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Pollo Campero

  1. Herndon
  2. Herndon Restaurant

Reviews, get directions and information for Pollo Campero

Pollo Campero

About

Flavorful chicken spot known for its fried and grilled chicken, boneless wings, and variety of sides. Offers a menu of traditional and unique sharable options for quick lunches, takeout dinners, and family meals.

Description

Pollo Campero Herndon Serving flavorful chicken since 1971



"Flavorful chicken spot known for its fried and grilled chicken, boneless wings, and variety of sides. Offers a menu of traditional and unique sharable options for quick lunches, takeout dinners, and family meals."
Address: 496 Elden St, Herndon 20170
Phone: (703) 904-7500
State: VA
City: Herndon
Street Number: 496 Elden St
Zip Code: 20170
categories: fast food restaurant, chicken joint


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 10:00 - 21:00


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Reviews
Huge portions! It worked out to two meals for me. Great customer service. Everyone is so nice and accommodating. The food is fresh and flavorful. I recommend the plantains and dark meat. Dietary restrictions: Gluten free
Since we moved I do not visit Pollo Campero as much as I once did. The chicken is outstanding. I made the trip for our Easter Brunch. We served chicken and waffles. While I made waffles from scratch, the chicken here is perfection. It made everyone smile and even the vegetarians in the crowd were envious. It’s back in our rotation.
Very tasty fried chicken, grilled also available, with a choice of sides, rice, beans, French fries, Mac and cheese or fried plantains, rolls and soft drinks. Service is prompt. Parking is available, walk in, no drive in window.Food: 5/5
You need to teach your employees about customer service. They think they are still at the home country. Business here is all about good customer service. Been there twice and customer service is terrible. Last time I showed up and stood in front of the register for a few minutes. The guys walking around didn’t even talk to me or something. Then I asked I wanted to place and order but they said they were already closed. But if I had not asked, I would have been there for a while without no one telling me it was closed.
Placed and online order for curbside pick up. Waited for about 30 minutes before my husband went inside to find out what was going on. He was told that pollo campero no longer offers curbside. It would've been nice for their team to call and notify us of this change. Online it still gives you the option and we have been to other pollo camperos and have never had this issue. Food was ok and service was bad.
Great food! They get really busy so sometimes they don’t get the chance to clean out. I got to go, waited a few mins. It was fresh and everything tasted great!
I love this place because the staff are very friendly and helpful My family and I love to eat grilled chicken and yucas, they are the perfect combination of flavors. Always clean and tidy. Parking: A lot of parking spaces.
Unimpressed with the cleanliness of this particular location, tables were left dirty and it didn’t seem like anyone cared to clean. They also have plumbing issues in their bathrooms causing water to be all over the floor. We tried the new campero bowls that are being promoted and were unimpressed as well. The guacamole topping was frozen. Pieces of chicken are incredibly small. The fountain drinks as far as the horchata goes was empty and no one was checking on them to refill them. Very poorly managed. In all of this there was one employee wearing orange who was trying his best. Unfortunately I didn’t get his name. They had a lot of orders backed up when we went dinner time. Correct me if I’m wrong as I have no restaurant experience but if I know dinner time gets busy shouldn’t I be more well prepared?
When the Ketchup is only included if you get Fries as side, but 2 free blisters could be enough for Eight pieces of chicken. Really? So I guessing now the ketchup is supper expensive that they “might” included in the menu, like 4 ketchup blister for $1dollar amigo!
It’s incredible how this guys can work in this conditions outside temperatures over 90 degrees can you imagine how inside the restaurant could be when AC is not working in this restaurant well that’s how the owner have this guys working in here one of the guys said they have several days in this conditions.Food: 5/5
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