This place needs a over haul. They have you on hold for over 30 minutes or more. The wait time is utterly ridiculous. They claim they stay booked.
HORRIBLE service! Hasn’t been the same since Carol left! The staff have bad attitudes and today I had an appt with Abigail at 10:40 and I arrived at 10:49 thinking there would be a 15 min grace period and she didn’t attend me because she was “booked” mind you there was no one in the parking lot and no one in the waiting room and I was just going for results! I literally wasted all my gas going there for no reason. Welch really needs to get on top of her staff because everyone that goes there that I talk too, is unhappy and unsatisfied. Now I understand why everyone kept telling me to go to the Lakeland office. I should have listened!
Only for Polk County Public Schools employees, and is free to all employees, substitute, part time, and full time. The clinic is always clean, and the staff are awesome. They have a lab on site. There is also another employee health clinic in Lakeland.
Appointment with massage therapist today. She was amazing. Very personable and knowledgeable. Worth the 40 minute drive.
The staff is awesome. The clinic has saved me a lot of money.
Wonderful clinic for employees with little if any costs at all. Thank you Polk county school Dept.
They set you up with appointment then when you arrive for appointment on time they make you sit for an hour or more until THEY get ready for you. Very sorry service!
Friendly staff. Lots of services offered. Saves Polk County teachers lots of money.
