Midwest Gymnastics Crown Point

WIsh I had read reviews prior to signing my daughter up for gymnastics The instructors and employees on the desk are very pleasant. However their management is rude and unprofessional. There is obviously a lack of communication among employees because if you ask the same question you get different responses. I DO NOT RECOMMEND.

My granddaughter has been going here for over a year, she needed to take off a couple months for Softball. When she told her coach she was doing this his comment was "Good I hope You Don't Come Back. This Coach should be fired! How dare you call yourself a coach and crush a "CHILD SPIRIT" Shame on you!

My 2 boys have been doing parkour at the Crown Point facility for 2 years with Coach Shawn. They absolutely love the classes! They are challenged to use their mind and body skillfully and safely. The parkour area is absolutely AMAZING! Coach Shawn makes sure every student is using proper form, as to not injure their body short or long term. My boys also attend open gym when it is done for the school fundraiser or on Friday nights sometimes after class. They really enjoy this facility. Thank you, Coach Shawn!

Very disappointed in the classes!!! I feel like we paid overpriced babysitting instead of actual gymnastics.

We had our daughter’s birthday party here last weekend. Stephanie & Hailey were wonderful and made the party so special! The kids all loved the gym! There were boys & girls, aged 2-13 & they all had a blast! It was very simple to plan & the gym did all the entertaining! We would definitely recommend for birthday parties!! :

I have not had to deal with this level of RUDE in a long time! I can't believe that they will just leave a kid standing outside and refuse to speak to me or help in any way. Her exact words were" no, I am too busy to talk to your mom"!! UNBELIEVABLE!!!!

Extremely dissatisfied with the front Desk all I needed to know was if they were open and no one responded

Extremely disappointed in the customer service and class options. Having NO flexibility with customers wanting to withdraw is narrow minded and translates to a money hungry enterprise known as Midwest. "We have a strict policy." Yes, I can read the policy... but really. Really, what do they have to lose by accepting a drop notice before classes even resume for April? Only $. I firmly believe they do not care at all about losing my daughter as a student, they only care about losing my money. We were interested in the exercise and exposure to the sport, not in a competitive environment or the push to be on a team. Bottom line: Don't forget to submit your drop request In Writing by the last day of the month in order to be released from the program TWO months from then.

Zero stars. Another horrible experience here at Midwest! Again, same woman at the front desk who was so rude before. She said, to the friend of my brother, age 14, "Hey kid, give me your money," "Get in line, it's like first grade all over again, congrats", and "sign your name, if you know how". Can someone explain how this woman is allowed to interact with children with such a crass attitude? Will be calling and or stopping in to talk to a manager about the horrible service and treatment at this gym.