New England Baptist Hospital

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About

New England Baptist Hospital, a national leader in the diagnosis and treatment of orthopedic and musculoskeletal conditions.

Description

At New England Baptist Hospital, our orthopedic specialists offer comprehensive surgical and non-surgical care in all areas of orthopedics, including joint replacement, sports medicine, back, neck and spine health and more.

Mission
New England Baptist Hospital will transform the lives of those we serve by promoting wellness, restoring function, lessening disability, alleviating pain, and advancing knowledge in musculoskeletal diseases and related disorders.

Overview
New England Baptist Hospital is the premier regional provider for orthopedic surgery and the treatment of musculoskeletal diseases and disorders. NEBH has received national recognition, consistently ranked as one of America’s top hospitals for orthopedics by U.S. News and World Report. NEBH has also been nationally recognized for high patient satisfaction and leadership in quality and clinical outcomes. The hospital has ranked in the 95th percentile and received the prestigious national Press Ganey Award for high patient satisfaction for the past eight years. NEBH is a teaching affiliate of Tufts University School of Medicine and conducts teaching programs in collaboration with the Harvard School of Public Health and the Harvard School of Medicine. NEBH is the official hospital of the Boston Celtics.

General Information
Sign up for our health e-newsletter at: www.nebh.org/enewsletter

"New England Baptist Hospital NEBH is consistently ranked as one of America? top hospitals for orthopedics, receiving national recognition for high patient satisfaction, quality, and clinical outcomes. Our mission is to transform the lives of those we serve by promoting wellness, restoring function, and advancing knowledge of musculoskeletal diseases and related disorders. We do not provide emergency medical services. NEBH is an affiliate of Tufts University School of Medicine and conducts teaching programs in collaboration with Harvard Medical School. We are also part of Beth Israel Lahey Health, a system of hospitals and healthcare centers dedicated to making high-quality healthcare more accessible throughout Eastern Massachusetts."

Address: 125 Parker Hill Ave, Boston 02120

Phone: (617) 754-5000

Website

Parking: Lot, Valet

State: MA

City: Boston

Street Number: 125 Parker Hill Ave

Zip Code: 02120

categories: hospital

Reviews

THE GOOD: I had surgery at the Dedham facility and just WOW! First, a BIG SHOUT OUT to my Nurse Jessica Collins.  I was so anxious because it was my first time having surgery and this nurse was nothing short of SPECTACULAR! She couldn’t have kept me any more relaxed.  From beginning to walking me out to meet me wife, man, she was my WONDER WOMAN.  To Dr. Andrew Chapman, man, this guy is just gentleman and a scholar.  Gave me thorough instructions and expectations.  He’s my recommended orthopedic surgeon.  I mean, he’s a 10 star.  While in the hospital, the entire team, including the anesthesiologist were so darn great.  I just can’t give them enough praise.  They lived up to their reputation as the best in the business, in my opinion.  THE BAD: The front desk receptionist, some Spanish lady, SHE was the low point of my visit.  Just rude and really not a friendly encounter and rude to her co-workers at 6:30am.  Don’t care to ever see her again.

Very nice hospital specializing in orthopedics. Inpatient admissions are available and the accommodations are very nice, almost luxury clinic feel. Compared to other hospitals, which have crowded wards, shared rooms and not enough staff, NE Baptist is honestly a breath of fresh air. Modern, and new rooms, fantastic and friendly staff and medical professionals who are very happy to serve patient needs. My wife never felt as though they were ever short staffed or that any corners were ever cut. Always plenty of nurses present. Great hospital!

I just had my fifth surgery at NE Baptist, third joint replacement with Dr. James Bono.  I would not go anywhere else for joint surgery.  I read many of these reviews and notice the negative ones complain about uncaring, unclean.  I went for surgery not someone to listen to all my medical issues, surgeons are just that… doing amazing surgery!!!!  It is an older facility but I have never found it unclean.  I highly recommend the Baptist and Dr Bono.

