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Reviews, get directions and information for Old Navy Fayette Pavilion

Old Navy Fayette Pavilion
"The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans in 180 sizes! to comfy fleece and bestselling activewear. We believe in great style, quality and the power of fun. Enjoy our free pickup services, or come in and say hi! But please note, masks are required for in-store shopping."
Address: 116 Pavilion Pkwy, Fayetteville (Géorgie) 30214
Phone: (678) 817-7266
State: GA
City: Fayetteville
Street Number: 116 Pavilion Pkwy
Zip Code: 30214
categories: clothing store


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Reviews
I really forgot all about Old Navy, but it never fails when i remember. I liked that this store was well organized...things not thrown all over the place. Customer service was lacking...not unprofessional just unbothered more so. Overall I enjoyed the options for my entire family and I like that it is clean and convenient
First, I would like to say that I love this old navy location. I typically don’t have any concerns. However, I did buy two pairs of shorts today. Both shorts were the same size. I noticed one of the shorts were more loose fitting when I tried them on. I can tell the item was previously returned and placed back on the shelf. That same pair of shorts did not have a clothing sensor on it like all the others. It was the last in my size and color so I proceeded to purchase it. I mentioned the discrepancies to the manager Lawrence and she disregard any of my concerns and told me she couldn’t do anything about it. Her attitude was not very pleasant. She look at me with a pre-convinced conscious and a unpleasant attitude. She also walked off. Luckily the young lady at the front register 305 Cashier 2494113 had a much nicer attitude. The cashier informed me that if I am not satisfied- she would order me a brand new pair. I appreciate her understanding but it’s still a 1-Star for CUSTOMER SERVICE for me!
The associate, Diamond, was really helpful. She found me some great $5 jeans. The store is always clean and organized.
Just had an exchange from an online order . The manager assist in the exchange and was very pleasant. Great store no complaints
the store is clean and nice layout but the employees are always slow and no one is working at the front line
Great selections and sales the day I went. Wonderful helpful customer service. Clean and tidy store.
They were in able to assist in helping me return my online orders even for store credit.
The store clean and next. Very well stocked and the worker ver helpgul.
Came in to pickup my online order and was unable to because I didn’t have my I.D. Which I didn’t understand because I had my email along with the barcode. However, I verbally said cancel the Oder because she “couldn’t verify me” without my I.D. I called customer service to find out she canceled my order. If I couldn’t pickup the order because “she couldn’t verify me” how was I able to cancel it without it being verified?? So anyone can can come in and cancel another person’s order I’m assuming now.
I had a $20 coupon because I bought some really cute pants a few weeks ago so I returned to use my coupon and got six shirts at unbelievable prices... you can't beat it for some cute printed kick around summer shirts!!!The store was organized and clean...
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