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Reviews, get directions and information for Pine Acres Lodge HOA

Pine Acres Lodge HOA

About

Vacation Rentals & Shared Ownership

Description

The Pine Acres Lodge is perfect for a romantic getaway or just a casual visit for you and your family. From an overnight stay to a week long visit we offer accommodations for 2 to 6 persons in a variety of unit types and styles.

Located within walking distance of the beach and golfing you can do what your heart desires. From hiking, biking, beach walking, dining and shopping to just reading and relaxing there are endless possibilities! We also offer free wireless Internet access and DVD players in all our rooms.

The area offers many wonderful restaurants or if you prefer, you can cook something for yourself in our fully-equipped kitchens. Come back and relax in our outdoor hot tub and later come into the office and browse our movie rental selections.

Mission

To provide you with warm and inviting accomodations and introduce you to the wonder that is the California Monterey Bay. Memories never fade when you stay with the locals that know it best.

Products

We offer both public vacation rentals and shared ownership opportunities on a variety of unit types along the scenic California coastline. From a cozy 2-person Studio to a roomy Villa, we have a unit type and price for every budget. We also offer unused time to the public for nightly rentals or week long vacations. You choose! Call us today for more details and we will be happy to share more.

Address: 1150 Jewell Ave, Pacific Grove 93950
Phone: (831) 372-6651
Email: moc.egdolsercaenip@ofni
State: CA
City: Pacific Grove
Street Number: 1150 Jewell Ave
Zip Code: 93950
categories: hotel, vacation home rental



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Reviews
A little dated but otherwise very clean, quiet and comfortable. I would stay again. Safety: Felt very safe.
Completely RUDE employee who answered the phone and was completely incapable of answering very basic questions regarding room availability, check-in times, and basic amenities. This female employee literally told me “You should find someplace else to stay”, then hung up on me. Nice! I wonder if her boss knows she treats potential guests like this?? And yes, we’ll happily find a spot where they only hire intelligent employees, thank you.
We stayed at this same place forty years ago on our honeymoon and it was a quaint cute place. Now it has been redone and it is very lovely. The kitchen is great to have even if you don't fix meals. We had plenty of room for four people. It was wonderful to stay in a place that feels like home.
Nice place, roomy, quiet, great Pacific Grove location! Fantastic hot tub that merits special mention, runs sweet, at a great temperature. Extra clean and accommodating restroom, sun bathing deck, and peaceful setting. The tree's indigenous to the area, are fragrant, and add enormously to this property's atmosphere. Easy walk, albeit a little hilly, to many shops and restaurants, that shouldn't be taken for granted. Pacific Grove and Monterey are truly walking towns that are an American treasure and not to be overlooked.
This is a nice place very near downtown Pacific Grove and coastal areas. Also aquarium is only about 10 min away. It is very clean and well kept up. The room was just a little too small for our special needs daughter and her wheelchair. We did kind of expect that but didn't expect it so small. If not for her special needs this place would have been a perfect cozy little stay.
Quaint and comfortable! Lovely complex with just a few units. Quiet but well-appointed. Nice large hot tub and a very nice, fully-equipped BBQ. Fast, reliable Wi-Fi in case you have to work while you're here. Cable HD TV and faux fireplace. Our efficiency unit has a Murphy bed but it's quite comfortable and it's a full king. Lots of drawers and cupboards to unload into. Kitchen is small but well equipped and there's a nice sized dining table that seats four. We'll definitely stay here again!
We're in a cottage and it's just so very comfy and cozy with all the amenities one would need. Loving the scenery that surrounds us, as well as the scenic drives we've been taking. So much to see, do and enjoy, everywhere. Definitely would stay here again!! [Unit2-Size: 1 bdm, 1 murphy/wall bed, plus full kitchen and bath]
Been going for years, but after a recent experience I don't trust the management of the property to properly address sincere concerns and risks to guests. On our visit in November, we discovered a nest of bed bugs on the underside of the mattress pad the last night we were there. After researching what I could about what to do that night, I got to work taking every precaution suggested; disposing of luggage, packing things into large garbage bags, etc. . . . Then I notified resort staff & supplied them with a trapped bug inside a water bottle that I had caught that morning, photos of the bugs on the mattress pad and of some of the bites, as well as any details that I hoped would be helpful. Research had indicated it had to be treated by a professional pest control company or it would quickly get out of hand at a resort. I then asked for a call from the pest control company that the property staff had indicated was coming, so that I could ask for any additional advice, to prevent the bed bugs from coming into my home upon arrival. Staff assured me upon checking out that a company had already been called, so I expected a phone call soon. Additionally I had noticed that they had cleaning crews in the room as soon as we left, which I found odd, but dismissed it at the time, assuming they knew how to handle it. The only contact I received wasn't until late the next evening, it was an email from them, which read: "We have had the room thoroughly inspected and there were no bed bugs found. The Pest control company did look at your pictures and said that it is a definite possibility that those were bedbugs in the picture. We did notice that the blanket or surface that the bugs were on in the picture was not any type of blanket we have here at the Lodge. The Pest control company did say that it was possible that the bedbugs were brought in on your stuff and that it was important that you check your own house and that we keep an eye out for any new infestation that was brought in." After that response, I became concerned that they were not only covering up the infestation, but lying about the handling of it. I was suspected that another guest may have been checked into that room, so I requested the name of the company who had inspected the room. After a week of dodgy emails I finally got the manager Debra to admit that they never had a pest control company come and inspect the room. I did notify the Health Department, and the HOA of the situation at that point. Several weeks later, I did receive an email from the property management company of Pine Acres indicating that the room was treated by a pest control company 7 days after we checked out. Which caused me to suspect that they had in fact allowed more guests to check into the unit and be exposed to the infestation. Knowing the room had now been treated, I did return for another trip a few months later admittedly with some anxiety about the situation. I was grateful to not find any bed bugs in the unit we were in. I love this quaint resort but can't change my review until Debra is no longer a representative of the property. I attempted to clear the air by writing a note and apologizing if there had been any misunderstanding, but before I could even talk she was so abrupt, abrasive, & rude that I realized I had been correct in my interpretation of her emails. She had intentionally deceived me and dodged questions in order to mislead. In our brief conversation she was clear that she stood by everything she did to handle the situation, and when I inquired as to if someone else had been checked into the unit the week following our exposure to the infestation she not only refused to answer, but told me to leave her office. In summary, I sincerely tried to help take care of a situation that had greatly affected my family. I have serious concerns about how it was handled. The way I was treated was incredibly shocking. I don't understand how someone with such a clear lack of respect for guests can remain in this position.
Beautiful place, clean, friendly, and quiet. Nice and discreet, 2 short blocks from the "17th hole" of Pebble Beach golf course. Also 3-4 blocks from the old light house. Between witch is the Monarch butterflies grove. Location location location !
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