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Reviews, get directions and information for US Post Office Carrollton Station

US Post Office Carrollton Station
"Visit your local Post Office™ at 3400 S Carrollton Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 3400 S Carrollton Ave, La Nouvelle-Orléans 70118
Phone: (800) 275-8777
State: LA
City: New Orleans
Street Number: 3400 S Carrollton Ave
Zip Code: 70118
categories: government organization, post office


Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30
Saturday: 08:00 - 12:00
Sunday: 08:00 - 12:00

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Reviews
The first time I used this post office, Larry told me he was a drummer in a band and wouldn’t let me take my receipt until I bobbed my head to the music he was playing on the radio. Weird… but okay. The last time I was in he whispered to me “keep your tongue sweet”. Very inappropriate. Does he say this to the male customers too?
I went to drop off a package with a QR code. First of all, I was there for over 45 minutes. The man who was helping me, Larry, was extremely rude. I understand it’s not his fault for the system not working but when someone says things like “well I guess it’s customer day” referring to the long line of customers waiting to be taken care of, I get concerned. He started to ask me about myself, and when I told him I’m missing a class because this is taking so long he told me to just get someone to take notes for me and that it wasn’t that big of a deal. Apparently, “when you go to medical school you’ll need patience, so you should learn to be more patient.” He then proceeded to tell me to smile more….all around just a horrible horrible experience. Oh and apparently the internet was down that entire time, and he failed to inform me of that. I ended up cutting my loses and taking my package home with me after almost an hour of wasting my time.
I went for my first time passport baby, they took a picture, Kiyanna was very helpful, she knows very well the products, she gave us the option for the passport go faster. Very kind and polite.
Open time posted as 8am. It's 8:10am with a line of patrons waiting to be serviced. All we hear is laughter from employees in back. Shameful and a disgrace. If you are scheduled to open at 8am, please make every effort to do such.
My mail is constantly lost or stolen. Never delivered on time. Packages never show up after tracking says delivered at door. There is without a doubt some serious problems with this location. They need to fix this before a lawsuit is opened
This post office is responsible for delivering some of my ebay and Amazon packages to me. Why? I don't know - Amazon dropped the ball with this contract! If an Amazon driver doesn't deliver all of his packages, he can be fired! If a FedEx or UPS driver doesn't deliver all of his packages, he will be disciplined! If a USPS driver mailman doesn't deliver all of his packages, who cares? USPS mail carriers lie! They are lazy too! All they have to say is, "they address wasn't accessible" and the postmaster is like, "Ok, cool!" I once ordered an outdoor subwoofer for a party. Amazon said it will be delivered Friday. The party is Friday. No problem - it's not like I have to put it together. I just have to plug it in. My speaker was "out for delivery". I was home watching out the window and watching my phone for the delivery. All of a sudden my package status turned to "undeliverable". I called and they said that there was no place to leave the package. I said, "I'm home! You knock and deliver it to me! You don't leave it anywhere!" So I checked my security cameras. I watched the USPS mail carrier lady deliver my letter mail to my mailbox by the street. Then I watched her go back to her vehicle and drive off. I asked the delivery person who delivered my speaker the day after my party what happened??? He said that my speaker was too heavy!!! It was 25.7lbs. Don't they ask you on your application and interview if you can lift 40 lbs??? Lazy!!! Plain lazy!!! Nothing to lose by not delivering your important packages!!! EDIT; This post office is commiting mail fraud. Packages need to be delivered by a certain time and a certain day. If that time is approaching and the mail carrier is nowhere near the delivery address, they will scan the package"delivered" to stop the clock on it. Scanning a package as "delivered" when it isn't, is mail fraud to the fullest extent. I was told by the postal inspector to call and report it to the Inspector General. Some of these honest mail carriers are commiting mail fraud and are going to go to prison!!! All you have to do is do your job the best to your ability. If you can't deliver some packages on time, people will understand. But as soon as you commit mail fraud to CYA, it's time to get someone else to do the job to the best of their ability - while you go spend some time in the slammer!!! Fraud is wrong!!! Any kind of fraud is wrong!!! I have video evidence and multiple eyewitnesses!!! Commit fraud, I'm reporting you!!!
Bria helped me apply for my passport. She was awesome and very sweet! She remained calm and respectful even though customers were getting frustrated with the lack of workers. Thanks again, hun!
Very kind lady. She had glasses and a smile. Helped us renew passport very fast n professional.. I recommend this Carrollton and palm st in new Orleans is ya need fast . 5star for her running the office. Thabk youpassport
My passport application was sent back because of errors and I couldn't return to my local Post office because it was destroyed by IDA. Kim at the Carrolton branch help me redo the application, Looked it over, and overnighted my corrected application. Kim knows her stuff. She is fast, polite and a pleasure to deal with. Thanks Kim Ross for helping me.
Thank you Kiyanna, #74 for being so kind and helpful. You put the sun in sunshine! You're a shining example of professionalism.
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