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North Florida Regional Medical Center

  1. Gainesville
  2. Newberry Hospital

Reviews, get directions and information for North Florida Regional Medical Center

North Florida Regional Medical Center

About

North Florida Regional Medical Center is Gainesville's community hospital recognized 3 years in a row as a Quality Top Performer by The Joint Commission.

Description

North Florida Regional Healthcare is an organization centered around the community hospital in Gainesville, Florida -- North Florida Regional Medical Center (NFRMC). NFRMC is a 445-bed, full-service medical and surgical acute care center serving North Central Florida and offering comprehensive cardiovascular care, oncology, orthopedics, neurosciences, minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment, women’s health and wound therapy, among other services. A proven leader, NFRMC is fully accredited, is certified as a Primary Stroke Center and a Quality Top Performer by The Joint Commission in 2010 - 2012, is an accredited Chest Pain Center, is designated as a Blue Distinction ™ Center for Knee and Hip Replacement, Spine Surgery and Bariatric Surgery, recognized by U.S.News & World Report for its High-Performing Gynecology Program in 2010 and earned a Hospital Safety Score grade of ‘A’ from The Leapfrog Group. North Florida Regional Medical Center is a member of Hospital Corporation of America (HCA). Based in Nashville, Tennessee, HCA is the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 163 hospitals and 109 freestanding surgery centers in 20 states and Great Britain.



"HCA Florida North Florida Hospital is a 510-bed, full-service medical and surgical acute care center serving North Central Florida since 1973. We offer a wide range of services including cardiovascular care, oncology, orthopedics, women's care and wound therapy. HCA Florida North Florida Hospital has also received the highest scores available recognizing their commitment to patient safety and quality of care. You can learn more about our services online on our website."
Address: 6500 W Newberry Rd, Gainesville 32605
Phone: (352) 333-4000
Parking: Lot, Valet
State: FL
City: Gainesville
Street Number: 6500 W Newberry Rd
Zip Code: 32605
categories: hospital


