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Reviews, get directions and information for Mentor Ridge Health & Rehabilitation Center

Mentor Ridge Health & Rehabilitation Center

About

Our person-centered care philosophy utilizes the strengths of each individual in order to maximize overall function and well-being.

Description

The picturesque landscape in historic Kirtland Hills offers a pristine setting for health and healing. Our private and spacious suites are designed to promote comfort and safety while enjoying healthy living. We have a dedicated team of clinicians focused on providing quality person-centered care and a commitment to exceptional customer service and support. Rehabilitation services provided by our experienced team of physical, occupational, and speech therapists work with each individual to accomplish physiological and personal goals. Our outcomes exceed national benchmarks and our programs have resulted in a high level of overall satisfaction and recovery baselines.

With two beautiful dining rooms and a quaint Bistro to select from, you may enjoy the exquisite meals prepared by our executive chef using fresh ingredients that meet many types of diet considerations. Our activities, arts, and recreation programs present a variety of socialization opportunities, live entertainment, spa and salon services, games, movies, parties, outings and more!

Mentor Ridge Health and Rehabilitation Center also has an ultramodern, state of the art Outpatient Rehabilitation and Aquatics Center with a Hydroworx barrier free entry pool. This center offers private and customized aquatic therapy that expedites recovery and mobility while enhancing circulation, cardiovascular conditioning, and reduces weight on joints. Our aquatics programming fosters improved strength, endurance, range of motion, coordination and balance that provides re-integration skills for independence at home.

We are committed to the highest level of quality and customer service in supporting our mission “Making a Difference, One Individual at a Time…” Our person-centered care philosophy utilizes the strengths of each individual in order to maximize overall function and well-being. We are confident you will discover that Mentor Ridge Health and Rehabilitation Center represents the next generation of destination healthcare.



"Mentor Ridge Health and Rehabilitation boasts of luxury by offering 99 spacious skilling nursing facility suites for our residents. Our welcoming entrance canopy is a warm greeting for family, friends and visitors alike. Once inside the resort-like environment, one can imagine healing and recovering in an atmosphere that feels like home. Our unique architecture incorporates vaulted ceilings, skylights and large full panel windows allowing natural light to penetrate and uplift your spirit. We have also brought the outdoors in by offering scenic views of gardens and wooded areas. Nestled in a park-like setting our walking paths, courtyards and extensive array of activities, arts and recreation provides the perfect balance for healthy living."
Address:
Phone: (440) 299-5500
Email: moc.sch-salta@drofsnuls
State: OH
City: Mentor
categories: nursing home


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Reviews
Thank you Mentor Ridge for a great drive thru event this week! Mentor Ridge is a great rehab led by leaders that are professional and care about their residents, family and staff! Dave and Cheryl have developed a culture that makes a difference for the residents they serve. Jill and Beth, Diane from OT and the rehab team work together together to give their residents the best outcome! Abby does a great job working with the community to partner with resources that can help Mentor Ridge, residents and families. Highly Recommend!
I HAD AN INTERVIEW ON NOVEMBER 9, 2022 @2:00pm and I arrived at 1:30 early and the hospitality was very rude and the receptionist ignored me, she had me waiting until 2:15 until I decided to walk off and leave. Staff wasn’t friendly at all walking by but the receptionist never told me that anyone will be with me shortly, she just kept me sitting there. This place doesn’t have to ever worried about me recommending anyone to live or work here.
Morning we pulled my mom out of this facility within 48 hours. Everything they said that they could do they did not. Our biggest issues 1. Only one nurse all night and no one came into check on her the ENTIRE night after a doctor checked on her at 8:30 after her arrival. She desperately needed to use the restroom by the time we arrived in the morning. We did not leave her there so she could be unattended all night. 2. Lights on the wall would not turn off unless you got out of bed and she was unable to get out of bed to do that. 3. A man nearby cried all night for help and no one came and attended to him. 4. We learned that there should have been COVID protocols to check in people when they were coming in and out but no one did that. 5. The food that was served was completely unedible to her medical conditions. They said they were going to be able to address that but they never did fix any of her food choices. She was unable to eat any of the meals that were served. What they say they can do they do not. Be careful leaving your relatives here.
30+ minutes of the bed alarm going off and NOTHING, no one walks by, no one does a thing to offer assistance, NOTHING. Do not let your parents/grandparents stay here, terrible place, they DO NOT CARE about your elderly. DO NOT GO HERE
The facility is nice and clean and most of the staff is kind. Especially PT. But the food is terrible. The residents complain constantly and I don’t understand why the facility doesn’t try to have a less creative menu. It would be so much easier to make simple, traditional meals.There is so much waste and these older folks could really use the nutrition so they don’t get weaker.
We couldn't ask for a better place! The staff gave great service and fun to be around. Got all our questions answered at tthe conference with the therapist Nicole, nurse Kim, & service Jill. Made it all easy and enjoyable. My husband loved the food. Therapy came in twice a day except on weekends once a day. Beautiful facility. If there is something you need or want just ask. Remember to be friendly and you will get friendly back. We have not one complaint. Thank you to all who took care of my husband!
This was such a great nursing home. It was such an amazing place. The people who work there treated my mother as if she was their own mother. They were so attentive to her needs. It is like a 5 star resort. They always included the family in all decisions and made sure she had extra help when she needed it. If all nursing homes were run that way no one would have a problem. They make you feel like family. I would highly recommend Mentor Ridge.
The entire staff at Mentor Ridge treated my grandmother like family during her almost 1 month stay. My grandmother was hesitant to go to a rehabilitation facility, but as soon as she started working with the staff, she felt right at home. She looked forward to PT and OT each day, and she was stronger after her stay than she has been in 5-10 years. The rooms are clean and comfortable. The food is excellent. I cannot thank them enough for taking such good care of her!
Had a loved one in this facility a few years back and it was a very nice place... But now A very mixed bag. Some staff are attentive and do the work while others do not. Don't count on the social workers to give you the information you need. One was really good and the other not so much. Evening assistance is poor at best. Even if a superior tells you that something will be done... Don't count on it, keep an eye on things. I do not think the right hand knows what the left hand is doing!!!
I’ve been employed as a Nursing Aide at Mentor Ridge since December 2017, and I have nothing but good things to say about this facility! It’s a big, beautiful, and great staffed building! I enjoy coming in to work, the staff is super friendly and welcoming it just feels like family! I enjoy working in a place where the staff cares about the patients as if they were family, giving excellent patient care! We build friendships and make them as comfortable as we can throughout there entire experience here at Mentor Ridge! I would HIGHLY RECOMMEND Mentor Ridge to anyone looking for a long term or rehab facility!
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