Minnich Funeral Home

My mom's husband,Norman,brought my mom's ashes to minnichs to have them put in a permanent urn,he also had 8 small necklace urns to have my mom's ashes put in them also.I checked 4 of the necklaces and not one had my mom's ashes in them,what a big disappointment as that was my last remembrance of her.

Scott and him team were professional, compassionate, and accommodating, and made the experience of arranging my mother’s funeral as smooth as it could be. I was at ease through the process, confident that they had all the details covered.

They are very very very good people in there everyone was so helpful and just all around great. They are just some of the most wonderful people. Stephanie is my favorite though. She is absolutely amazing. She did a great job with my dad. She wasn't pushy or trying to sell us stuff we didn't need or want. And she didn't mind my weird off the wall questions. Stephanie really made this sad time a wonderful experience considering the circumstances. Thank you all for everything you have done for our family. Rob Boone

Stephanie was wonderful from day 1 of them picking my husband up to taking care of everything I ask with compassion. She kept me informed and took care of any request I had. She went above and beyond. Stephanie was very professional and showed me so much compassion she knew I was in shock and reeling from suddenly losing my husband. Thank you so much Stephanie for making the loss of my husband and my children's father a little easier on us by showing us compassion and taking the time to listen to us and allow us to make things so personal.

Seemingly flawless execution of services for my nephews funeral and viewing. Every single staff member I encountered was kind, professional and above all, patient with my entire family. They explained what was about to happen, as the services began and gave great directions of how to exit the service and coordinated every person in line to proceed to the cemetery. They even had traffic control in the streets so that our procession was uninterrupted. Every second was well planned and his service was one of the most beautiful ones I've ever attended. Thank you so much for your support and understanding, during a most difficult time in our lives. May your business forever prosper. .....Sincerely, C.Metzer

Scott did and amazing job working with my brother and me for my Mom's recent service. His patience and compassion for us during a difficult time won't be forgotten. He even passed out waters to our friends and family at the cemetery. Now that's taking care of people!!

***Edited:***Very sad that they decided to send a “mass mailing” survey on the 1 year anniversary of a loved ones passing. When inquired as to why, they said “the timing was bad” but they don’t control their mailings. Stated that they should reconsider how the mailings are done and it can be very upsetting for those that the mail falls close to on an anniversary of passing. The lady I spoke to said she would pass on and have the owner/person in charge call me. No calls to date. I regretted that the family chose to use this funeral home from the beginning but respected the wishes. This just confirmed why I don’t think they are one that we as a family will ever use again. EDIT: I received a call from Scott… And he explained to me that they are looking at a new process so as to not have this issue in the future. I was glad to see that he did reach out and took feedback to make an unpleasant experience a little easier to navigate for all. Thank you again for your response.

Doing this for sister: Advised me to not use their services after I yelled at the Funeral Director, when I asked what that meant he hung up the phone. It sounded like he would hurt my father intentionally. Long story short, they won’t let me see my fathers body without entering into a contract for services. I even said I would pay whatever transport fee they require to make them whole and they still refused to allow me to see my father until they have either a signed contract from me or another funeral home.

The Munich Funeral Home MFH Experience -- When my brother died, MFH took care of his body from death to cremation. This effort resulted in a stressless environment for the grieving family members. The MFH staff acted professionally, the activities post death were handled with precision and great care. Overall MFH work just went beyond my expectations. More importantly, MFH handled the papers required to bring the ashes out of the country for burial. This was a very challenging task that MFH flawlessly completed in time. This, despite no known road map to follow on how and what type and required papers signed. Compliments to Scott and his staff for a great job. Much success to MFH in the future. They are a gem in the kind of work they do in Hagerstown, MD and surrounding areas.

Writing this for my friend. She was grieving over losing her daughter, she was not thinking straight because losing her daughter. The funeral director was not doing his job properly he never called the ceremony to find out that her daughter already had a vault. And charged her 1200 dollars, she was going to use another funeral home, but changed it to minnich due to alot of her family members used them for 50, 60 years or more. The other funeral home knew of the vault. The funeral director at minnich said that they would not refund that money even those it was his fault. So my friend who doesnt have that much money is out 1200 dollars, so we are telling our families on both side, and our friend as well never to use minnich. Another funeral home said that minnich are just for money. Minnich does not care about you or your family. There are just for almighty dollars. They will lose in the long run because our large families will go somewhere else