Memorial Airport Parking

After reading all the positive reviews, I decided to book with Memorial Airport Parking. It was a very smooth and efficient process. Within 5 minutes of parking my car at the lot, the shuttle was there. It was a short 6 minute drive and I was dropped off at Departures for my airline. I received a ticket with directions for pickup when I returned. Don’t forget that they pick you up next to the Rental Car area at the Tampa International Airport when you arrive back in Tampa. Hold on to your ticket with your number and the directions! Memorial is also very quick to answer their phone, which was very helpful! Picture below is the pickup location for when you return to Tampa.

If I could give negative points, I would. I arrived at approximately 3:30 to find the lot unattended. I waited 15 minutes, and when the attendant arrived, she was rudely shouting at me to move my car. I didn't know where she wanted me to be. I hadn't noticed a short line had formed while I waited in a spot feet from the check in point that had been vacant. I was flustered because I'd paid for valet, no one was there when I arrived, and when she did arrive in 15 minutes, she was short tempered with me. I sarcastically said, "wonderful customer service" and she threw me off the premises. I tried to make sense of her response, to which she said, "You know what you did." I was neither hostile or threatening, as I later learned she told her manager. Her reaction was unnecessarily rude, unprofessional and disproportionate. The issue could have easily been resolved. Her response to a brief expression of frustration caused me considerable inconvenience. She had to have seen my handicapped placard. I'm a single woman who had no assistance. I expected a true valet service that would be waiting when I arrived, not an ill staffed lot with only one working employee. I should have been dropped off at ticketing where I had a wheelchair waiting. I had no choice but to go to economy parking at the airport because I didn't have time to find another company with space off site. This comes at a considerable expense, both financially and physically, and is inexcusable.

Great, less expensive alternative to parking in the economy garage. Instructions on the stub to find the pick up spot were fantastic, take a photo of ut when they give it to you in case you misplace it on your trip. I just had one slight issue the morning of our flight out, but it was with one employee and not worth bringing the rest of the company down.

This review is weeks overdue. Highly recommend! If you book via an outside website, be sure to call Memorial prior to arriving. Our reservation was not on file; however, they had room for us to park, and they got it in gear quickly before the crack of dawn and at the same price. Our shuttle driver Walter was very cheerful and helpful at 5:15 AM. We followed him to the lot, and he got our luggage in the van and whisked us immediately to the airport. On the way back, late at night, shuttle driver Decari was every bit as kind and helpful as everyone else at Memorial.

The best part was the return trip, there had been a small problem with the blue side 4th Floor waiting area, it was under renovation and Also for some reason my cell phone could not get a clear connection. It took several attempts to finally making a good connetion after realizing i needed to reboot the cellphone. In the mean time the office sent me text so I could get the information they needed to pick me up. I very much appericated there quick thinking I also had my wallet stolen in Colombia, with information and my delayed travel with immigrations, they took care of my pickup problem I was able to get my car without any trouble. Many thanks to Memorial Parking!

Was able to find this lot easily. The attendant had me wait for the van then followed them to park. Efficient service right to the door. Hopefully my return experience will work as well.

Bianca was so friendly! Got us checked in quickly and took us straight to the airport. Will definitely be using this service again.

Hats off to Bianca! I arrived during a rain shower. She noticed I was in a long summer dress. She got me loaded in the van slow load since I was recovering from shoulder surgery. My luggage was loaded/unloaded. She anticipated my needs and I appreciated the assistance.

They seem to have a good system for pick up and drop off. If you want to save some money on longer trips this is an alternative. You can also consider taking UBER to the airport if you're traveling for a while.nice for drop off and pick up.

Pull up to drop off in paved lot, but oh, the cars actually are parked down the street. Once in the air I noticed he charged again for the full amount even though we had a deposit down. Upon return, there were plenty of excuses and a very polite driver, but the wait was almost an hour. Those large gravel stones in the other lot do not allow for grading to clear rainwater. My vehicle was in 4inches of water all around so I removed my shoes to wade in. Yes, driver waited until I backed up to load.