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Reviews, get directions and information for Pasadena Villa - Smoky Mountain Lodge

Pasadena Villa - Smoky Mountain Lodge

About

Smoky Mountain Lodge is a psychiatric residential treatment center in Sevierville, TN offering both residential and day treatment.

Description

Pasadena Villa - Smoky Mountain Lodge is a residential psychiatric treatment center in Knoxville, Tennessee. Our serene environment in the scenic Smoky Mountains makes our location the ideal place to recover and get well. We currently offer an intensive residential treatment program, community-based residential treatment, day treatment and supported housing.

We also have a second location- The Villa Orlando in Orlando, Florida. We are an out of network provider, however, we welcome most insurance plans as well as private pay. All inquiring patients will receive complimentary assessments before enrolling.

Products

Residential treatment for mental health disorders.



"The Smoky Mountain Lodge at Pasadena Villa is a residential psychiatric treatment center in the beautiful Smoky Mountains of East Tennessee. Our compassionate, dedicated staff fosters an environment of healing. By providing treatment for the full spectrum of mental health disorders, we ensure that clients are well prepared for life after treatment."
Address:
Phone: (877) 845-5235
Parking: Lot
State: TN
City: Sevierville
categories: mental health service, psychotherapist



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Reviews
Pasadena Villa saved my life. I am forever indebted to this place and the amazing staff. My stay was comfortable, the food was some of the best that I’ve ever had and all of therapists, nurses, psych techs, and utilities were available 24/7 day and night. I truly couldn’t have asked for a better community in my healing and recovery. I wish that I could take these people with me in the future wherever I go! Friends for life!
I spent most of September at the Lodge and most of October in the PHP program. I had never done an inpatient treatment program or been away from my family so long. I was so scared but I knew I needed help and I was ready to take my healing seriously. It's so hard for me articulate my experience, but I'll do my best. Overall, going to the Lodge and PHP was equally the most challenging and most rewarding thing I've ever done. The location was absolutely beautiful. I rediscovered how much I love being outside. The food was incredible. The tech staff gave so much support, care, and even friendship. The recreational therapists are fantastic and taught me how to have fun again. My residential therapist, Maddison, was phenomenal. She walked me through my heavy stuff. And Patrick, my therapist at PHP, knew just how far to push me in order to prepare me for going home. If you're needing somewhere that can give you a safe space for healing and growing, I highly recommend Pasadena Villa, Smokey Mountain Lodge. If you're ready to do the hard work, it will be so worth it. My time there gave me my life back. And I will cherish what I learned and the memories I made for a lifetime.
I came to Pasadena after experiencing a personal crisis. I didn’t want to go because I didn’t see myself as having a mental illness and needing to be treated. But after almost 2 years of counseling my spirit felt like I was at the bottom of a deep, deep hole. My kids researched and came across Pasadena Villa and we drove across Texas and Arkansas and Tennessee to get there. I was crushed and I felt bitter when my daughter dropped me off and drove away. I felt like I was held hostage there. But over the period of the next three weeks the other residents and the techs and the therapist and the cooks and the medical personnel all became so important to me. I got a terrible chest infection while I was there and the medical personnel just treated me with so much kindness and respect. The other residents were coming to my rescue as well with hot tea and seeing what they could do for me. It won’t all be sunshiny days, but being in a place with so much support was invaluable. Some days I would like to go back. I never thought I would say that. And just to be real, I think the only negative thing I experienced was after dinner and before bedtime there really wasn’t anything to do and so that made the evening pretty boring. With the exception of an occasional game night or movie night But I think if you know that going into it you could better prepare than I did. I would 100% recommend Pasadena Villa.
This place saved my life literally. It's an amazing facility. Gorgeous, in the mountains peaceful quiet safe, excellent excellent staff, food is amazing. Even has meal replacement options of pizza or grilled sandwich if u don't like what's on the menu. They special cater to vegans as well. Groups are very informative helpful. Groups are optional too which is really nice. No pressure it's all about YOUR treatment. Therapy twice a week. I was 2 days away from killing myself before I got treatment and after only 3 weeks I felt pretty decent and was mostly ready to face the real world. I wish my insurance would've let me stay longer. Made very good bonds everyone was really nice. I recommend this place to anyone suffering with mental illness and/or substance use. Get help! It CAN get better. Much love. Thank u so much Pasadena Villa!
I went into treatment absolutely terrified. I was fighting tooth and nail against a residential, even though I knew deep down that it was what I needed. This is the kind of place where you need to want to put in the work to really thrive here, but I think if you do, you get a lot out of it. I spent 7 weeks in residential here and it was truly the best decision I made. The therapists were amazing: I don't think I'd ever gotten so much out of a therapy session before compared to what I got from my sessions at The Lodge. And the therapists all bring something unique to the table for groups and all have their strengths. Also, I find the recreational component really beneficial. Sometimes, you need to do something that's not as emotionally intense and stimulates you in other ways, and I think that's often very overlooked. Getting to do stuff in the art room or play four square outside or anything like that was a nice change from the clinical groups and was great for when I knew I couldn't handle the heavy emotions at the time or just needed a change. It really helps to avoid the burnout long amounts of therapy can cause. They also usually have multiple groups ongoing at each time so you can pick what you want to do then. Also, I'm an incredibly picky eater, and culinary was SUPER helpful and worked with me to get things set up so there was something for me to eat every day that I would actually eat. All in all, I had a wonderful experience here. As someone who didn't know what to expect and feared the worst, I was pleasantly surprised. I didn't think I would miss residential, but I made some amazing friends there who will likely be in my life forever, and I got some pretty amazing care. I don't think I've ever felt as seen by a therapist as I did by Sara. There aren't enough words to capture how grateful I am for my time there. Hopefully, I used enough to kind of get the point across.
