Petco

Very pleased with the grooming. Although prices begin at $53, it added up quite quickly with buffing and other things I forget because I didn’t receive a copy of the services after paying. Much More expensive than I was expecting, but what can you do after it’s done? I would like to be told ahead of time everything that might be added and the cost. However, because of the service and expertise of Donna, will probably go back.

Autum is an amazing groomer and does a great job making my pup look exactly as I prefer. She treats him as if he is her own. He even got a special blue Mohawk!

Employees are super helpful and quickly notice if they haven't talked to you yet and ask if they can answer any questions or help with anything. There's a good assortment of supplies for a wide range of pets. Things are almost always in stock too.

The fish tanks looked great and healthy. So much variety of saltwater fish at this Petco location compared to others. Under the weather fish or quarantine fish were separated and being treated as needed. I couldn’t believe what a large fish department there was here compared to Charleston WV Petco and the tanks were well taken care of.

My first time at this store was awesome! The young man that checked me out was very uplifting and polite! Love people with a great attitude and he was just that! Will be going there again! Thank you for your politeness and kindness! Makes a wonderful experience to shop at this store! Again thank you for everything! !

The reptiles are kept in really poor conditions; the leopard geckos are kept in sand substrate really the worst substrate for any young lizard, and there were so many of the lizards crammed in tiny spaces with only one small place to hide. Most of the live feeders are dead on the shelves. The employees give out incorrect information on how to keep the lizards, especially the leopard geckos. There were many fish dead in the tanks which the other fish were feeding on. Over half of the tanks were extremely dirty as well; looking as if they have not been cleaned in weeks. I contacted an employee and they appeared to have done nothing about it as I frequently return to this store for dog/cat food and the conditions have not changed.

Informative staff, great selection of salt water fish and anemones. Fresh water plants are amazing and the betta selection is simply outstanding. They do need to place pricing at each betta station as the large one had no pricing. But I eventually found it at another area. I wanted all thebetta, they were just gorgeous and lots of betta houses in stock as well. ,

I was recently at Petco getting fish supplies for my pond. The aquatic department was neat and the staff were extremely helpful. They gave me advice on adding extra filtration to keep the pond cleaner longer and things I can do to help keep my koi healthy. After leaving the aquatics section I headed to the register to check out. While I was standing in line a tall male employee was helping his female coworker get crickets. When he returned with the crickets the coworker asked him to help another guest with a tag. I heard him agree to happily help the customer who was elderly. The customer handed him the tag and as he was about to head over to the machine a very rude customer came up to him interrupting the other guest and coworker and very loudly stating “ did you hear what happened?” the male employee stated he had heard from his store manager and unfortunately could not discuss it with the guest and explained he would grab the other manager. The guest continued to pressure the male employee as he continued to state he was going to grab the other manager. The guest followed him around at this point almost yelling at the poor employee. At this point it was my turn to ring out at the register. I could see the rude guest standing by the window and heard her say “ well I will just get him fired then”. Another male employee came up to register and talked to the woman. I was disgusted at this point the woman was playing the victim saying she was ignored and the other employee was rude to her. The male employee that she was discussing the complaint to bent over backwards for this woman and she was completely in the wrong. I’m extremely disappointed in the way the rude guest was handled. As a small business owner I would have had the woman removed from the premises. Kudos to the male employee for taking the disrespect from that guest because I would not have. Overall the experience was positive, educational and pleasant. I do hope that male employee that was treated so poorly by the guest was treated fairly by his boss. As I was leaving I stopped and told him he was one of the few made for retail and he thanked me for the visit and continued helping the elderly woman with her tag.

Easy to find what I needed. Store was clean and laid out well. Freddy at the front check out line was awesome! Helped me check out, looked up my information and created an account and even saved me some money after explaining the different rewards and care programs. I will definitely be back!

I love petco. The grooming is wonderful. Love our groomer.