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Nordstrom Old Orchard Center

  1. Skokie
  2. Skokie Department Store
  3. Skokie Clothing Store
  4. Skokie Store

Reviews, get directions and information for Nordstrom Old Orchard Center

Nordstrom Old Orchard Center

Description

Nordstrom is a leading fashion retailer offering high-quality apparel,shoes and accessories for women,men and kids. Nordstrom stores offer the latest clothing styles,cosmetics,shoes and gifts.

Mission

We don't have a mission statement. We simply want to offer customers the best possible service and great fashion merchandise!

Products

Shoes, apparel, accessories and cosmetics for men, women and children.



"Feel safe and comfortable shopping with new practices to help keep you and our employees healthy at Nordstrom this holiday season. Pick up in-store or use Curbside Pickup, and when you arrive, we'll bring your order out to you. We can even gift-wrap it for free!"
Address: 4937 Old Orchard Center, Skokie 60077
Phone: (847) 677-2121
State: IL
City: Skokie
Street Number: 4937 Old Orchard Center
Zip Code: 60077
categories: women's clothing store, footwear store, beauty, cosmetic & personal care, department store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews
Went to Nordstrom because my wife was looking for a formal dress, they have a great variety, I think the entire second floor is dedicated to woman's clothing and accessories, after looking around she finally found the one, associates were very helpful, I ended up buying some goodies for me too, there are some discounted or reduced priced items so you can get some good deals.
Showed up to buy a suit last week, and was immediately shooed away by the sales representatives when I mentioned black tux, instead of being shown to options they had. When I finally did decide on a suit and paid, they offered to do alterations. The lady kept telling me I needed to make more alterations than I wanted, which made me feel a little peeved, and made comments about my behind while my fiancé was sitting next to her as I was trying on the suit. I put up with it and didn’t say anything at the time, and let them know I needed the suit done by Friday afternoon at the latest because of a flight I had to take Friday early evening for a wedding. This would have given them 7 full days to get it done. On the receipt they PROMISED it would be done by 4pm Friday. I told them it was cutting it close but it would do. I showed up today to pick up the suit at 3:45pm, and they tell me it won’t be done until maybe 5pm. It was PROMISED by 4pm and they had all week to get it done. This entire process was ridiculous from beginning to end and after spending tens of thousands of dollars at this Nordstrom just in the last 10 months alone, I’m afraid I can’t trust the store to hold up their end of the deal anymore. I’ll happily take my business elsewhere after this experience. If you need stuff altered for a time sensitive event, just go elsewhere. Small businesses do a better job and are more professional about their commitments.
This Nordstrom store has a fabulous roomy children's shoe department. The staff is extremely nice and helpful! The store location is convenient with plenty of close parking. Love this Nordstrom!!!
2 employees working in the mens suit department were rude for no reason. I inquired about the black tux department as we are looking for something specific for our wedding. They said it was appointment only and that they are a separate entity, which is fine and I understand. But as soon as I said “ok well I have a question” him and her both got annoyed, took a sigh under their masks, and rolled their eyes. I’m assuming answering a question was a lot of work while they were doing nothing but folding collared shirts. Disappointing.
The upscale Seattle chain continues to boast many fine brands and is always at the forefront of customer service at any location. Anytime my family & I are at Old Orchard, we always end up in Nordstrom. Wish they could have better sales sometimes but it's not so bad if you're part of the Nordy club. Don't know if it's just me but the men's fragrance section seems a bit small at this location as well as a couple of other locations in the area so online ordering may be better off. The shoe dept is definitely tops over other high end competitors as well as cosmetics. Wish there was a Nordstrom in Lake county where I live but I don't mind driving 30 miles south to walk around Old Orchard particularly during the warmer months which is always a pleasant experience.
Extremely unhelpful. I purchased a purse for my mother as a gift and she returned it but they put it back on the original form of payment without asking if she wanted it back on a gift card. I don’t have the original card that was used anymore, and I didn’t know about the return until days later. I emailed Nordstrom customer service to see if there was anything they could do. They told me to go to the store so they could help me, I went into the store to the purse section and they told me they can’t help me to go to the customer service desk, I went to the customer service desk and they told me to contact the card company because they couldn’t do anything. I used to work as a salesperson at Nordstrom and the customer service has gone really down hill, as I was immediately dismissed with every person I talked to.
