Reviews
We literally just came in for some cat supplies for a new cat that unfortunately didn’t work out so we returned some items. I kept the tent and a bed for my current cat. I only got one employee’s names, which was Ethan, but they were all super nice and helpful. Here’s a picture of my current cat Dooku who is gonna really love his new tent. :
The teens/young adults that work here are actually pretty knowledgeable about pets! The coupons are a plus. Some things are a little expensive, so we go during sales or when there are big coupons on our rewards account.
Great store, normally well stocked with everything I'm looking for. Friendly staff
Very friendly folks and curbside pickup and home delivery has made my life much easier. Give them a try!
This is probably the worst Pet Supplies I have ever been to. It’s absolutely disgusting. Crickets all over the floors. There is dog hair absolutely everywhere. I cannot even wash my dog without becoming covered in someone else’s dog hair because they simply NEVER clean the bathing stations. It’s filthy. They do NOT put the correct shampoos in the right bottles. For example, oatmeal is actually hypo-allergenic, and vise versa. They just put whatever they have into whatever bottles and nothing is correctly labeled - allergy warning. This place is a joke. Had to pay 15$ to wash my dog, in someone else’s dog hair, with incorrectly labeled products. The manager and staff sit in the back on their phones and do NOT attend to customer needs. Manager brings her dog to work and has a nasty attitude when she actually has to ring customers up. The price to wash your dog went from 5$ to 15$. We used to love PSP, but now you’ve lost our business.
I shop here all the time! They have the most helpful, friendly staff!
Don't go anywhere else! Lots of sales and the customer service is above all others! Plus, they are a lot of fun which makes the sales and service even better. See Mandy, Tori, Sarah, Jessica or Jenna. Doesn't matter which one because they all are the BEST!!
I have been to Pet Supplies Plus in Avondale twice. Once I went in to pick up fresh food that they held for me. This last time I did curb side pick up. Both times I was treated very well. I was helped extremely quick on my first visit, and my wait for the curb side pick up was very short less than three minutes! Impressive! Currently with pet food shortages Pet Supplies Plus has been a life saver! Thank you for having the only dog food my dog will eat FreshPet!!
I was impressed by the knowledge of the team members about several different products that I inquired about purchasing. I was also pleased that the store was clean and well stocked. Lastly, the live animal cages were clean and the fish tanks were being maintained properly. Prices were fair and comparable to other Pet Supply stores so I will be going back for items as needed.
Nice. Clean. Very knowledgeable and friendly staff. There are several pet stores closer to me offering the same services but this location is worth the additional time and distance. +A service.
