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PetSmart

  1. Culver City
  2. Jefferson City Store
  3. Culver City Pet Store

Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Culver City PetSmart today!



"PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption."
Address: 10900 Jefferson Blvd, Culver City 90230
Phone: (310) 390-5120
State: CA
City: Culver City
Street Number: 10900 Jefferson Blvd
Zip Code: 90230
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 20:00

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Reviews
These corporations do not care about animals! As I pulled up to the pavilions parking lot which is right next to this petsmart I found a kitten in my cars hood. To make the story short this poor baby was running around the parking lot going inside 20+ cars for over an hour until I finally caught it. Immediately I remembered how petsmart is right next to me so I ran in there with the scared kitten trying to claw its way out. I was asking if they could just give me a paper box or just anything I could put the kitten in so I could drive with it. I explained my whole situation and they said I would have to pay $11 for a CARDBOARD BOX. The managers straight up did not care they didn’t even want to give me a cardboard box from their packages that they’re going to throw out anyways. Desperate and tired from running around for a whole hour to catch this kitten I just gave in and paid $11 for this cardboard box. Where’s the empathy?? An animal store but when it comes to saving an animals life and just putting it in a safe carrier the money is more important. So embarrassing for this corporation and their staff. I wasn’t even asking for a kennel, literally any box just so I could drive 10 mins to my house. Do better.
I brought my little son to the store to get fishes. Ervin was so nice and very helpful. He advised and helped me get everything necessary to start our new fishtank. He gave me useful information regarding the fishes. I would definitely come back again. Thank you very much! :
Absolutely the worst for grooming. Last minute cancellations with no appointments available for over a week, groomers showing up to work extremely late literally walking into the building 30 minutes late, rushed and incomplete services, lying about availability. I swore by petsmart in my old town, so I this is incredibly disappointing.
Super great for everything needed when it comes to furry friends, less items in stock when it came to looking for fish tank supplies. Either way good customer service and a clean store.
For pick up otders this place is terrible. The staff is unbelievably rude!!!! You call and call no answer. Once you go inside there is always some kind of excuse and rudeness to go along with it. It's a shame because I really liked this location but I will start taking my business elsewhere even if I have to pay more. Even the managers or assistant that this location has are in need of some real customer service training. What ever happened to good old customer service, we have really gone down the tube with this!!!
Horribly experience with Patty the pet adoption manager. PetSmart really needs to rethink who they work with. Signed papers to adopt a cute kitty. She's supposed to come do a home inspection, ok cool. She cancels on me twice last minute, very hard to schedule to get the home inspection done. When she finally gets here, she doesn't approve of the kitty litter box the same one they sell at pet smart btw!, and doesn't approve of the food I have for the kitty yet she didn't make this a requirement before coming - and it's food that once again is sold at pet smart for kitties She then tells me that I'm not fit to have a kitty.. yet there was no other information, no requirements ahead of time. I have a clean space, kitty litter, food, water, and toys ready. I have another happy cat already that I've never had problems raising.
Bought my friends Dog in for a SPA Groom treatment!! I explained when I came in that she was a little STRESSED given her family had to leave her for a trip to India and she was really missing them!! The young lady that checked me in though cordial wasn't very friendly!! Let me be clear she wasn't rude but didn't foster my confidence that any instructions I was giving was received. When I came to pick her up I was extremely disappointed, she didn't look finished, fresh, and like she just had a $79 grooming!! I used to bring my Doggie here all the time before she passed away last October and was always HAPPY and she Smelled GREAT for a least a few days after! Sorry she didn't look FRESH, FLUFFY or Finished!! She had been CUT slightly shorter than I wanted but no worries it's hair it'll grow back!! She had stray hairs on her legs and belly where it looked to me as if she had been Clipper cut only and no touch up with scissors at the end!! As well she didn't SMELL like she should after a $79 dollar SPA groom. When I went to pay I asked to speak to a Manager and the assistant who helped me at 1st did nothing...it wasn't until I insisted that he called the Str. Manager and took $15 00 off!! Then my STORY takes a pleasant turn when I go back and ask for the PET SALON Manager which was an AMAZING & PROFESSIONAL young man ANDRE, he listened to my concerns and asked me if I'd like her RE-DONE, "YES Thank you!! That's GREAT CUSTOMER SERVICE and what a MANAGER is supposed to do when things don't go well!! He was the NICEST and so ATTENTIVE, I TRULY can't say ENOUGH GREAT THINGS about my experience!! He personally re-groomed her and she Looks AMAZING!! THANK you Andre, we will definitely be back NOW, wasn't sure before you!! Petsmart you've got a STORE MANAGER CANIDATE in this young man don't sleep on him!! Promote him today!
I'm into aquatics and I went into the fish department and none of the pumps were working and all the fish were suffocating they were half eating fish and some of the aquariums very sad depressing a store that's supposed to care for fish and pets I asked the guy in The fish department why isn't the pumps working he said because they're old I think that's disheartening and sick come on PetSmart get it together if you're going to sell fish sell them in good health and good condition
Awesome store! Found everything I needed easily. Checkout was fast
Large selection of products. They always have what I need. Friendly staff as well.
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