Reviews
I LOVE this Petco. Everyone that works at this store is pretty awesome. Ryan is the best fish guy around. There should be a thousand more Jenn's in the world to keep ships smooth sailing. And last but certainly not least, Arli. I hope I'm spelling her name right. She is seriously one of the most kind people I've ever met. I was a few dollars short on my purchase a couple weeks ago. Before I started panicking she asked if she could pay the rest, and didn't hesitate to pull out her OWN card and pay. I've tried to figure out what drink or snack she likes to attempt to repay her, but she refuses to let me. To some that might only be a couple bucks, but that meant so much more to me. There aren't many people like that anymore. Oh and I want to say that the dude that looks like Shaggy and the pretty brunette with the tattoos that's name starts with an 'A' are pretty dang fantastical too!
The store was fine but the customer service was absolutely awful. The girl at the checkout counter had zero effort to talk to us or anything. Tried to spark up a conversation with her and she all but ignored us and our dog.
Friendly, knowledgeable, and very helpful associates at the Shreveport location. I always feel at home when I enter the store and usually find everything to fit my needs.
I get all my pet food and supplies from the PetCo here in Shreveport. The store is always well stocked and they don’t rearrange everything, so I am able to know what I want - and find it promptly. I have friendly conversations with the staff - they’re like family and friends. All shopping - everywhere - should be like this!
I have used Pet Co off and on for years. Every time I go in have to resubmit my information for their so called rewards card. Today I went to pick up a few items and was asked if I wanted a bag. I looked at the cashier like what? She informed my boyfriend and I that it would be 10 cents per bag. We where told that Corporate made the change. Apparently a company worth 2.17 billion can’t provide bags to its customers as price of doing business.
I tried not to leave a negative review…but every time I look at my puppy’s hair I am not happy… I brought my 17-week-old Shih Tzu in for grooming on Aug 20. I told them I wanted to grow a top knot for him and showed them some reference photos. They said they got it. And they cut the hair I wanted to grow—the hair on the top and in between my puppy’s eyes. I stoped the groomer before she cut his top hair, but most hair I wanted to keep was gone. She didn’t apologize…just said it will grow back. Yes, my puppy has to wait at least few months to grow the hair back, tolerating the hair covering his eyes again. I am not gonna go back.
We took our dog there to be groomed. Groomer was friendly and knowledgeable. She did a great job on the task given.
There store is always nicely stocked with the items I need for my two cats. It’s always organized and the staff is very helpful and friendly. The animals they have there look well taken care of, the birds, reptiles, and rodents. I never really go over to the side with the fish so I can’t speak for that but their store is always clean
Clean, organized, deals on a few things and I could find deals elsewhere on some others. Not much of a selection with live animals, seems as though their focal point is dogs, cats and fish. I could still find a few items I needed, but not a variety.
The workers were very helpful as I was new to the store and wasn't sure where everything was.
