Percell Funeral Home

These comments are long overdue. I didnt realize the family hadn't posted anything until just now in reading other people's reviews. I want to say Mr. Percell, you done a great job with my mom and dad Mr. and Mrs. Harding when they passed. Mom in year 2008 and dad in 2009. I found you to be professional and attentive in tending to the needs of our parents. We greatly appreciate you for a job well done. Thank you for your service and God bless.

This star is only given because it has to be to write a review. With that being said. Danny Purcell should not be the director of anything. Anyone that rude and emotionless should not be allowed anywhere near a grieving family. A very close friend just lost her brother, her boys lost their uncle. Forever. A funeral is a time in which you get to say your goodbyes. Today I witnessed the worst thing anyone who has lost a loved one should have to endure. Seated in the 2nd row from the casket, we sat waiting for the funeral to begin when Purcell came up to us and told us we had to move because that row was already taken, that we needed to move. This woman and her 2 boys were told they couldn't sit there. If we didn't like it we could move to the back of the room. Who makes a freaking seating chart for a damn funeral? Who are you to tell people where they can and can not sit. Pall bearers I get, immediate family I understand, but those people respectfully had their seats. The deseased, may he rest in peace, sister and nephews had to get up leave their seats and walk to the back of the room and sit for the funeral. All the while it was going on Purcell starred at us. Almost with pleasure of what he had done. But left sitting on that 2nd row from the casket was 2 ladies. 2 ladies and we were made to leave that row. I hope that this business doesn't stay in business long because they have no respect for grieving families.

This is the most unprofessional funeral home I ever seen in my life. They will promise you everything is gonna be taken care of and then, you see your loved one looking like someone else. The make-up is terrible and sad. All the stuff in there is old and out dated. If I would have known, I would not have used there service. Every time I call no one is there that can answer my questions. I always have to wait two or three days before anyone can get back to me. My family members service was in April, it's July and I'm still trying to get all the paperwork straight from the mistakes they made. This place is the worst.

The only reason the one star is there is because you can’t give any less. The most unprofessional, disrespectful encounter I have ever had the displeasure of experiencing with a funeral home. The people who are supposed to be giving comforting words and making this very sad and emotional process a little bit easier. No sir no ma’am I am convinced that is not even in the code of contact for this “business.” In the process of getting the arrangements settled for my late grandmother not only was I disrespected but my grandmothers home and this family. I understand that sometimes people try to lighten the mood but Mr. Percell, even after told in a respectful manor that I the granddaughter was very emotional and am not one to joke with especially in this instance, continued to be smart “jokingly” and disrespectful in every aspect up until he walked out of the door. When my family asked that he apologize said “I ain’t apologizing for nothing “ and then sent one of his associates to offer a sorry one. It would take 4 pages to describe every line that was crossed. I do not recommend them to anyone, with reading the above one star reviews my heart hurt because no one should experience this type of foolishness under any circumstances.

Just finished a funeral service with Mr. Percell and his staff. I found them professional and hospitality was wonderful. They made the family I was serving respected and helped start the healing of losing a love one..

Mr. Percell was amazing on getting everything taken care of for my father he kept his word which i loved and made sure me and my family didnt have to worry i would definitely recommend this funeral home they staff was very friendly and Mr. Percell had an amazing attitude and was very friendly and made me feel at ease i would definitely give them more then 5 stars if i could thank you guys sooo much for everything!

long read but much needed i found the main man mr percell to be very nasty rude and down right mean ... my mother my only remaining family had passed away suddenly and things just kept going wrong i met with him along with my mothers partner well i fell to pieces once i herd the words cremation it wasn't my family's beliefs to be involved in such things but the insurgence company wouldn't cover my mothers passing and it was the only choice so we were told then when i said i needed air and lost it in the parking lot he then told my mothers partner that he could wave fee's and get things donated then while im still outside now in our truck crying Hysterically and really coming to terms with the fact my mother was gone he knocked on my door telling me to sign "cremation release forms" note what had been promised above i didn't know yet well crying still i said sir im sorry i cannot sign those papers he proceeded to Yell at me horribly telling me my mother would just lay there in the morgue then i was very cought off grad by this and tired to enplane before he then Yelled more and got even more rude and walked off smarting off my mothers partner came out stating he was waving fee's getting her berried and so forth and that i was out of line basically i said you have no idea what just happened and my friend even tried to back me up saying i was yelled at and disrespected and told her everything well then she walked off and he got into his car talking to someone.. i was told to talk to him again to say i was sorry or he may not help us lay my mother to rest i sent my friend and told them both i need to just have a moment would he please wait and speak to me he curses my friend calls me ignorant and said if she doesn't want to work with me i can work around her cursing as they sped off -------weeks go by without knowing the state could pay to at least cremate your loved one if there is no way of paying this is all things he knew and would not tell any of us also demanding money we didn't have refusing to help then the county coroner got involved they were very nice and told us about everything percell wouldnt also not knowing he was demanding money well Thanks to the hardin co Coroner they paid for my mothers cremation although not what we wanted but needed they also let us view her to say goodbye later however mr percell sent someone to have me sign those same papers as stated above.. who does work there mind you the tall man came to my home explained everything to me even said he was sorry for my loss and said if i couldn't pick up my mothers cremains they would arrange for her to be brought to me.... weeks go by with no word or returned phone calls he sent my mother off to be cremated and after calling what seems to have been over a dozen and a half times i was told she was ready i asked if they would still bring her ashes because the car wasn't mobile at the moment i was given the run around then today 11/17/16 after i called again he decides to tell me the person lied and they worked with the coroner and he would run them down to get her ashes to me and now i have to wait longer for my mothers ashes ................................so lets recap rude run around long wait period for my mothers ashes unclear to even to where the ashes are.. cursed at called names ignored withheld info about state being able to pay for help with my mother um lied to please do not put your family through this please seek someone and somewhere else to morn your loved one and have your loved one taken care of i am very hurt i have no idea how anyone has worked with this place or how it has stay'd open

Mr. Percell and his staff do excellent work.