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Reviews, get directions and information for OnPoint Community Credit Union

OnPoint Community Credit Union

Description

Founded in 1932, OnPoint has been improving the lives of our members and the communities we serve for over 80 years.

Membership at OnPoint is available to anyone who works or lives in the following counties: Benton, Clackamas, Columbia, Crook, Deschutes, Jefferson, Lane, Linn, Marion, Multnomah, Polk, Washington, and Yamhill counties in Oregon, and Clark and Skamania counties in Washington. Membership is also open to family members of a person who is eligible for OnPoint membership.

We look forward to building on our legacy of service and making dreams come true for generations to come.



"At OnPoint, our purpose is to build strong communities by supporting financial growth and well-being, one person at a time. OnPoint provides financial services and education to help improve the lives of our members and the communities we serve—including Portland, Vancouver, Salem, Eugene and Bend. Since being founded as Portland Teachers Credit Union in 1932 by 16 educators, we’ve grown to be the largest community-owned financial institution in Oregon. With over 90 years of banking know-how and the strength of more than 500,000+ members behind us, OnPoint is committed to helping you live your best life.Federally insured by NCUA.Equal Housing Opportunity."
Address: 2457 SW Cherry Park Rd., Troutdale 97060
Phone: (503) 228-7077
State: OR
City: Troutdale
Street Number: 2457 SW Cherry Park Rd.
Zip Code: 97060
categories: mortgage brokers, bank


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Reviews
Sick and tired of pushing buttons I want a representative if you can't give me that I will go to another bank and have a bank transfer
I went into this branch today around 10am and I was not satisfied. I have had fraud and my debit card twice within the span of 14 days.I went into this branch today to ask for further advice/assistance on how to go about this. I was wondering if I should close that account and open a whole new one and the lady with blonde hair at the desk right by the handy cap desk was very rude has no customer service skills what so ever and did not even bother to hear me out. I was trying to explain to her that it’s clear regular procedure didn’t work last time so what’s the next set and she continued to shut me down.
Friendly, efficient service. This is my new "go to" branch.
Please stop playing non stop Spanish music and remember to mix it up a bit.I sat in there for 15 minutes and didn't hear one song in English Not everyone si hablo Español
I have been coming into branches to pay car payment for some time now two years or so. This branch is the only branch that has issues accessing account or even viewing account. Not sure why this is but. Let's get it together people.
Their online banking is down, and when i try to call it says their system is down and they cannot assist in any way. I am not able to cash or deposit checks and nobody is answering their phones due to their systems being down. I go to walk in and theres theres easily a couple hundred people out front waiting for this $500 they're giving away. My bills are due and I'm not able to do anything due to their inadequate systems, and I've been on hold for over a half hour as of now and yesterday i was on hold for over 2 hours and nobody would answer the phone. Systems are down in Gresham, Troutdale and a couple other locations I've called.. at this point I'm just thinking of taking my business elsewhere.. can't get any help and nobody will answer their phones. You can't cash anything, you can't talk to anybody, their business is practically useless
Not my usual branch, but was very impressed with both of the girls on teller roll . They were very friendly, welcoming and more than willing to help me. I will definitely be coming back.
Very clean and friendly office. Blanca and the other workers are very nice and super helpful
Dara was amazing helping me with my car loan. Was panicked over a possible bad car title and she just took it over for me and handled it like a pro. Thank you!
I have been with OnPoint as a member for about 6 months now and this is my second time doing business at this branch and it needs to be said that this locations is excellent! It is very quick but intimate business! I never have a long wait and all of their employees go above and beyond to ensure all of their members feel like family! It's important to not that there was a shining star duo that really made sure all of my needs were met! Blanca, who met me with a smile and a voice of an angel was able to direct my business to the perfect Member Relationship Officer Ramiro! These two made sure my banking needs were met beyond satisfaction and made sure to handle me with complete excellence in a timely manner! If you have a point to go to this branch I pray you are in the hands of these two employees!
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