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Reviews, get directions and information for Morris Heights Clinic

Morris Heights Clinic
"At our health center, everything is focused on our patients. They come first! No matter what. That's why we're known as "The Caring Place"-a facility where the patient is at the center of everything we do. That's a standard of care you can expect, and a promise you can have confidence in seeing fulfilled.Morris Heights Health Center is a world-class model for health care delivery and an oasis of hope. Aptly called “The Caring Place: where the patient is at the center of everything we do”, Morris Heights Health Center is a safe haven, treating the community with dignity, respect and delivering the highest quality of care and support to ALL patients that come through our doors regardless of their ability to pay."
Address: 825 E 233rd St, Bronx 10466
State: NY
City: Bronx
Street Number: 825 E 233rd St
Zip Code: 10466
categories: family doctor


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Reviews
I have been coming to this clinic for over 30 years and I don't care what kind of appointment you need you shouldn't have to wait 4 months to see your doctor.. The clinic is getting so greedy that they keep on taking so many patients that your doctor can't see you until 4 months later because because of all the patients they're taking. it's all about greed not caring about the patients like they sign say is a caring place no it's not cause if you care your Patients wouldn't have to wait 4 months to see their doctor they don't want to see another doctor they want to see their Regular physician. On top of that security don't know how to mind their business when you're talking to patient advocate the security don't have nothing to do with patient advocate unless I was kicking her a**. And the staff has come become very unprofessional when it comes to speaking to the patients.
Don’t go to this center ! When I went for my wic for the first time with my new born! The lady who assist me told me basically that my child was not going to make It far & will be hard to get called for a job interview because his name is difficulty to pronounce, which is really isn’t ! Maybe for her ! Dumass! excuse my language because that’s how I really felt when she mention that to me ! is people out here with the weirdest hardest name in this world and are the wealthiest people and you got someone telling a parent that ! That was my last visit there I can tell you that much !
The waiting time is ridiculous. I MEAN WHAT'S THE POINT IN MAKING AN APPOINTMENT SERIOUSLY‼‼‼ WALK-INS ARE EVEN WORSE........
I had the worst experience this morning, I had an appointment at 8am for a flu vaccine for my daughter. Got their at 8am and it’s 9:15am still no nurse to give my daughter a flu shot so she can go to school. 9:20am I went off on them and ask to speak to a supervisor because two ladies came after me as a walk in and they went to see the doctor before me. How can you call two people that came after me to see the doctor and you have me still sitting down over there waiting for a simple 2 min flu vaccine Smfh. They are so slow and unorganized. An organized staff will not call two patients that came after me and I’m still sitting waiting. Something needs to be done. Even if you have an appointment they will still don’t care. You have to wait almost 2 hours to see the doctor or nurse.
I’m extremely unsatisfied with this place! My appointment was for 10am . I was not called at all! I asked the front desk how much longer until I’m called , this is at 11:30am, she saids 2 minutes 20 minutes later I asked her again. Now she saids the Doctor can’t see me! Why? It’s not like I disappeared, I’ve been sitting in the chaotic waiting room for almost 2 hours. I asked to speak to the nurse she was extremely helpful I explained my situation and she spoke to the medical assistant. Now at 12:30 the office manager comes out to speak to me, to tell me another doctor will see me at 1pm. I’m still waiting. Extremely dissatisfied and disappointed. The medical assistant did not call my name!!! If she thought she did she called a different name!!! I will follow up on this message!
My dentist used to be at this location and moved to the one at Edward L. Grant, and I am so glad she did. I haven't even been to the new location, but the fact that they picked up the phone on my first try and did not sound annoyed at me for calling already puts them miles ahead of the Burnside location. My experience with the location at 85 W Burnside is limited to the dental department. They never pick up the phone. For one year I have struggled to get an appointment to for a crown after a root canal re-treat. I've even had to have the temporary filling that was put in replaced during that time that was an emergency appointment, had to take time from work and go in to have it done. The only reason I've put up with them is that my dentist is great and I trust her, but now that she's moved to another location I am never coming to this place again.
At first the clerk said that they take my Health insurance, On my fallow up appointment I bring my health insurance, They don’t take it, stuck with a $907.00 bill that I can’t forward to my health insurance provider because the clinic doesn’t have a contract with them. The doctor in my presence was conducting his personal agenda, and it was a medical student that was taking care of me, I have Tinnitus, “she said how could you live like that” I’ve always had second thoughts regarding this clinic that is a 10 minutes walk from where I live.for convenience this is what I get. I will never go back to that clinic.
A waste of time. We had a 12N appointment for a COVID vaccine. Overbooked, unorganized and chaotic. We left at 12:35pm without getting the vaccine. Do not waste your time. Choose another facility.
Horrible service I stood online for 2 hours to get tested once inside and waiting 2 more hours they took people who didn’t even have their paper work ready and put them ahead of everyone !!! And they do not have your information available on the patient portal so how do you get your results!! 5 to 7 days ? To have your COVID results??? Seriously??!!!
Horrible. The Dr is never in time I rescheduled 3 times and all three 830 appointments took almost 3 hrs. When we are late we get forced to reschedule when they are late we are just forced to deal with it. No matter the situation we as the patient is going through. I give a 0
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