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Pet Supplies Plus - Kalamazoo, MI

  1. Kalamazoo
  2. Portage Pet Store

Reviews, get directions and information for Pet Supplies Plus - Kalamazoo, MI

Pet Supplies Plus - Kalamazoo, MI

About

America's Favorite Neighborhood Pet Store. Featuring a large selection of Natural Food and treats and Made in the USA products.

Description

“Independently Owned & Operated”



"Our Store Team Leader Bob has been with our store since 2002. He strives to provide excellent neighbor service. In his spare time, he loves spending time with his three wonderful children. Our Assistant Team Leader Theo has been with our store for two years. She oversees our animal room and the care of all of our livestock. She strives to provide the best service to our neighbors and their pets. We would also like to welcome Aidan & Beau, our newest members to our leadership team. Beau has worked here since 2020. Aidan has been in the pet industry for 4 years and has worked here since 2021."
Address: 5161 Gull Rd, Kalamazoo 49048
Phone: (269) 342-5020
Email: moc.sulpseilppustep@ecivres
Parking: Lot
State: MI
City: Kalamazoo
Street Number: 5161 Gull Rd
Zip Code: 49048-4016
categories: pet supplies, pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
It's easy to find what you are looking for and staff is definitely willing to help if you need it. I appreciate the out of stock notes left rather than simply empty shelves. Everyone is nice, helpful with questions and getting your rewards program discounts!
EDIT: THIS IS SPECIFICALLY FOR THE GULL ROAD LOCATION. Don't go here and expect to find your Big reptiles food, they don't keep frozen in stock and always tell you they've sold out. They didn't sell out, they simply don't order them for restock. Youre better off hitting up a local breeder, even if you only have one snake. DISAPPOINTING doesn't even describe the experiences I've had. However, the service is always good and the employees are kind, so this is not an attack at them id give them 5 stars, and theyre the only reason i gave two, rather a friendly reminder that OUR REPTILES EAT TOO, AND PLEASE DON'T ADVERTISE YOU HAVE FOOD RESOURCES WHEN YOU NEVER DO. SINCERELY, A mama of BIG HUNGRY BOA.
I love this business. Both local locations are always clean and have awesome employees. I'm always asked it I need help shopping or carrying my order to the car. The prices are comparable to other local businesses. It's slightly higher, a few dollars than what we would pay online but the great customer service and buying local is worth it.
I normally am not crazy about "big box" pet supply stores. This place isn't like any of those thankfully. It doesn't have the feel of a big box place at all. It feels like a home town store with lots of room. The selection is excellent, at least for cats. I don't own any other animals but those sections in the store are quite large so they look to have a great selection also. The cat food selection, particularly the wet food selection, is extensive and has the selections my cat has decided are her favorite. Prices are pretty good too. They always have fun sales going on to help you when you want to try something new. The best thing of all is the staff though. I love the people that work here. They are always so friendly and seem to be having a fun time working there. I look forward to visits to my favorite pet place. One day, I'll have to take the cat too and see what she thinks.
The management and associates at this PSP are exceptional! They are helpful, informed and make you feel welcome and appreciated in their store.
Went here to get my dog North Face everything he needs to be the best doggy he can be but of course he's alway's on his worst behavior..lol they have a pet friendly store & great environment for pet lover's i got my 6 week old Siberian Husky something to chew on he is very mucch teething & bites everything. He loved his toy's alot & I recently changed his food too Redford & he loves it! He also got a foggy bed that he never sleeps in but uses as a pillow from time time. The staff here was very helpful & provided me with all the information I needed from food references to toy's & medicated topical spray for my North Faces itch & dry skin as well as answered every question I had in general! I am "The Superb Lifestyle" host & tour guide I approve this pet store & this message!
One of my favorite places to shop. Everyone is very nice, helpful. I had overloaded the cart and they took the full one up front and got me another. I can't lift much and someone always helps me get it in the car.
Salespeople were extremely helpful and even let me know if the waterer that I bought didn't work for whatever reason to just bring it back within 30 days for a refund and that it would then be donated.
Pet Supplies Plus is by far the best pet store I have found. I started going to them because I remember the first store in Redford from when I was growing up. It still has that small store feel to me although they certianly have everything I need. I love to use the curbside pick up too. I started using it during Covid, and now it is just convenient when I am in a hurry. I always get a thank you note attached to my order, handwritten and often including a dog treat or two. ALL the staff members have wonderful customer service training I assume because they are top notch. I don't see a lot of turnover which makes me assume that like what they do and who they work for . Keep up the good work!!
I never knew abut this store. Our daughter was in a bad accident and where taking care of her two kids. I needed a certain kind of food and no one in my area had it. I called pet supplies and Lordy , they have it. And all the staff were and are fantastic!!!!!! This will be the only place I will go for my family’s needs.
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