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Reviews, get directions and information for PANDORA

PANDORA
"Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver, sterling silver and Pandora Rose metals. Every single stone is hand set by a dedicated and skilled team of craftsmen. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 400 Bald Hill Rd in Warwick, RI today."
Address: 400 Bald Hill Road, Warwick (Rhode Island) 02886
Phone: (401) 921-5450
State: RI
City: Warwick
Street Number: 400 Bald Hill Road
Zip Code: 02886
categories: jewelry & watches store


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Reviews
I received a Mother’s Day bracelet from this location. I wasn’t aware of the 30 day return policy, so that was on me, I totally understood. The two woman working the store were extremely rude to me and kept insisting I wore the braceletI had not as it was too large, the reason for the returnshe said it was scratched, it was not. I said I understood the 30 day return policy, and would keep the bracelet. Both of these women were extremely rude and condescending, and should not be in a customer service position. I have spent many years as a guest service team lead in a large retail store, and would NEVER tolerate my team members treating a customer in this way. I love pandora products and I own many, but I will never return to this Warwick RI location again.
After reading the negative reviews I reluctantly went to the Pandora Store in the the Warwick Mall. I am happy to say I had a positive experience. Asyel was very helpful and helped me find the perfect gift. The store is clean and despite having other customers in the store she cleaned my Pandora earrings I brought in with me for cleaning.
Went in to return a bracelet the day after I purchased it and couldn't due to store having no cash to refund me. Very inconvenient to be told to come back on the weekend in hopes the store takes in cash or go to a different location. Should be posted that store doesn't have cash on hand and can only process card returns.
Won’t go back wore my ring less than 3 days an started turning my finger green. Offered to clean it an that’s it. Don’t buy jewelry from here anymore. My money will go elsewhere.
The customer service at this location is really poor. The word choices and eye contact of personnel needs to improve. I have been told "not to touch anything" while looking at the items. Pandora is a classy jewelry store and personnel need to statisfy the brand standards. I have been to their NYC stores many times with an amazing experience every single time. This store was suprising to me. I hope it gets better
I absolutely adore their jewelry and have more of it than I know what to do with!! High quality, well made,fantastic customer service! For those of you who don't know it, you can bring your Pandora jewelry there anytime to be cleaned free of charge which is unparalleled. I have been using this service for years!! I would give them 10 stars if I could.
The girls working here are wonderful. Being a man who knows next to nothing about these things, they are very helpful in recommending things that may suit the intended recipient based on sometimes hard to explain scenarios. It is a small shop, but Pandora mainly deals in small charms, so a lot of space is not needed. They have an excellent selection available, as I’ve never had to refer to the website or a larger store to find what I needed to purchase. Granted I have only been in there a handful of times, but so far, my experiences have been good.
Been there plenty of times. Was there getting a Mother's Day Gift. They won't let you touch anything. A little pricey. An free bracelet I got was junk.
Horrible I gone to many store I have 4 bands and this is the worst treatment ever. They were so bad they I want to gave them less than 1 starand listen you cannot touch the tray or charm never got that kind of treatment. Should I continue buying pandora worse experience ever
Love love love this store! Staff is very helpful and patient. They also take the time to know what your style is.
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