Earlier this year I was going through a very difficult time in my life and thankfully, I found this wonderful facility. I stayed at one of their PHP cabins for 30 days, which was super nice and comfortable with mountains and trees surrounding it. I had my own room with four other roommates. I am so grateful to everyone who helped me during this difficult time, including wonderful roommates/now friends, other super sweet residents, Tony our amazing life coach, Jennifer my awesome therapist, Lacy our Rec Therapist, Zoe our alumni coordinator and so many more wonderful people! You have to do the work to get positive results, but the staff is there to help and so are the residents. I really miss going to the animal/farm therapy and volunteering at the animal shelter, which were super rewarding!
I had a really good experience here. At first, I wanted to AMA, but my therapist was very kind and patient and once I got accumulated with being there, I was able to gain a lot of knowledge in how to get a better handle on my mental health. I loved not only my therapist, but the others that’s there as well. They have a wonderful variety of groups that are thought-provoking and transfer to real life situations. You don’t need to attend all the groups, but going to the ones that pertain to you goes a long way for your recovery process. The techs are very friendly and interactive, and are very attentive in helping out when they need to. The nurses are good in managing the medications of all the patients and in having us also be aware of the medicines we are about to take and to let them know if something’s off. They’re very time oriented, so they know who hasn’t taken their meds at the time they’re supposed to and will have people watch out for them to tell them to go to the nurse’s station for meds. Also, the cooks are absolutely amazing. The food there is very good and they make sure to give a very large variety of food. I was there for a month and I think I only had the same thing of something twice. Some of the food may seem strange, but I’m very glad to be able to be immersed into trying new foods. Overall, my stay helped me to prepare for going back out into the real world, providing me with tips and skills to manage my symptoms better than what I had been trying to do before I was there.
My daughter is dealing with some trauma and we sent her hear as a recommendation from a few people. Things started out OK here, but they are short staffed and she would go several days with out seen a therapist. The never really called and said anything to the family. My daughter was here for about 45 days and I think she actually got worse over this time. Did not work on any of the issues she was going through and the treatments that she did like they started limiting. Pasadena starting giving up on here and said that she head an eating disorder and they don't treat that. Then they moved her to a hospital that said she does not have an eating disorder. When she came back in they said that she needed to get treatment else wear. When I took my daughter out based on their comments... I took her to a place that might have been worse. She was there for only a couple of days. When I inquired back to Pasadena about coming back for a short time as my daughter wanted to. They would not take her back and said they did not want her. One of the issues she is struggling with is abandonment and this has really sent her off. The reason I give it 2 stars is for my daughter as she seems to like the place and some of the staff, but for it would be lower.
My daughter went here. Don't waste your time and money. They are overcrowded and let patients lay in bed a large part of the day. My daughter liked her therapist and we were told if she did PHP there after residential she would keep the same therapist which was a lie. My daughter is doing worse now than before she went. I am so disgusted with these people and their lies. All these people care about is getting money out of you. If you care for your loved one DON'T send them here. They do way more damage than good.
My time at Smoky Mountain Lodge, without exaggeration, saved my life. Before seeking treatment, I was in a near constant state of crisis to the point where I felt I was a danger to myself. My relationships were suffering, my ability to do my job was dwindling, and I was emotionally distraught. In a moment of crisis, I found myself with two choices: end the pain myself, or find a place where someone, something could help me. After a panicked conversation with my therapist and my family, we set out to find a treatment center. Shortly thereafter, we came across Pasadena Villa’s network of facilities, and found the Smoky Mountain Lodge just a few hours away from home. The admissions process was relatively easy, and the staff was immensely helpful. After a clinical assessment over the phone and some insurance talks, they let me know that there was a bed available, and that they could take me immediately. The process was simple enough that I could work through it amid my personal struggles. My family and friends were not surprised that I was seeking treatment, and each of them were excited for me to go Smoky Mountain Lodge. They all had the confidence that this was a place that could truly help me. They were right, and my time there proved it. As a resident of the of the program you find yourself in a strange, unfamiliar, and slightly intimidating position for the first few days. Adjusting to the new reality of treatment can be tough for anyone, but the Psych Techs and clinical staff do a wonderful job of explaining things, helping you settle in, and supporting your care journey. As soon as you walk in the door you will realize how safe of an environment you are in—you get surrounded by care immediately. Daily group therapy sessions, frequent personal therapy, and a mix of different recreational activities help you to pass the time and really process through your traumas and disfunctions. Things can feel slow at times, and at others it may feel like there is too much going on, but what stays consistent is that if you are there to do the work, you will make progress. I am eternally grateful for the time I was given to work on myself and the help I received in doing so. I am also grateful for the work my therapist did with me, which genuinely saved and changed my life. The Smoky Mountain Lodge helped me realize that I was not hopeless, that things can get better, and there is always help available if you can bring yourself to simply look for it. Being an alumni of Smoky Mountain Lodge means knowing that I did the best possible thing for myself in one of the worst seasons of my life. It means knowing I have the strength to push through and having a network of dedicated caregivers who are willing and ready to help. It also means having lifelong friends who understand what you are going through because they were there going through it with you. I cannot understate how glad I am that I decided to take this step for myself and my family. My relationships have improved, my ability to function at work has improved, and most importantly, my relationship with myself and my emotions has improved immensely. I feel stable, I feel safe, and I feel like I have the tools to keep handling whatever life throws my way.
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