The NMU HelpDesk, located in 116 LRC, is available to NMU students, faculty and staff in support of your TLC Initiative. We are available via e-mail, phone, walk-in and via www.nmu.edu/helpdesk
In fall 2000, full-time NMU undergraduate and graduate students (registered for 12 or more credit hours) were supplied with a general purpose, laptop computer with a standard set of applications and convenient, 24-hour access to the campus network (including the Internet). Classrooms in new/remodeled buildings were designed to facilitate laptop/network use by faculty and students; some older classrooms were retrofitted. Not all classrooms have a port at every seat because student in-class use is not always appropriate. Network ports are available in lounges, study rooms and laboratories. Campus residence hall rooms, faculty and staff offices, and many classrooms already had network ports. University apartments have improved network access. Although electronic documents are encouraged, networked printers are installed in various campus locations for hard copy documents.
The university has a help desk and walk-in service center to handle laptop maintenance problems. We are that HelpDesk
The HelpDesk is committed to providing the highest level of quality support to NMU students, faculty, and staff. Support is provided for NMU network connections, network services, and NMU issued software and computers, including TLC notebooks. Limited support for other systems may be provided or referred to other service providers on campus as available. Help is available via email, telephone, walk-in service and the IT/HelpDesk Web site.
Lenovo & Apple
