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Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Columbia PetSmart today!



"PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!"
Address: 229 N Stadium Blvd, Columbia (Missouri) 65203
Phone: (573) 447-0145
State: MO
City: Columbia
Street Number: 229 N Stadium Blvd
Zip Code: 65203
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 09:00 - 19:00

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Reviews
The staff are always so friendly and helpful. Their grooming place is especially wonderful, they always do a great job and give cute finishing touches like a bandana. The store has a good selection of things for all types of pets. Sadly, nothing for unicorns or dragons, but otherwise this place has everything you would need.
Always a pleasure to shop here. I have bearded dragons, a guinea pig & 2 dogs & the people who work here definitely know what they're doing. I enjoy chatting with the gentleman who has helped me with information with my beardies & the vet tech I spoke with about my little piggie. They're always stocked with crickets & everything else I need. I love that I can stop by after work.
The Associates and Managers at the Columbia, MD store were extremely friendly, helpful and knowledgeable. They made my shopping and cat adoption process a great experience today and I will definitely be returning to this location for my pet needs and highly recommend this location.
Very friendly staff, they did my dog’s grooming much quicker than expected which was nice. Unfortunately he had a couple spots they missed and I didn’t realize it until I got home but perhaps that is more my fault than theirs. I tried to pay with a debit card to get cash back for tipping and they didn’t realize you can’t do that if you “tap” to pay so then they had to cancel and redo the transaction separately. Overall very good service though.
5 stars for the grooming salon only. Upon entering the friendly greeting given was EXCELLENT customer service. Groomer - JULIA B. did a FANTASTIC job grooming my dog. When I picked him up she took the time to explain EVERYTHING she did that required extra attention to in addition to writing it down on the doggy report card from his nails, teeth ears, coat etc. Her caring manner was beyond what I expected yet verymuch appreciated. This was my first time driving all the way to the Columbia MD location 15 miles and it was well worth it. Will NEVER go back to the Arundel Mills location. When you walk in they look at you like they are disgusted and don't want to be at work let alone groom your dog. The lack of customer service skills is disappointing. And they have never explained to me what they did to my dog. Now I'm guessing nothing which is why he always seemed not that well groomed when I picked him up.
Expect to stand in line for long durations of time. One register open with 10 customers patiently waiting, and everyone starts to regret shopping here. Honestly I've gotten much better customer service at Walmart. Also, one of their staff members looked me in the eyes and lied to me saying they weren't selling any animals that day, when I watched someone else purchase one. She is a heavyset short woman with glasses. I didn't catch her name, but she was quite rude.
I love this place we mainly go here for the pets hotel. They know our dog Jell-oh by her howl. They are caring and attentive to the pets that come in. They have a good selection of items for your pet, and a grooming center.
Never in my life have I had to deal with what I just dealt with my dog got her rabies shot in march 2022 she dont go back till march 2023 it’s January 2023 the refused to take my dog saying she wasn’t updated on shots HOW THEY DONT EXPIRE TILL MARCH 2023! Make it make since!
Clean, well stocked, organized, can find most things I'm looking for for my cat. They have a veterinarian onsite so I can pick up my pet's special food.
Former PetSmart Store Director of Store 307 in Central Orlando, FL here… My husband, our 150-lbs Great Dane: Noble, our two cats: Grace & Franky yes, like the Netflix show!, and I are frequent fliers of this location. We have always had extremely pleasant experiences, and continue to return. Today, the store did not have a product in stock that I was looking for. The male associate toward the rear of the store was nice enough to triple check back-stock, as well as other locations via the inventory system to locate the product. He advised Laurel had two in stock, and that he’d call over to verify. Of course, Laurel denied having stock. I decided to drive to Laurel to verify for myself. Low and behold, 2 bags of the veterinary diet I was looking for! Made my nearly $300 purchase, and let the manager know who answered the phone call from Columbia and told falsities that he needed to do better. From all of us, to you Team Columbia—thank you!
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