1901 Our Start In 1887, John W. Nordstrom, at 16 years old, left Sweden for the United States. He arrived in New York with $5 in his pocket, unable to speak a word of English. The young immigrant labored in mines and logging camps as he crossed the country to California and Washington. In 1897, he headed north to Alaska and the Klondike in search of gold. Two years later, he returned to Seattle with a $13,000 stake, ready to settle down. Carl F. Wallin, a Seattle shoemaker Nordstrom had met in Alaska, offered him a partnership in a shoe store. In 1901, they opened their first store, Wallin & Nordstrom, on Fourth and Pike in Seattle. The business grew and, in 1923, the partners added a second store in Seattle's University District. In 1928, John retired and sold his share of the company to his sons Everett and Elmer. Carl Wallin retired a year later and also sold his share to the Nordstrom sons. John's third son, Lloyd, joined the team in 1933. 1960 A Growing Reputation By 1960, the downtown Seattle shoe shop had become the largest shoe store in the country, and the company, now with eight locations in Washington and Oregon, was the largest independent shoe chain in the United States. Looking for new ways to spread its wings, Nordstrom ventured into the women's clothing market with the purchase of Seattle-based Best's Apparel in 1963. With the purchase of a Portland, Oregon, fashion retailer three years later, Nordstrom now offered Northwest customers a selection of shoes and apparel under the name Nordstrom Best. Men's and children's wear were added in 1966. In 1968, the three Nordstrom brothers handed the company over to the third generation: Everett's son Bruce, Elmer's sons James and John, Lloyd's son-in-law Jack, and family friend Bob Bender. Going public in 1971, the company was formally renamed Nordstrom, Inc. Two years later, annual sales surpassed $100 million, and the company was recognized as the largest-volume fashion specialty store on the West Coast. 2000 Extraordinary Partnerships At the start of the new millennium, Nordstrom entered several strategic alliances. From 2000 to 2007, the company owned Façonnable, an upscale European apparel collection for men and women. In 2005, the company purchased a majority interest in Jeffrey, two luxury fashion boutiques in Atlanta and New York City. In 2011, Nordstrom acquired Los Angeles-based HauteLook, and also purchased minority stakes in kids' wear brand Peek. In 2012, Nordstrom became the only major U.S. retailer to sell a broad assortment from the renowned British fashion brands Topshop and Topman. In 2014, the company acquired Trunk Club, a personalized clothing service that serves customers online at TrunkClub.com and in its seven clubhouses. From 2011 to 2013, Nordstrom operated Treasure & Bond, an independent charity-concept store in Manhattan that donated 100% of its profits to New York children's charities and raised more than $200,000. In 2014, Nordstrom launched its private-label Treasure & Bond brand, and in the spirit of the store's give-back model, announced it would donate a percentage of profits from sales to youth-empowerment organizations. 2014 International Expansion In September 2014, Nordstrom opened its first Canada store at Chinook Centre in Calgary. Nordstrom furthered its expansion in Canada in 2015, 2016 and 2017 with the opening of full-line stores in Ottawa, British Columbia and Toronto. The company has plans to open Nordstrom Rack stores in Canada starting in 2018. In 2015, Nordstrom also opened a full-line store at The Mall of San Juan in Puerto Rico. Nordstrom Today Today, Pete and Erik Nordstrom serve as co-presidents of Nordstrom, Inc., and manage the company along with the executive team. From one tiny shoe store, Nordstrom has grown into a leading fashion retailer with global reach. It offers an unparalleled selection of shoes, clothing, accessories, home goods and gifts—and an extensive range of services to make shopping fun, personalized and convenient.
What is the point of the very loud music in the store? I find it annoying and distracting while I'm trying to shop. Turn the volume down so if I need to ask questions, I can hear.
My husband, father-in-law, and brother-in-law all got their wedding attire suits, ties, shoes, etc. from this Nordstrom for our October wedding. The customer service and attention to detail by the associate working with us was excellent. He was able to satisfy not only the guys, but also me and my mother-in-law... since we were the ones really running the show of course! The guys ended up looking very sharp on our special day. There were some issues with alterations for my father- and brother-in-law on the back end not for my husband, but that was no fault of the associate's and seemed pretty easily rectified.
I was shopping for men's clothing, specifically suits, sport coats and various accessories. Found the selection to be diverse and of high quality. Very helpful staff made the experience pleasant. Got what I wanted and will likely be a repeat customer.
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