I suffered severe back pain for months.  After taking drugs that made me sick, ER visits and finally an MRI which showed a ruptured disk I made an appointment with Dr. Adam Harris.  After explaining the severity of my problem he sent me to Dr. Brian Kwon.  Both doctors were extremely thorough, answered every question my husband and I had, and made us feel very comfortable from the get go.  After discussing my options a microdisectomy was scheduled for my L4 L5 rupture.  It has been one week since the procedure.  I have not had one stitch of pain from the surgery.  All of symptoms have disappeared.  To me, Dr. Kwon is a miracle worker.  I was at my wits end with pain and I didn’t think it would ever go away but Dr. Kwon made it happen.  I highly recommend NE Baptist hospital and especially Dr. Harris and Dr. Kwon.

Five stars for NEBH and Dr. Kurt Hofmann  Unfortunately suffered a devastating Achilles tendon rupture. Went to NEBH for a second opinion upon the recommendation of a doctor friend. Reception at Dedham can become busy but everybody patiently waits as word had gone around among local doctors that NEBH is where you refer patients to get expert orthopedic care. Got to see Dr. Kurt Hofmann. All the five star ratings you read on him are spot on. I was leaning towards non-surgical management but an xray and an Achilles tendon ultrasound which were never done by the first ortho I saw showed evidence of previous tears and calcifications on the fully ruptured area. The recommendation was for surgical repair and I was ready for that possibility and intentionally chose Dr. Hofmann as he is trained and experienced in minimally invasive Achilles tendon rupture repair. Got seen for consultation on a Tuesday, went to ambulatory surgery on a Friday. If you value your time NEBH is the place to be. NEBH has a very well oiled system: got to surgical intake at 10 am, got onto bed at 1015 am. Dr. Hofmann did final checks, consents, preps at 1030. Iv lines, vitals, anesthesia clearance afterwards. Nerve block for the leg done 1115 am. Then rolled inside OR at 12 noon and out in the car being driven back home at 3 pm. The staff at NEBH know their stuff and follow gold standard procedures for surgery. After the nerve block which Dr. Hassan expertly applied, received Twilight sedation which is similar sedation when getting a colonoscopy. You are chatting for a bit, fall asleep and when you wake up you are back in recovery. Everyone was very friendly and professional including Francesca the CNA and special kudos to my RN Debbie who went above and beyond including extra heating blankets, life chats and all the ginger ale and cookies you would want post op. Dr. Hofmann immediately communicated post op information to my wife and all questions answered. Post op instructions are clear, prescriptions are relayed electronically, and post operative pain is managed aggressively. Overall, I am highly pleased with my experience at NEBH and Dr. Hofmann and would not hesitate to recommend them to my own family and friends.

Lidiyia Hadzhieva, is the manager/supervisor in the Patient Access Department. She's rude as hell and horrible to work with. She isn't considerate to her employees or empathetic. I worked here for 3-6 months as a temp assignment and was fired due to me reporting a co-worker for bullying me and making the job a hostile environment.

If I could give Dr Lederman 0 stars I would. He was so unprofessional and had zero empathy I've ever encountered with a Dr. He got up and headed for the door while I was still taking  to him! The person in the waiting room said boy that was quick!  I bet he charged my insurance for a 40 min visit when I was there for about 6 minutes.  Never again He was very rude and arrogant!!

Overnight at NEBH for a total hip replacement, my other hip after the first was successfully replaced 3 months ago. Both surgeries by Dr. Talmo were completely successful, no, that’s not doing them justice! I have a life back! Pain in both legs prevented me from exercising and work which I love. Now I can resume both without restriction in just a matter of weeks!  But I also have eternal thanks to the support staff from Dr. Talmo’s office Tara to all the hospital nurses - kind, expert, and excellent customer care. Even Loraine from room service was my personal cheer leader, encouraging me with her positivity and care and such warmth!  I’ve been dealing with this problem with many doctors over many years and finally NEBH took care if it, exceeding all expectations.

Had spinal fusion in spring 2021 with Dr. Eric Woodard.  Two spinal bones had been fractured during insertion of rods and screws. I was in unbearable pain.  Learned that Baptist had new policy to limit pain medication. Given only Valium for first day.  During recovery, I immediately noticed that most nurses were angry and inaccessible. I was told confidentiality that their hours had been cut 30%, entire floors shut down, and they were being treated horribly by supervisors. It was a toxic environment.  Terrible experience from pre-op to discharge.

Dear Doctor, I have a patient with a broken and paced spine,she can't even seat and bend on her back because of the disconnection on her spine, advise would you give her ? Is there any recommended surgery to fix back her spine for any improvement? Dennis From Kampala East Africa +256785875821

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