Pen Boutique Montgomery Mall Store

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About

Pen Boutique is leading fine writing and leather accessories that is home to an immense, almost unimaginable array of writing instruments and accessories.

Description

We are authorized dealers for all the fine pens,fountain pens, writing accessories and leather executive gifts . All our products are genuine and all of them are the newest stock fresh from the companies.

Address: 7101 Democracy Blvd, Bethesda 20817

Phone: (301) 365-2136

Website

Email: moc.euqituobnep@ofni

Parking: Lot

State: MD

City: Bethesda

Street Number: 7101 Democracy Blvd

Zip Code: 20817

categories: collectibles store, office supplies, gift shop

Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews

I've bought two pens here and had very good experiences both times. With the exception of some of the most expensive pens they'll dip anything and let you try it.  I rated 4 stars since some of the employees aren't as interested as others. With something like pens it's important that the salesman cares about and is interested in the product. My recommendation is that if you go here, talk to Anthony. He's knowledgeable and passionate about the products.

Very poor customer service!I went with great hopes to this place to buy a gift for my Grandpa's for his 60th Birthday. Make no mistake, they have a unique collection of variety of ink, ball point, roller pens of antics czar brands.  The pen I bought and gifted stopped working in approximately 8 days after he started using it. This was embarrassing since it looked bad on my part. I understand this might happen when pens are kept for a long time. Plus the en remained in India since it was gift there. The pen was got back by my parents while visiting me a yr later. Pen boutique ppl found my credit card record and confirmed purchase.But when I let them know about things, all they did was search a couple of drawers for spare refills. Not even one of their refills worked when tried. Then they got new box from storage and made to pay for it.  Zero customer service!!! They get you into a spot and do nothing when they are made to realize it...I was very disappointed with Pen Boutique, I won't recommend it!

Competitive prices, great selection, and the woman I dealt with was positively pleasant, helpful, and friendly. Highly recommend!

Unfortunately, it's completely close now.

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