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Reviews, get directions and information for Post Office-Cortez

Post Office-Cortez
"Visit your local Post Office™ at 12112 44th Ave W! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 12112 44th Ave W, Manatee, Florida 34215
Phone: (800) 275-8777
State: FL
City: Manatee
Street Number: 12112 44th Ave W
Zip Code: 34215
categories: cargo & freight company, office supplies, post office



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Reviews
My wife mistakenly put the wrong delivery address on a package, but instead of "returning to sender" the staff held on to it for a few days, so we were able to pick it up! They said they knew it was obviously an error. Good to see the initiative and common sense by the personnel!!!
I had the best experience at this post office. Both myself and my spouse submitted our passport applications at this P. O. and everything went wonderfully. It was a very easy process and the people there were friendly and helpful. To top it all off, our passports were in our hands in about three weeks.. during the pandemic. I'm glad to see that this P. O. isn't going to have to close after all.
There are quite a few one star reviews for this location They are all 2-3 yrs old and no indication of the service now provided . Made a passport application appointment for 10:15 and was taken as soon as we arrived. Heidi, the Postmaster assisted us and was very professional, friendly and conversational. Month was the other staff member and he was friendly and polite. This post office is not near me, but had an appointment available. I would come to this location again based on todays level of service.
Had scheduled a passport session at 12.30 today. On the US passport website, they advertise themselves as a photo site. At 9 am, I get a call saying they don't do pictures for infants. Deliberately picked that time bc it's lunch for my husband and I and we work full time jobs. That said, canceled our appointment and having a hard time finding infant photo sites. If you're an official passport center, get it together and take infant pictures instead of lying on your website. I'll be sure to drop my child on your doorstep since the laziness at this place is the reason we will be delaying a trip. Ridiculous!
Always extremely helpful and professional. The postmaster Heidi and young man at front desk are personable, patient, friendly, and a credit to the postal service.
Try calling this post office to try an talk to someone and ask them a question. No, I wouldn't recommend it. NO ONE will answer. Wait time is ridiculous. Typical for government entities. Should be USPWF..United States Postal Wait Forever.
The unfavorable reviews possibly apply to previous staff. The staff there now Feb 2018 are generally much more polite and helpful. However, the PO Box gets filled with junk mail which is not addressed to me and the staff say they have no way of stopping this!
Literally the worst post office I've ever been to! Instead of closing at 4 they should be closed permanently. Both ladies in there are very rude and don't really care about you, just their paycheck! Love usps but not this location!
I don't know what the circumstances were to justify one star, as I have always experienced friendly and competent staff. I have never, ever had anything but a pleasant experience at the Cortez USPS.
ignore the negative reviews, super friendly staff who helped me send my package, giving me advice on which delivery option was more convenient!
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