given to my mother and just now until to her death last night. All the nice service people helped her to die quiet and in peace, and in community of her constantly helpful service women. Especially many thanks to Ludmilla Kobilinskaja and Tanja Kucher.
Medside deserves no stars. This company is very unprofessional. Medside tried to take over $1500 dollars from my cash app on August 22, 2023. I have never paid Medside through cash app. My services ended with Medside in December 2022 because the company kept sending unskilled employees to my home after two excellent employees quit. Called Medside and left a message but never received a response.
Updated from 1 star to 4 star because we finally weeded through the aides that either don't like to come room work or like to give attitude and disrespect to the female in the family, and got a great aide now. Please make sure to hold onto Victoria for my mother in law's care and give her a raise, she's the best aide. Only one that comes to work and is friendly and respectful to all of us and follows directions without needing to be told multiple times and without attitude. Would be 5 star if Medside was more proactive about checking each week whether the aides have time off needed for appointments and whatnot the following week, and scheduled someone else in their place accordingly, and makes sure the replacement is told the patient is bedridden.
I am beyond grateful to Medside for the quality care they provide for my Mother after being discharged from the hospital. The schedulers are awesome and friendly and even call on weekends to arrange services for the coming week. From day one they have been communicative, professional and reliable. Every person assigned to provide services for my Mother nurse, physical/occupational therapist, home health aid have been empathetic, kind, patient and willing to listen to my concerns and provide guidance to help me help my Mother in between visits. Without a doubt this is by far the BEST care she has received post hospitalization. If you or a loved one need care after hospitalization and the service of Medside is on the list of providers have the social worker make the arrangements for you. I promise you will not regret it. Very PLEASED with this organization.
I am working for Medside Healthcare 13 years as a Personal Care Assistant. Medside highly values client care, friendly and professional stuff. Management caring for their employees. I would like highly recommend Medside as a place to work.
Medside Healthcare is the worst home care agency in the Atlanta area. Please do not use them. They do not provide the services they state they will. They are unavailable by phone and do not return calls. I contacted them multiple times regarding urgent care needs or no shows by their nurses. No response. They are unreliable, incompetent and put their patient needs last...if at all. They need to have their license revoked and shut down before they harm any other patients. They are unaccountable and reckless. A formal complaint has been made to the Georgia Department of Community Health.
My elderly Mother was referred post back surgery. For 9 months the case management and communication has been non existent. Either the case manager can’t understand or speak English or the person who takes the call when you press zero leaves you on hold for 20mins and never helps….it’s a nightmare for a care giver or anyone who’s trying to ensure the PT and OT for an elderly person prescribed to Medside. The therapists are mostly qualified but recently we’ve been told ‘assistants’ would provide OT/PT and that’s clearly been from under qualified people. Medicare pays 6weeks and Medside wants to re-evaluate in less than three. Suspicious. The contracts they have with hospitals should be looked into.
I switched from another agency to Medside health-care agency .as an employee I glad I did that.Stuff of the management are professional ,educated people they emotionally and physically help their elderly clients.i can say this is one of the best company in the state of Georgia
I am so grateful for the care and service that Medside provided to my elderly mom and my dad who passed away a few years ago. Medside has offered my parents the physical and emotional help with kindness, unbelievable patience and the physical support that my mother and father needed. I don’t know how both of my parents would have gotten through with their everyday lives without all the help that they have provided. With the cleaning of their apartment, doing shopping, preparing food, doing all the personal care that was needed, taking them to their doctor appointments, and most of all keeping them company by talking to them and listening them when we could not. Thank you for all the hard work that you guys are doing, for your great patience and big hearts!
We were loyal to this practice for many years. We had to switch to another agency when my mother became too difficult to care for. She was in bed 24/7 and needed adequate help, which her caregivers were not capable of , and not trained to provide. Not once I received a call with a complaint that they cannot handle her and wanted me to come over to help them. Also, company schedules different caregivers for most of the days. Each caregiver have a number of different clients during one day. With COVID presence it was very dangerous to have so many people visiting my mother. We had to start looking for alternatives. After we switched to another agency we had only one knowledgeable caregiver, coming every day, who was trained well and guided us through the hardest time in our lives. She was with our family till our Mother passed away.. We will be forever thankful to this caregiver and her agency.
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