Planned Parenthood - Waterbury Health Center

Excellent bedside manner. The ladies working there are all very kind, friendly, and seem to genuinely care. Shoutout to Vanessa and Alejandra for both making me feel comfortable throughout the entire exam. Keep up the great work!

Is planned parenthood closed? THREE DAYS CALLING THEM. No answer! Ridiculous! If you guys are not committed to the health of your patients then drop them. So they can get their health needs met some where else!!! THREE DAYS CALLING!

very nice staff everyone there is very informed & nice from the clinician to the new staff i've noticed.

The entire staff is extremely kind and caring. I had a 1:20pm appointment and it took an hour to be seen. Because this PP location is in Waterbury, they're a little busier with a longer wait time. It's a clinic, that's expected. But if you try to take care of more than 1 problem during an appointment, they're going to make you go back for a separate appointment.

I've been going here for years since I just need the yearly poke and prod for my birth control prescription. I've had some receptionists that are actually nice but the majority are rude. I had different doctors almost every time too. They also kept telling me they're worried im so overweight for my height. Seriously. I'm at work all day and exercise but that's not good enough. This past time they rescheduled me 2 times after I showed up each time. Then they got confused the second time after I had to call the next day to ask for an extension on my pills since my appt. was after my prescription expired. The lady who was extremely rude kept asking why they scheduled my appt. so late. I had to keep saying I work late. I WORK LATE! I don't get out until 5! It was a long 5 minute call. Guess I need to find an actual doctor to go to. This is ridiculous.

Good kind staff and really appreciate the help with my birth control

I went with my cousin to take an abortion pill . And the Doctor Ms. Vazquez was terrible . She was so rude that my cousin didnt concider another option . We grew up in a tight and strict household there was no other option for her . This "Doctor" was so disgusting and sarcastic. My cousin felt ashamed of her decision, like the doctor herself was apart of the protesters outside . If you dont like what you do dont work there. Its called Planned Parenthood for a reason . She had no plan ! Don't go to the waterbury one unless you want to be judged for what you choose . Terrible place !!

When your appointment is at 1:20pm and you don't end up leaving the building until 4pm!!! Waited for hours!!! I will never come back here again. Extremely frustrated with my office visit.

I was very well attended. The staff are very polite and kind. They were very welcoming. I highly recommend this place.

Never keeps their appointments. I would've liked to continue to support PP financially but I just can't deal with this anymore.