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Reviews, get directions and information for Post Office-Limestone

Post Office-Limestone
"Visit your local Post Office™ at 2490 Limestone Pkwy! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 610 Main St, Carrollton, New York 14753
Phone: (716) 925-8227
State: NY
City: Carrollton
Street Number: 610 Main St
Zip Code: 14753
categories: post office


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Reviews
We had an appointment for 11:45AM. We showed up and were told there are 3 families ahead of us. They said there is no way to k it when we will be seen and that there is no guarantee of appointment time. It seems that notification could be sent to let you know that they are running a minimum of an hour behind.
There was confusion on my part applying for a passport for my minor child and the lady there immediately escalated things. It was insanely rude and inappropriate. I don't think someone like that should be allowed to deal with customers. I get everyone has a bad day but part of your job is just being civil. You don't even have to be nice.
I came here to get passports done. Annie refused to help me during my appointment time and instead took someone else’s application. She was incredibly rude.
Went in at lunch on a Friday. I was hesitant from the reviews and especially since I was sending my passport out for renewal. There were two working the counter and they were very personable, joking with customers, and very professional. The phone rang and it was picked up on the second ring. -I did not experience any of the bad reviews.
One lady in particular is always so rude when I have been to this location. I will not return to this location & will drive out of my way from now on. Smile! Greet your customers! Find a different job if you’re so miserable dealing with people!
Had to get my passport today. Bob was by far the most friendly and helpful postal employee I’ve ever met! Thank you Bob!
I have never had an above average experience here. Today was the last straw. There were six of us in line at 2:45, and the clerk never showed up in the ten minutes I stood there. I finally turned around and walked out. Unacceptable. Operating hours are limited as well. They need a kiosk in this location like at other USPS branches.
I have received a damaged package. No answer when dialing two numbers found online for local annex. When I call USPS there is no option to report damaged deliveries and no option to speak to a customer service representative.
Employee told me that she lost stuff when she's by herself, then yelled at me as I was walking out the door because I politely asked her not to lose my stuff. Very rude. And crazy, now I know what "postal" means.
My passport is expired and i got it before i was 18yrs old. I was wondering how i can renew it or what do i have to do? As i need it in 2 weeks to fly.
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