Reviews
It was great. Getting dog pedicure is never a preplaned event. Petsense has always accommodated me and makes things pretty and better for all. She's an aggressive rescue Malinois, yet has never acted on a lot of instances that could have been over-loving for a 1 1/2 grand daughter. AND thanks, Petsense, for those like myself who has always lived life in the sun... without sunscreen, thus super frail skin.
Took my daughter’s dog Penny for grooming and wasn’t sure if they will meet my expectations. I found the place to be clean and the staff were very friendly. Makayla followed my instructions and did a good job grooming Penny. The appointment was at 12:30 p.m. and they took her in within 10 minutes and was done by 3:30 p.m. I sent a picture of Penny’s new look to my daughter and she liked it, especially the cute little bows on her. They also charge reasonably and accept tips only in cash. Will take Penny again when she needs to be groomed.
Helpful employee! Stopped in when I needed something to calm my crated cat as I traveled through the Durham area. Purchased a calming collar for her that did help with constant meowing! They were out of the chewable treat type however.
I would not recommend this place for grooming I took my dog and he was there for several hours from 1-4 when I went back to check in after running errands in hopes that she was almost done because he had already been there for 3 hours she was still not finished grooming him he's a medium sized dog so it should not have taken that long to cut/shave but when I arrived I saw she was standing there talking while my dog was on the table but she wasn't grooming him until she saw I was there to get him. I believe she then rushed to finish him up because he was shaved/cut so uneven in several places not at all cut like I had asked for so i definitely feel like I wasted $80 because now I have to take him somewhere else to be groomed AGAIN properly so yeah i was not at all pleased with the grooming services here. Would not recommend grooming but the rest of the store was great and staff were friendly!!
Every time I've gone there the workers are always lovely. I enjoy going there to get my dogs special treats and browse the dog toys. I have not tried their grooming services so I can't speak to that but overall I love the store itself.
Highly recommend this place. Good atmosphere,helpful workers & theyv got things you can’t find other places Fair priced. Lil Georgi loves coming here as well.
I was out of cat food and this was the closest store. My first time in here and all was fine until I walked to check out and saw the terrible conditions they has for reptiles. I could not believe a store like this could even sell them. Bearded dragons were housed together and had nothing but paper towel and a hammock. No true basking spot, no water!! No hides! Same goes for the leopard gecko! Nothing for this poor guy! They also had a tortoise in an even smaller tank! So upsetting, I really hope management sees this and can do some research on proper care for animals.
Angie who apparently is the store manager was a super rude to her cashier who made a mistake and told me "to mind my business" when I told her that that's not how you should talk to an employee and be respected. I will not be returning to this store.
Very friendly and helpful staff. My poor fur baby has severe allergies and I couldn't find his usual but the staff helped me in locating a great alternative.
Just moved to the area and needed a new cat tree/ scratcher for my kitty. Went to the big box animal place I'm familiar with and NO luck. Found this Gem of a store and they had exactly what I wanted. Stores stock was good, staff wasnt overly friendly but that's OK as I knew my needs. The cashier was friendly and chatted more when ringing me up which was nice. I would definitely return and this might become my GO to pet store
