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Reviews, get directions and information for MinuteClinic

MinuteClinic
"MinuteClinic® in Elmhurst is a healthcare clinic offering patient services 7-days a week. Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home."
Address: 110 W NORTH AVE, Elmhurst (Illinois) 60126
Phone: (866) 389-2727
State: IL
City: Elmhurst
Street Number: 110 W NORTH AVE
Zip Code: 60126-2736
categories: medical center


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Reviews
I made an appointment in advance early yesterday morning. My appointment was at 5:10pm, I checked in about 15 minutes early around 4:45pm. 3 Staff members keep walking past me in the waiting area and not one has asked me about my appointment time or how much longer the wait is. Keep in mind, there are zero other people in the waiting room for the past forty kinutes Ive been here, and I've only seen one patient enter an exam room. I just came here for a clogged ear. What a waste of time.
I had an appointment for a physical exam and the ladies had quite the personality. I gave the demands to their requests including printing a physical copy of my lab results despite having a digital version on my phone in a nearby UPS only to be refused to be given a physical exam due to a single prescription I take. She didn't get my blood pressure. Heck, she never even touched me and all she did was look at a piece of paper! I wasted 3 hours of my time here. I went to a different place for a physical exam and everything was fine and smooth sailing. The minute clinic people have very bad attitudes and I beg you to go to a different place instead.
Very unhelpful staff, they refused to perform a regular physical unless I got a TB test. But they couldn't even schedule the 2-3 day follow-up for the test so I would have had to wait a week or so. The staff and supervisor clearly did not care about how disrupting this was to me
I had an utterly disheartening experience at the minute clinic, thanks to a lady who found it appropriate to laugh at my health concerns. As a patient seeking medical assistance, I expected empathy and professionalism, but her behavior shattered those expectations. When I shared my symptoms, she burst into laughter, making me feel humiliated and ashamed of my condition. Her insensitivity was not only hurtful but also completely unprofessional. I couldn't believe that someone working in healthcare would treat a patient's worries with such callousness. Her actions left me questioning the clinic's commitment to patient care and compassion. Instead of receiving the help I needed, I was subjected to mockery, creating an environment of embarrassment and discomfort. I sincerely hope that the clinic addresses this issue promptly and takes steps to ensure that no other patient has to endure such a disrespectful and degrading encounter. Laughing at a person's health concerns is never acceptable and should not be tolerated in any medical setting.
On April 19, 2023 at 3pm, I went to have earwax removal at CVS minute clinic. The assistant and the nurse practitioner were pressed against me for about 10 minutes. The nurse practitioner’s attitude was a little rude. The assistant was friendly but kind of hard to understand. That evening my husband felt itchy on his ankle and thought it was dry skin. That night around 3 am I felt itchy and found 3 small raised red spots on my body. 2 days later my husband showed me his ankle it had 2 small bumps. A week after that I made the bed then went to kitchen and felt itchy on back of ankle. I looked and there was a small bug on my sock! I squeezed and blood came out! I saved it in a plastic bag. Terminex came and did high heat treatment 5 days later at a cost of $1,000.The Terminex guy looked at my bug and said that’s definitely a bedbug. I have never had bedbugs in my life. Since then no more bites. Can’t prove it was from CVS but sure sure is suspicious.
This place is a complete mess, literally: dusty, dirty, gross. and figuratively I can't believe this is even a "health care" option through my insurance. The nurse was nice but didn't know how to operate the software so the initial stage "triage" was frustrating. The "provider" was rude, apathetic, and unprofessional. When I arrived she was arguing on the phone with what was clearly a personal call. I should have walked out right then. I wouldn't trust them to apply a bandage to a paper cut. Don't make the same mistake that I did, find a real Dr. at a real clinic, and don't waste your time, money and energy.
So here is my story: Per the jurisdiction of the country I was planning on visiting, I had to perform a Covid-19 PCR test within a 72-hour window prior to departure. My flight was scheduled for 4/23 so I scheduled the test on 4/20 70 hours prior to my flight. I performed the test and placed the sample into the white box located in the drive-thru per the instructions. It took a full 2 1/2 days to get a message stating that my sample was picked up and going to the lab. Even before this, I stopped by the CVS to see why it was taking so long to get a result back since I needed a 'negative' test to fly. The staff and the NP Nurse Practitioner were no help as they played the "We don't see your Covid test in the system. I don't know what to say because we don't even know the person who performs the tests and it's out of our hands". Needless to say, they were no help and thus had to go to a 24-hour PCR test facility to an expedited test done which costed $139.99 in Des Plaines. Do yourself a favor and don't use this facility for anything timely. You will be disappointed. If you've read this review this far, then I'm guessing you will see other reviews that have rated this place pretty poorly. Going forward, I will limit all business with CVS so that I don't have to have another experience like this again.
The first time I went here was good 2 years ago. They gave me a Dr note for work and told be me had bronchitis. I just went again today n I felt like I had bronchitis again. They just made it all about covid. Even did a covid test which came out negative. Then they wouldn't give me a Dr note for work told me I had to go now get a pcr test done at urgent care then get a Dr note. My friend who works at a hospital says she's been given drs notes virtually twice this year no problem. She even said there's really not a difference between an Antigen test and a Pcr test. Total waste of my time. I'll never go back again.
The worst. My teenage son has had a 102 fever on and off for the last 3 days. This morning he had a fever and I gave him Tylenol. When we were finally seen after an hour of waiting. She laughed in a condescending way when my son's temperature was only 98.5. I told her for the 3rd time that his temperature fluctuates throughout the day but is insistent on coming back. She acted very judgemental or as if i had been lying. She said she can't diagnose him with anything because he currently has no symptoms. She wasn't even going to test him for the flu or strep throat. I was insistent on her doing so. Everything came back negative and she referred me to an urgent care for blood work. She also could not give me a doctor's note but a note stating he was seen. Apparently someone is worried about getting sued. The worst place I've ever been..seriously. In the mean time his fever came back and I'm hoping it's just a virus before choosing the next mistake to take him to.
This place has been a blessing on weekends and on Christmas Eve. While you may have to wait a while if you do not pre schedule, it should be expected, it is a drop in clinic. The staff I have met are kind and knowledgeable. Also not super expensive. My daughter had an ear infection, $60 visit with insurance with CVS. Follow up at her pediatrician was $110.
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