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Reviews, get directions and information for Pine Grove Veterinary Hospital

Pine Grove Veterinary Hospital

Description

At Pine Grove Veterinary Hospital in Orillia, Ontario, we are dedicated animal advocates. Accredited by the American Animal Hospital Association (AAHA), we offer the latest in technology and techniques that will keep your beloved pet frisky for life.



"Our compassionate veterinarians and team are committed to the care your pet deserves to achieve optimal quality of life.We strive to exceed our client's expectations as a Fear Free facility accredited by the American Animal Hospital Association. We maintain a high standard of veterinary excellence.Our welcoming, friendly team looks forward to greeting current and new clients every day with care and compassion.We have been overwhelmed with requests to take on new clients. In an effort to ensure we can service our patients effectively we must review each potential new client before we take them on as a client. Please use the link below to start the application process."
Address: 4351 Burnside Line, Severn, Ontario L3V 0W1
Phone: 705-325-2279
Email: ac.latipsohyraniretevevorgenip@ecivrestneilc
Parking: Lot
State: ON
City: Severn
Street Number: 4351 Burnside Line
Zip Code: L3V 0W1
categories: community, veterinarian


Opening Hours

Monday: 08:00 - 19:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 19:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00


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Reviews
As a first time dog owner pine grove has been a phenomenal veterinarian. All of the staff have always been so caring and take great care of my dog. Even when I get anxious or worried about things going on with my dog the whole team is patient and explains all my options. I would never trust my dogs care with any other team. Every time we are in they are so excited to see him and he cries whenever we drive by because he loves everyone so much.
The staff made sure that my anxious dog was as comfortable as possible. They listened to all my concerns to try to assess the best possible treatment for him! They were very gentle and caring.
Was always very satisfied with the care our cat received but have a very unpleasant experience in regards to customer service reaently. Booked an appointment 2 days ago, vets requested I give the cat something to calm her down prior to visit. Asked for a refill but made it clear that I had enough left to give her for this visit. Go to bring her morning of appointment and get a text from them saying they have cancelled the visit because I didn't pick up the pills prior to the visit even tho I told them I had enough for this visit. I took a day off work to accommodate the trip to the vet and they cancelled it a hour before the appointment with no effort to make amends.
Staff and Dr are very polite and happy . The reason for the three-star review is because of the substantial difference in price points compared to other vets in town for for the exact same services. Unfortunately this will be our last visit there and my wife and I agreed we're going to try another Vet Clinic.
DR. ALLIN AND STAFF HAVE BEEN A WONDERFUL, LOVING SUPPORT TEAM DURING THE 8 YEARS THEY ASSISTED ME IN RAISING A RESCUED TEACUP POODLE NAMED MISS BELLA-BOOH...SADLY SHE PASSED AWAY LAST JANUARY YET THE STAFF MADE ME FEEL AT PEACE WITH HAVING CHOOSEN A RESCUE DOG WHO REQUIRED A GREAT DEAL OF THERE PERSONAL CARE...PINEGROVE STAFF QUICKLY BECAME FAMILY TO ME AND SHARED MY LOSS....THIS PASS SATURDAY I WAS BLESSED WITH THE LOVE OF A NEW PUPPY, A TEACUP MULTI-POOH NAMED BUTTERBALL ....ONCE AGAIN I AM RE-CONNECTED WITH ALL THE BLESSINGS PINEGROVE, DR. ALLIN AND STAFF HAVE TO OFFER!!!! BUTTERBALL'S FIRST VISIT WAS A "HAPPY VISIT" AS SHE QUICKLY STOLE HEARTS ....I FEEL AT EASE AND TOTALLY CONFIDENT THAT DR. ALLIN AND HER WONDERFUL STAFF WILL BE THERE FOR MYSELF AND BUTTERBALL AS SHE BEGINS HER NEW LIFE HERE IN ORILLIA.... THANKING THE STAFF IN ADVANCE FOR THERE UNCONDITIONAL LOVE , KINDNESS AND SUPPORT!!!! LOU HEIMBECKER
Friendly and great service. Explained all procedures and were very thorough. 2 happy
All of the staff were fantastic with my 2 golden retrievers. They assisted me while each one of my guys were being examined by the veterinarian. The facility is clean, easy to get to close to the hwy and is AAHA accredited. I had an overall great experience!
Most staff was terrifically supportive. The vet tech was very upsetting, making jokes and causing doubts about our decision to have our sweet fur baby put down after 19.5 terrific years
The care my pup has recieved has been incredible. Very personable and knowledgeable clinic :.
A great visit today for BIscuits 15 month old Golden Doodle check up and vaccines. The Staff are very friendly and really care about both of our pets.
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