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The Home Depot

  1. Ranson
  2. Ranson Hardware Store
  3. Lee Hardware Store
  4. Ranson Store

Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Ranson Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Ranson, WV residents. Let us help with your project today!



"The Ranson Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Ranson, WV residents. Let us help with your project today!!"
Address: 230 Oak Lee Drive, Ranson, West Virginia 25438
Phone: (304) 728-6464
State: WV
City: Ranson
Street Number: 230 Oak Lee Drive
Zip Code: 25438
categories: garden center, appliances, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 08:00 - 20:00

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Reviews
I've been doing a lot of work recently around my house and home Depot has been my closest hardware store so I've spent a lot of time and money there in the last 4 months. And really wish I didn't have to. I was once waiting for 45 minutes just for them to bring a single cabinet up from the back room to the online pickup area. Another time my item was up front but buried behind 5 other large items so myself bad the associate had to navigate everything out to get to it. On a third occasion i waited patiently for an associate to help me get a nail gun which I assumed was up high with the other nailguns only to find out it was half the store away on a random display. Most recently I went looking for a toe kick for some cabinets. Website said they had 9 but the shelf was bare. Just all around I've rarely had a great experience at this store. Sometimes it's acceptable and I get what I want but just too many times of it being suboptimal.
I have had issues with this store over the years. I can never actually find what I come in for, and most of the people that work here don't seem to care much about customer service. Today, I came in for a lid to my trash can as a wind storm took the lid and it is nowhere to be found. Unfortunately the store does not allow for a customer to only purchase the lid. You have to purchase the whole trash can. Which is stupid as I only needed a lid. When I discussed this with the cashier, she argued the point with me and was standoffish. Which is a common issue I have with this store. I have no choice but to come here for my home needs as it is the closest Hardware store around. But really, they need to work on people skills and allow the clientele to actually purchase what they need and not force them into purchasing unnecessary items.
Went in today to pick up a Power Washer. They were way up high out in the Nursery section. I asked a floor clerk if he would get one down for me. He said not today, come back tomorrow. Went to Service Desk and got the same answer. I found the store manager and they proceeded to get one down for me. Thanks Store Management.....
called to inquire rent a drum sander for a big floor project----we were told the sander was all ready to go since we didn't want to drive in to collect to discover it was already rented ...when my husband showed up the next morning at opening, we called at closing he was told the sander was out of service/broken. Whoever he spoke to the previous evening was both incompetent and lazy---clearly didn't bother to *actually* check the equipment before telling us it was good to go. avoid the headache and take your money elsewhere
Ordered 2 orders for curbside pickup today, one order was sent to the lockers, meaning I had to go into the front doors of your store, FYI this is not curbside! 2nd order we pulled up to curbside and called the # and Ext listed and got told I will be out to get your order #, why the hell did we have to call then? Associate came out NO MASK!! WOW is all I can say, less than 50% of the customers entering the store had masks on. Why isn't a mask made mandatory for employees and customers? Bad bad bad. This is not our first problem with curbside pick up and HD, we ordered preprimed molding, not only was it not with our order, but we had to wait weeks for it to be shipped, but it was the worst quaility I have ever seen, every single piece had to be sanded several times to remove the paint seams! Always been a HD fan, not so much any more!
I don't like it. Lowe's is better all the way around. Self check only. No registers at all. Needed assistance twice. Lousy experience. Felt like I worked for them. No VA discount unless you registered online and sent dd214. Wow. Not happening. 120$ later I was on my way to do more work. Ha
Home Depot was awful as preusual. This is my least favorite home improvement store..and I am reminded every single time. Save yourself some time, money and frustration and go to Lowes.... Or if you can spare the mark up when u do want customer service and go to Ace Hardware.
Great store here in Ranson, WV. Friendly and knowledgeable staff to help you find items and be informative as well. The store is always clean and has real people at the registers and customer service desks.
I hate that they don't have a store around me. I always have to travel far to go. But honestly they are usually out of what I need and I have to order online anyway. The staff is so so.
Prefer this store over the comparable Lowe's in Martinsburg and will drive the extra few miles down route 9 bypass any day
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