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Reviews, get directions and information for Metro by T-Mobile

Metro by T-Mobile
"The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable 5G Coverage. Check out our latest deals on the new iPhone 15, along with other great offers from top brands such as Samsung and OnePlus. Shop this T-Mobile Store in Bozeman, MT to find your next 5G Phone and other devices."
Address: 2855 N 19th Ave, Ste G, Bozeman 59718
Phone: +14065871613
State: MT
City: Bozeman
Street Number: 2855 N 19th Ave, Ste G
Zip Code: 59718
categories: mobile phone shop, electronics store


Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 09:00 - 18:00
Sunday: 10:00 - 17:00


related searches: Metro by t mobile customer service, Metro by t mobile near me, Metro by t mobile phone number, Metro by t mobile login, Metro by t mobile coverage map, Metro by t mobile plans
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Reviews
Liam was extremely helpful, as well as the rest of the staff. He helped us save more than $100 per month switching from AT&T to T-Mobile. We couldn’t complete the switch that day due to AT&T’s 48-hour waiting period after paying off our phones with them, but Liam definitely sold us on switching!
My wife snd I wanted to change providers because we didn't like our previous one. We also were interested in new phones. Fortunately, the person greeting us as we entered the store was Liam! For the next hour he walked us through our options and transferring data from old phones to our new ones, including new phone numbers. Once we got home we decided to try using the Netflix subscription paid by T-Mobile. Because Liam had given us his contact information, he walked us through that process as well. You can't ask for a more helpful, courteous, honest and friendly salesperson. Dean M
After YEARS of frustration with AT&T we finally made the leap to T-Mobile. Why we waited for so long is beyond me probably because we assumed the service wouldn't really be any better but we are SO happy with both the service and with the Bozeman store and their help with getting everything transferred. Tommy H went above and beyond and made getting 7 lines transferred a painless process. He was quick to answer any questions we had and to follow up. Our monthly rate is lower than AT&T, the service is better, we get free Netflix and Apple TV, most of us ended up with new phones, and my only regret is not doing it years ago!
This store was very unhelpful and they were just trying to sell me everything instead of just helping me upgrade a phone. When I asked the trade in value of my phone I was told it was $200 but as they started the transfer process I was then told it was only $130. They also tried to sell me a watch, tried selling me a more expensive phone despite me telling them multiple times the specific phone I wanted and asked me “so where are you going to get one then?” when I didn’t want to buy a $60 silicon case. I ended up leaving without a new phone because I felt like the employees were just trying to get as much money out of me as they could rather than just helping me with what I wanted. I can respect the effort to attempt to sell me more however, when a customer clearly states what they want and says no to all your offers its time to back off. Very poor experience and I left the store extremely agitated.
First of all I want to state that Maysa hands down is one of the best customer service reps that any company, any location could have. I have been with Verizon through hell and back for 9 years. Not only did Verizon steal my money, they took brand new trade ins and continued to over charge and disconnect service. After months of waiting for Verizon to credit my account, and fix all their issues, I finally hit my breaking point when I received a $5,000 bill. It was officially the time to check out other service providers. I officially contacted T-Mobile and Maysa answered the phone. She had an opening for an appt that day so we took it. From the moment we walked in the store, Maysa went above and beyond In a matter of minutes. She fixed every problem effectively and efficiently. She is hands down the best rep that I have ever dealt with in my life. It didn’t matter how busy the store was, she continuously helped everyone and never neglected any customer. She genuinely deserves a raise for all the hard work she continues to do, and for all the people she continues to help. T-mobile is amazing and I will never go back to Verizon. Every single thing that Maysa promised she delivered. Our Bill is almost half of what it was before and I have 10x more then I had at Verizon. If you are smart, ditch all the other service providers and go to T-mobile in Bozeman MT and ask for Maysa. You won’t regret it. Best Best Best store and employees.
Go to the store on 19th. This one was awesome about 2 years ago when it was owned by the mobile source. Now that the mobile 1 operates it, it sucks. They treat there employees terribly and the management isn’t good.
The associates at this store have always been friendly & helpful. The experience is consistently far more positive than what we had grown accustomed to with Verizon.
I'd give it 5 stars if the didn't talk me into an iPhone. Never had one before. Don't care for it much. Too complicated for me. Everyone seems to like them though
The staff at T Mobile is great but one sticks out above the rest and that Iliam he went above and beyond to get my wife and myself into a.plan with the most bang for the buck and still save us money. He then he worked answering all our questions and even tried to help my wife to get a program on her phone but could not get the program to transfer over from her old phone to her new one Thand for all your hard work Iliam
My mom and I went in to trade in a phone and we were helped by Liam! Liam was extremely professional, personable and knowledgeable. He was great with knowing exactly what would work with our T-Mobile plan as far as pricing, logistics, and information. We truly felt that his customer service skills went above and beyond. As my mom would say “he is the best salesman that we’ve had at T-Mobile!” Thanks for all your hard work!
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