Paradise Bakery Mesa Gateway Airport

They took a little longer making a simple smoothie than I feel like I should have waited. Other than that my service was good. The cashier had an abnormally cheerful chipper voice that sounded just like the voice on a Barbie cash register I had growing up. She was very sweet and seemed to enjoy serving others.

The lady with the hat at the register needs professional training dealing with customers. She’s rude, lacks decent professional skills and has a bad attitude.

I asked for a 12oz latte, they only have 16oz. I can handle that, just don’t fill cup full orI don’t need to drink it all. But what a waste. At all other coffee places, including Starbucks, I always bring my own cup. And ALL coffee places use my cup & give a cup discount, saving them $ and the landfill My biggest complaint is that Paradise would not use my cup, blaming the health department. How dumb.

I ordered items off the menu that they apparently “don’t carry” even though it’s on the menu...paid way too much for the quality of food. My classic grilled cheese had no butter, no flavor, was the size of a dollar bill and had ZERO flavor. Our server was overly loud when talking to us. $8 for my grilled cheese that was very unappetizing.

The food and coffee I ordered were fine, but the girl with the long braid at the register shouldn't be working there because she is incredibly rude to customers. Girl with long dark hair is very pleasant and professional.

I haven’t ever experienced such terrible customer service. Christine was so unpleasant and treated me as if I was stupid for asking about items on the menu. Then told me that they don’t have the ingredients for something on the menu that I had asked about. When another coworker said she could make it. I continued to watch as I waited for my food and it wasn’t only me, but she treated each customer as an inconvenience.

Christine the woman that helped me at the register was very short with her explanations of the menu items and I was left guessing after every answer she gave me to a what I thought was very clear questions. I don’t know if she was having a bad day or what but she should not be working anywhere In a customer service role . Ridiculous service from her and her only , everyone else was great

Nice employees, but naive about coffee and how to prepare a bagel toasted the outside, & cream cheese amount for 1/2 bagel. Coffee is labeled as "light roast", but is clearly dark roast, merely diluted. Nasty!! These are management & training problems.

Great food and service and all... But the menu was almost impossible to see until I was almost immediately at the counter... This led to a bunch of people only being able to see everything and decide on their order once they got to the counter, delaying the line further.

Inside the Mesa Gateway Airport we ate lunch here. Fast, easy, reasonably priced for airport food, and good. Lots of choices on the menu made once you order and many beverage choices.