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Oceanview Cremations

  1. Hayward
  2. Hayward Cemetery

Reviews, get directions and information for Oceanview Cremations

Oceanview Cremations

About

If you have questions about cremation services, cremation memorial services or cremation costs, we are here to help.

Description

If you have questions about cremation services, cremation memorial services or cremation costs, we are here to help.

Address: 21365 Mission Blvd, Hayward 94541
Phone: (510) 581-2237
Email: moc.snoitamercweivnaeco@ofni
State: CA
City: Hayward
Street Number: 21365 Mission Blvd
Zip Code: 94541
categories: funeral service & cemetery


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 10:00 - 14:00


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Reviews
We had a similar scenario, our loved one passed Dec '21, it was incredibly difficult to get updates on her cremation and it wasn't Feb 11th were we able to pick up her remains. I realized when we got home 600miles away that I did not receive the death certificate. When I called he stated he forgot to order and would send out. We are still waiting on the two copies of the death certificate that were ordered and now are unable to reach him as his number is out of service.
NIGHTMARE SCENARIO - LIES AND DECEPTION Under no circumstances put your family through the torture of working with this organization. Death is hard enough on us, but stringing families along and operating without a license is too far. This organization contracts out actual cremation companies to take care of bodies. Robert, of Oceanview Cremations, is in charge of the bodies until they go to the 3rd party cremators he subcontracts. He is supposed to file all paperwork on behalf of the deceased and deliver the remains once cremation occurs. My father was given over to Oceanview Cremations after his death in January '22 from the hospital. At the time of this writing in APRIL, my father has still not been cremated, we do not have death certificates, and Robert continues to string us along with his lies. I've spoken with Robert more than 8 times over the last two months asking for updates. He is always on his way into the office and will call me back when he gets there. Spoiler alert: I've never received a call from him. He's told me time and time again that my father is in process of being delivered to be cremated and I'll get confirmation in a 7-10 days. Today, he told us my father was in fact cremated. Finally, right!? WRONG. This was a LIE. I was able to find out who his 3rd party cremation service is and they confirmed they have never heard of my father. This 3rd party company called Robert and he told them again that my father was cremated. They confirmed their identity, and told him that there is no way this cremation took place. Robert was shook. His business phone changed last week, and his current webpage is suspended. It turns out the business license expired in February '22, and according to the Department of Consumer Affairs Cremation and Funeral Bureau, I've filed a claim against this organization with the aforementioned bureau, submitted a dispute with my credit card company that services were never rendered, and will look into filing a local police report for operating without a license. Put this company out of business.
They do not pay attention to details when preparing legal documents. Made many mistakes on death certificate hindering legal process of settling estate. Problematic
They have had my father’s body since December 1 2021 and it is June 20, 2022. they are not responding to phone calls they are not responding to emails I have seen nothing and I don’t know where my dad is. do not use this service under any circumstances if you care for your family members.
I regret going to this place! I'm very unhappy with the service that I have to keep on calling Robert because he's not doing his job on us. He wants us to wait for him and work with his schedule. He is probably a nice person, but that's not the reason why we picked this place. Our mom passed away on 4/22 and the only thing we got from him are her ashes and the receipt for it. No, death certificate still! :
Class act from start to finish. I worked with Robert Smith, whom I believe is the owner. Robert was kind and straight to the point in answering my questions, which I really appreciated after getting the spiel from several of his competitors. I just needed the price for a basic cremation and he did not ask me endless questions before telling me. In the Bay Area, basic cremation services can run anywhere from $750 to $2300, not including death certificates You will need more than you think to close accounts, transfer property, etc. I chose Robert not only for being on the low end of that spectrum $849 but also because he was nice and reassuring without being insincere. His guys that came to pick up my mom were professional, respected COVID rules and were very considerate. It takes more time than I thought to have hospice generate a death certificate, get it signed and approved, get the body to the crematorium, etc, but Robert was available via cell the entire time and because it took an extra few days, he offered to drive to my place with the remains and the certificates when everything was done. Death is sad and hard but he made this part really easy. Thank you!
Not sure if three stars is even appropriate. Requested my father's remains be sent on the 2nd. On the 19th phoned and they forgot. On the 27th, a Saturday, phoned again. They said I'd have to call back on Monday after 11am. Starting to wonder if I'll get them or if they'll even be his. Wish I'd chosen someone local and paid a few hundred more. Very disappointing and concerning.
Just heard about this place on the news. They took money and didn't scatter remains. The ashes were piled up in Hayward warehouse.
Literally the worst treatment ever, denied visits fo family from out of town, demanded payment day of death, callous, uncaring and rude
Don;t do this services, not if you love your FAMILY...
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