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PODS

  1. Carrollton
  2. Carrollton Storage

Reviews, get directions and information for PODS

PODS
"PODS Moving & Storage offers flexible options for local and long-distance moves, relocations, storage, and more in Carrollton, TX and the surrounding areas. As an industry leader since 1998, PODS has nearly 25 years of experience helping customers with their unique moving and storage needs."
Address: 2200 Luna Rd, Carrollton 75006
Phone: (877) 770-7637
State: TX
City: Carrollton
Street Number: 2200 Luna Rd
Zip Code: 75006
categories: moving & storage service


Opening Hours

Monday: 07:00 - 21:00
Tuesday: 07:00 - 21:00
Wednesday: 07:00 - 21:00
Thursday: 07:00 - 21:00
Friday: 07:00 - 21:00
Saturday: 07:00 - 21:00
Sunday: 08:00 - 17:00


related searches: Pods carrollton cost, Pod storage, PODS for moving, U-Haul PODS, U-Pack PODS, PODS moving and storage, Home Depot pod rental, PODS customer service
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Reviews
I am STILL waiting for my refund for the damaged POD they brought to our house - right before a heavy rain revealed the crack in the ceiling where apparently the driver clipped an oak tree on the way to our house. Thankfully, we had not moved anything into it yet. But I had to reschedule the movers at a higher rate because they had to work on Labor Day, the day before our demolition for remodeling. PODS never refunded any money, they charged for “Same Day Rush Delivery” and THAT never happened and they charged me to remove the damaged one! They came the next day to retrieve the broken POD and delivered the replacement. After 7 different phone conversations with several different people I STILL have no refund! But they charged me for rent and for the replacement. I sent pages of documentation and photographs to the “Settlememts” division. Again, NO RESPONSE! I tried working through our credit card company’s dispute process, but to no avail. This company has NO integrity and they do NOT care about their customers!!
Very poor customer service. I schedule a pod for moving in the Dallas area and faced a very poor communicating customer service people. They gave me the run around , they told me one time and they never kept their end of the deal. I would call and was kept waiting for more than an hour. The times I was able to talk to their people I was told different. They at times were rude and I asked to speak to their supervisor but as well he never answered. By the way His name is David. Made my moving experience the worst. Please if you consider using them think twice. I wouldn’t never recommend them and will never use them again.
Stuff damaged. Crushed. Water damage, even. PODS as a company offers no help when you need it. Could no get into my POD when it arrived, due to the door being so badly damaged. It took them 5 days to even contact me back I called repeatedly. By then I had gotten it open. My stuff had been so jostled during transit that my carefully wrapped tvs had been shattered, my roll-top desk had been crushed! It was not a flimsy desk, either. Someone had to really try to bang that thing up. Later on, the cherry on top if the cake, I discover that the pod was letting water in when it rained, destroying several of my deceased Father’s books and papers. 10,000 dollars and 4 years later, because of PODS, I have little left of my belongings that I originally left with them when I moved cross country. Do yourself a favor. Move your own belongings. So they stay safe. Because PODS doesn’t care.
The ability to contact a PODS representative by phone was impossible. And after a callback, the rep was not court eous or helpful. I will choose another container service if and when I need to do this again. Apparently, you have too much business and not enough customer support. Frustrating!!
I was overcharged and I still have not received my money back all I get are reference numbers and void numbers but no money pause has already admitted that they overcharged me a week ago but for some reason they can't seem to push the button to put my money back into my account
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