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Reviews, get directions and information for Mulan

Mulan
Address: 3333 W Touhy Ave Unit A5, Lincolnwood 60712
Phone: (847) 568-9888
State: IL
City: Lincolnwood
Street Number: 3333 W Touhy Ave Unit A5
Zip Code: 60712
categories: footwear store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 20:00
Sunday: 11:30 - 18:00


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Reviews
False publicity ... Falsa publicidad... Say 50%OFF... but just apply of the shoes NOT have Orange Sticker that means 10% or less probably 5% of the shoes store!!! Haaaa??? Ok... I know the shoes are CHEAP and not good quality but don't cheat customers!!! Please!
I came here yesterday and I bought shoes,I want to exchange 2 pair and i gave manager receipt and I told her to exchange,she did exchange and again charging me for that shoes,I told her u r charging me again she even didn't check receipt or my bag,she was very rude and with her her coworkers also..she told me I am manager but she was very rude with customers. check tho
I like Love shoes a lot and I came all the time with my friends to purchase sandals and kids shoes….I bought this week two times once in a month I stop buy to this place and buy some sandels…Not one all the time the cashier three 3 girls and one boy behave rudely specially this girl where she says she is a manager of the store her name is ***Dulce S*** she pretend like a manager but she doesn’t have any skills how to behave with customers…Literally she was jumping on customer and wants to fight I honestly like the store but because the sales person I’ve to avoid this place….I strongly ask the owner of this place to please check your cameras and discipline of this sales people I know you might don’t have time for all this but they’re making your business down and you’re paying them they’re not working as a free or a voluntary at your place so please look around them hire some good sales person not kids specially all sales person are kids… Thank you!!!
Hope Mulan’s owner will see this comment and will never hire employer who is so rude and doesn’t know how to talk to customer. Please check your cameras if you have..we went to store on 11/04/2022 around 7pm to buy shoes for my baby. We were trying our baby shoes size and this one kidemployer came saying can you put that shoes inside the boxes we just cleaned. She was so rude. When I asked her name she did not want to give her name so I clicked pic. However, I don’t want to post her face. I hope owner will check cameras to teach their employee how to behave with their customers by at least not letting their employees repeat these kinds of behavior.
The cashier and today’s manager 8/18/2021 were the worst unprofessional, rude and absolutely no character… The worst I here ever experience i my 52 years of living… No matter how nice and cheap the shoes are the service sucks and personally I will never go there or recommend them to anyone and I only been there two time first time I walk in of that store no greeting the customers and no helping the customer They were busy enjoying each other huddled up by the register laughing and talking and the second time one cashier was there acting as if she didn’t even work there was not rendering no kind of customer service to the customer with a nasty attitude when asked a question…. Never ever will I go there again I don’t care if the shoes was 1.99 poor. Poor customer service and they lie… I hope they put new cashier in there that love the jobs and give assistance to there customer… IJS ‍‍Just terrible
I was in today at 5:30pm and loved the sunglasses that are displayed so decided to buy 2 since the offer was get 1 and 2nd half. I was very disappointed with the 3 girls who are all standing behind the register. I asked how much are the glasses and after repeating myself several time one of the girls answered. The store was empty while they ignored me and kept talking to each other. One of the girls gave me the back the entire time. After we paid I had ito ask if I will get a bag to keep my glasses. Her answer was we are out of little bags. I told her it's fine I will take a big bag. I'm shocked with my experience and will never return.
If there were negative stars! I would not recommend this store to anyone and wouldn’t go there myself anymore because the people working there are rude and have a terrible customer sense. They make u feel uncomfortable also they dont know how to speak to customers. Bloody unprofessionals .
This is a very good place for shopping variety of shoes. its a very convenient store with prices. I'm very happy and satisfied with what I get from there always. The employees are very good helpful friendly. Excellent services.
The cashiers are rude, I was shopping and they kept looking at me laughing and gossiping, when you checkout they don’t even talk to you just stay quiet definitely not the same energy vs when they were all giggling.
Really great selection and even better prices these shoes are great quality and absolutely gorgeous
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