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Petland Batavia

  1. Batavia
  2. Algonquin Pet Store
  3. Batavia Pet Store

Reviews, get directions and information for Petland Batavia

Petland Batavia

About

Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our customers who already have pets, we are dedicated to enhancing their knowledge and enjoyment of the human-animal bond.

Address: 401 N Randall Rd, Batavia (Illinois) 60510
Phone: (630) 761-1047
State: IL
City: Batavia
Street Number: 401 N Randall Rd
Zip Code: 60510
categories: pet groomer, pet store, pet supplies


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 11:00 - 18:00

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Reviews
TO NO FAULT OF THE STAFF who was very knowledgeable, kind, helpful, and hard working this place is not up to standards. Already selling puppies that are from mills is enough, but the dogs should not be in small, overstocked glass cages STANDING ON WIRE. This is a lazy way to try and keep the cages “cleaner” whereas it actually creates more of a smell and teaches the puppies poor potty habits from the start. Please take better care of these sweet babies
I am writing to express my deep disappointment and frustration with the recent experience I had with Petland when purchasing a puppy back in February. From the outset, we were excited to welcome a new addition to our family. However, our joy turned into distress when we brought the puppy home and discovered he was unwell. Despite adhering to all the stipulations outlined in the contract, our puppy’s health has not improved, and we find ourselves still grappling with this unfortunate situation. The “warranty” that accompanied the puppy appears to hold little value, as the promised reimbursements have been repeatedly delayed by the respective company. Consequently, we had no choice but to seek treatment from a more competent veterinary clinic to find answers and help for our beloved companion. Throughout this ordeal, attempts to seek assistance from Petland have yielded no response, leaving us feeling isolated and unsupported in dealing with our puppy’s health challenges. The negative stigma surrounding pet store purchases has become a stark reality for us, and we can’t help but wonder how many others have silently endured similar hardships after purchasing animals from Petland. At this point, I feel compelled to explore legal avenues to address this distressing situation. I believe it is essential to hold those responsible accountable for the pain and financial strain we have endured. Our intent is not only to seek justice for our own situation but also to raise awareness and prevent others from facing similar heartaches.
Paid over $700 For a chihuahua/pomeranian mix. I love animals, but this worthless dog must have been mentally impaired. Couldn't teach it anything. Ended up giving it away to family who still couldn't housebreak him. Still $#!+$ in their house - ‍ - Paid $90 to adopt a purebred American Eskimo from the Aurora Animal Shelter. He ended up being the best dog I ever owned.
This location is much nicer then the one in Naperville and the dogs didnt look sick here. Plenty of staff was there willing to help if we needed it. Lots of cute pups to look at, plus kitties, bunnies, hamsters, ferrets, and much more. Yalls large bird was definitely a hit with our son. He loved the fact he kept saying hello. All in all we will definitely be back to this location over the Naperville one which is much closer to us. Thank you!
Thank god they can’t sell puppies anymore. Bought a puppy from petland a year ago and we had to put our beautiful girl down at only 1.5 years old. She was so sick and could not be saved . We had issues with her health from the start. The vets ended up diagnosing her with a neurological condition they believed was transmitted from an infection from the mother at birth. DO NOT SUPPORT THIS PLACE. We have had NO help from petland in regards to our claim on our puppy. We spent thousands and petland could care less About this even though there is clear proof we were given a sick puppy. TERRIBLE COMPANY
This pet store needs to be closed down all the bird cages water was disgusting I was there at 12pm no way did the birds did this since they opened it has been like that since yesterday if not longer they don’t clean and give them fresh water in the morning one of the birds looked sick… and one conure was so scared of people like he’s abused and the workers 2 girls were just standing around talking laughing and petting a Guinea pig terrible treatment of their animals! The least you can do is give them fresh water this is house diseases spread among birds no wonder why someone else said their bird died 2 days after purchase
I love the pet options here and happy I could choose from 3 Corgies! I will definitely purchase my new puppy from here but still undecided. Staff very helpful, sweet, caring and professional. They answered many of my questions!
The puppy I looked at had balding patches all over his face and muzzle as well as scratch marks. He also had umbilical hernia. He was over 5 months old, and still sitting in those tiny cages for several months. When i pointed out my observations to my sales rep, she ran for her manager although i did not request fir one. The manager was a young lady, all as she was an employee of some expansive law firm, not a pet store. It looked like she had never touched a puppy. There was not a single dog hair on her. She immediately denied everything I was concerned about. She also said that umbilical hernia is a normal thing in many puppies. I could not believe what kind of BS was coming out of her mouth !! She had absolutely no compassion to that puppy. She would not even touch the puppy to take a close look at him. Her sole goal was to convince me that there is nothing wrong with the dog, and to make that sale. The store was not busy. I was the only customer there. Bunch of employees were casually socializing with each other, while they could attend these desperate dogs, locked in tiny cages for weeks and months waiting for someone to take them away. Alexandra B.
These people are con artists do not buy a dog here. the dog I bought has kidney problems they say it's hereditary and I cannot fix it I need to put down my 4 month old puppy.
There was no one in the store and my son wanted to see a dog and I was advised I need to make an appointment. The staff was very much not attentive, not helpful and just asked like they did not want to be in there. They are rude people and I wouldn't buy from here. EVER!
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