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Microsoft Store Aventura Mall

  1. Aventura
  2. Aventura Store

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Microsoft Store Aventura Mall
"Shop at the Microsoft Store to find the latest electronics, from video games to computers. Your local Microsoft Store is also your go-to Xbox store, a one-stop shop for all of the latest releases. Get setup help from the experts, sign up for free workshops and demos and buy the laptops, consoles and accessories you need. Visit us in Aventura, FL today."
Address: 19575 Biscayne Blvd, Ste 1565, Aventura (Floride) 33180
Phone: (877) 696-7786
State: FL
City: Aventura
Street Number: 19575 Biscayne Blvd, Ste 1565
Zip Code: 33180
categories: local business


Opening Hours

Monday: 10:00 - 21:30
Tuesday: 10:00 - 21:30
Wednesday: 10:00 - 21:30
Thursday: 10:00 - 21:30
Friday: 10:00 - 21:30
Saturday: 10:00 - 21:30
Sunday: 12:00 - 20:00

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Reviews
Service is outstanding Big store,l Came in to service a surface laptop without an appointment, in 20 minutes a tech was taking care of me.
How happy can one person can say Maria helped us pick out our new Pro computer....she was very knowledgeable and helpful...... it's always nice to walk out knowing you werent sold something that you didnt need
They Are Super Helpful . They Did As Expected to my PC .. They work swiftly and are very kind.
We went to the Microsoft store to compare prices on different laptops, and I had a great experience. The associate that helped us explained the differences between the different devices and gave us recommendations based on how we would use the laptop. I really liked it because you could try out the different devices to get a better understanding of what you liked.
They treat you like family. Offer you water and are very attentive. I went to brandsmart got denied credit for 300 dollar chrome book. Came to Microsoft left with a laptop surface 3 with 0 down 64 dollars a month. 1200 dollar computer. 5 stars!
The attention was awesome There’s a Nice lady with Green hair she’s the best look for her because she’ll help you , specially if you have problems with your Mcbook They fixed mine ! A+ to this team!!! The best thing is you don’t have to wait. They’re a qualified staff!
Jessie R. the assistant store manager was amazing. I went in there to buy the new Surface and the card wouldn't go through. I didn't know that I had to call my bank to let them know I was going to make a big purchase like that so they put it on hold thinking fraud. She got on the phone with the Rep at the bank, etc. All in all, it was a long process and the store was extremely busy and she was patient, curious, and confident in selling the product. Overall, great customer experience. I LOVE my new Surface way better than my Mac. : Thanks!
Service was terrible. I went there to return a Microsoft band 2...this band has broke 3 times now and they would only offer me a fitbit or store credit. I don't want store credit I want my money back as they dropped the band line and have stopped supporting it. If you value customer service and you discontinue a failing product, the least you can do is allow a full refund when it's only been less than a year. Again I had to replace this 3 times for the strap tearing or the battery failing to charge. Since they only have 3 South Florida stores , it's quite the drive. Sophia and the staff made it a very difficult experience. I guess they do not care as it's just a side job for them and not a career. You can see the difference between this store and the lower level Apple store. I just wanted my money back for a failed product. One that I even liked very muchwhen it worked.
Played some Fortnite in there with the computers in their with some pals, but that's off topic. The staff are extremely helpful and nice, the products look great as well. They even have a VR set up for you to try out! Really fun.
I was greeted by a friendly face but was confused what his purpose was as I stated I wanted to purchase the new surface laptop. I was told someone would be right with me and was told the same message 3 times before someone else came 10 minutes later. Other the confused introduction, the surface was great.
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