Reviews
Liz was an amazing sales associate! She listened to me, found great shoes for me to try on and was courteous and efficient. They even gave us cookies when we checked out!! The first pair id bought did not work and they were wonderful with the exchange given the timeline. I'd highly recommend this store and Liz for her service.
I won’t buy New Balance shoes from any other store. I am always treated with care and never feel rushed in making my decisions. New Balance is a great shoe. The Tulsa location is an excellent store because of the staff and the quality of customer service they provide.
This store now has many brands of running shoes. They have Brooks shirts and Balega socks and Features socks. They had, in stock, the shoes my husband and I wanted in our sizes. This is unusual for Tulsa running stores. Happy to have this store! *They need to add a loyalty program like other popular running stores in town. Where you get discounts or cash back after spending a set dollar amount. Super friendly and helpful!
Surprisingly good selection and excellent customer service. The sneakers I bought are easily the most comfortable I’ve ever owned. Appreciate the time and attention!
I had a very positive experience at our local New Balance Shoe Store. My boyfriend was looking to buy a new pair of New Balance sneakers. Jacob, the employee that assisted us was very attentive and knew exactly what my boyfriend was looking for. I will be back to that store to buy myself some new, New Balance sneakers. I would highly recommend The New Balance store in Tulsa at Utica Mall because you get the employee's complete attention. It's also rare to find a shoe store that takes the time to measure your foot too! Great place to shop!!
I was in jeans and a t-shirt but my shoes were the same kind they sell. The young, brown haired, kid was not interested in selling me shoes and wouldn't get the pair out of the back because "Its probably not going to fit." They clearly don't sell on commission
We took my mother-in-law in, and Brett went over and beyond to fit her with the right pair of New Balance shoes to accommodate her feet issues. He was very patient and kind. What great service!
I visited the New Balance store at Utica Square in Tulsa. Jacob Chastain helped me. He was knowledgeable, friendly and professional. I purchased a pair of New Balance 840's. Love them, they're perfect for my running style and large, flat feet. I highly recommend you visit Jacob and the New Balance store in Tulsa for your next running shoe purchase.
I had a great time at the Tulsa New Balance store. Kurtis was particularly helpful and I got exactly the shoes I wanted. When I mentioned that I liked wearing sandals, he got on line and showed me exactly the New Balance sandals I wanted and ordered them for me. I couldn't be happier with my experience.
Logan Jeffus was outstanding! Answered all my questions, dispelled some New Balance urban myths and fit me for some much needed insoles to help with my Plantar Fasciitis. Unfortunately, the shoes he recommended are not commercially available in white - I'm not a gray shoe person.