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Reviews
This would have been a 5 star but due to the final hours in the hospital it changed my mind. The ER staff were wonderful and very caring. Once admitted and placed in for room overnight for observation...they took over 30 minutes to respond to me. You're out of luck if you need help in the middle of the night. For breakfast they didn't bother asking what I wanted, it was horrible!
I’m sitting here watching my 76 year old dad cry in severe pain after being transported here by ambulance from another hospital. They have told us for over an hour he would get something for pain. Absolutely nothing has been done. Terrible bedside manner. This place is a joke. We’re at the point of undoing the IV, getting him dressed, and diving him to Jacksonville. I wouldn’t take a dying squirrel here. Do better.
After working here for a couple years as a tech, I have mixed opinions about this hospital. Patient experience may vary greatly depending on what staff they are assigned. In general, the hospital is very poorly managed, and it falls back eventually on the patients. I worked on the cardiac med-surge floor, but my patients ranged from total-care someone who should have been in a PCU to chronically-ill. Often, I would have 10-18 patients depending on how understaffed we were that day, making it nearly impossible to provide the necessary quality care that each person deserved. Nurses often had 6-7 patients on a med-surge floor, quite a heavy patient load when we had individuals who needed 1-2 person assists to move around. Because of understaffing, the mood amongst staff was often sour. Everyone was overworked and underpaid. To give perspective, I was paid $12.80 an hour while Shands techs doing the same job made $17 an hour. For working in a medical job and doing nursing assistant work, this was a slap in the face. We often would have to float to other floors without getting paid the floater rate. When we were sent to another floor, we were often expected to know how that department ran without any run-down from other staff. For example, I floated many times to the neurology floor where the techs had to perform different skills than my typical floor, such as regular ostomy drainages. This lapse in communication led to patients being left unattended sometimes just because there was no standardized tech role between all departments. All things considered, if I need to have a hospital stay, I would avoid this place. After being on the employee side and seeing how it works, I would not like to put myself in a position to not have the best quality care. On top of all that, it is usually not the most sanitary. I get hospitals are dirty, but this place was on another level.
If I could give a negative rating I would. I was bit by my dog and had stitches in my arm. The nurse in the ER told me I could’ve took the stitches out myself at home because it was that easy. I also have numbness in my hand most likely from nerve damage from the bite I was told when the innocent took place. I was told if it didn’t reside to return to the emergency room, a week later and I still can’t feel two of my fingers. The nurse told me there is nothing she can do because it’s an emergency room.. made 0 sense to me what so ever. I’ve lived in 3 different states and have been to a handful of hospital, this was by far the worst service. Do better
My grandmother was admitted to the ER after being diagnosed with appendicitis, the room she was placed in was not sanitary. There was trash on the floor, things were not wiped down, and old bottles of urine were sitting on the floor from previous patients.
Only reason I'm not leaving a single, solitary star is that the people my wife directly interacted with at the HCA Florida North Florida Hospital ER were very attentive and helpful following an ambulance ride there after some unusually, dangerously high blood pressure yesterday morning. Based on her current status, waiting with her existing seriously debilitating bursitis in both shoulders started after she tested positive for COVID19 mid-May and chronic lower back pain aggravated by terrible hospital gurneys and beds, and having been told she would receive a cardiac cath last night only to find this morning that no, maybe they won't do that, maybe they'll decide on something else instead, I feel perhaps her overworked ER doc who seemed a bit frazzled to start, and who didn't follow through with a cardiology consult as he suggested he would while my wife was still confined in the ER astroturfed the situation. It did not help that Florida hospitals in general and this big regional one in particular seem to be jam packed, thanks in no small part to Florida's ignorant, anti-science political leaders who prefer managing things like COVID versus prevention. Perhaps if that weren't the case, my wife's attending hospital staff wouldn't be overworked, and she would have been able to have a comfortable night's sleep which she has yet to enjoy, by the way inj her own comfy bed rather than being stuck right now in a sterile, dimly-lit hospital room while waiting for someone to get back to her, "in a couple hours", on her situation. Perhaps the non-functional hot water tap and iffy cold water tap both rusty in the ER restroom I used while I was visiting her yesterday, as well as the crudely painters taped brown paper walling off the cafeteria from most sunlight, indicates the management focus of this hospital system at present, which rather reeks of private equity styled profiteering at patients' and their loved ones' expense. This is not speculation, rather an accusation which I would challenge HCA Florida leadership to address, which has otherwise signed off on and promoted variously poor customer service at their satellite practices since acquiring North Florida Regional Medical Center from its previous management, from patient portal system failures and telehealth appointment cancellations to even basic phone system queuing deficiencies reminiscent of the proverbial Chinese fire drill. So, now we're stuck waiting for my wife's cardiologist, who'd allegedly been slated to perform the cardiac cath, but who this morning is engaged in "other" procedures with other patients, to get back to her on status. At least in the meantime her condition, likely brought about by a medication interaction in addressing her bursitis, has stabilized. People really must appreciate that those in upper management in the healthcare industry in the U.S. would sooner shuffle folks around and put them off rather than do right by them. I've experienced this, friends and family in this wretched state have experienced it. This makes one wonder how to fix things from the top down in a permanent, effective manner.
Having had 8 weeks of daily radiation on my prostate, weekends off I finally finished up. During the entire treatment , I had the nicest most professional people I have ever met! I was treated with respect and actually cared for like family. The compassion of Karen and Fred and Omar made this whole process proceed flawlessly. Communication between myself and staff at all levels was awesome. I understood what was happening and Dr Grow, Dr Patel and my Urologist Dr Bird , kept me well informed on the process going on and what the goals were etc. I couldn't have had better care. Thank you from the b0ottom of my Heart!~ Joseph Divito
Sat in Triage for 4 hours in labor and delivery before room was available. I was not able to have visitor while in there because my husband had our son in waiting room since he wasn't allowed in triage. The nurse left for over an hour and no buttons were available to even call one. I was also not allowed to get an epidural while in triage so I got to sit through my pain alone. Once in a room the nurses and doctors were great.
Arrived at 9:45am for my 10:00 surgery appointment. After an 80 minute drive from home. The surgery originally scheduled for noon was backed off to 2:30. Was a really boring time laying in the hospital bed for an additional 2 and a half hours. Must say they did their best to make me comfortable, Personnel were friendly and did the best they could. Professional staff were PROFESSIONAL Out come of procedure is already obvious, I can again walk without pain. It was worth a little delay.
I went to this facility for a mammogram and the staff was so friendly. Vicki and Lindsey were awesome in fact all the staff were so nice they treated me like family. I will always go there even tho I live in Lake City it's worth the trip to be treated like a person instead of a number. I wish everyone was like the staff you all have. I can't say enough about them. People are scared when they have to get something done and when you have the staff that makes you feel the way they did it's not so scary. I just love them.
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