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Reviews, get directions and information for Red Wing Shoes

Red Wing Shoes
"Red Wing Shoes carries a full line of work boots and shoes for all industries and work conditions in every season. Red Wing specializes in steel toe and safety toe work boots and shoes as well as slip resistant, insulated, waterproof and lightweight work safety shoes. Our stores also sell Red Wing Heritage, Irish Setter Hunting and Outdoor boots and Vasque Hiking Boots. Red Wing Stores offer the Ultimate Fit Experience that will personalize your footwear recommendation and insure you have the safest and best boots and shoes for your job. Our footwear experts will recommend foot beds, orthotics, socks and shoe care products to round out your fit experience. We also sell a full line of polishes, cleaners and boot care products."
Address: 57 New Jersey 23, Wayne (New Jersey) 07470
Phone: (973) 256-3323
State: NJ
City: Wayne
Street Number: 57 New Jersey 23
Zip Code: 07470
categories: shopping & retail



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Reviews
Priscilla is the best! Went in with my son, a union carpenter apprentice. He's been wearing some low level steel toe boots and now needs the real deal. It is time to make the investment in boots that will last, and so we went to Red Wing. I couldn't have been more impressed with Priscilla's knowledge of the product and OSHA requirements! My son has hard to fit feet -- high instep, low arch, and wide. Priscilla helped find the right fit and the right insert to support his feet. Thank you, Priscilla! We'll be back.
Great service took my boots their first cleanup service when I found out they do that . They changed my laces and even added a little American flag pins on my free laces. which were then thrown away by the red wing store in Hackensack will be coming here from now on even though it’s way more out of the way for me but I appreciate good service. They made my boots look unrecognizable in a great way. My boots have been put through a lot over the years and as you can tell by the picture they still look amazing with their help
Helpful staff. It's nice that they keep all of your information and past purchases in their database. I love my 2412 boots. The best part is having your boots serviced with new soles, waterproofing, and new laces.
I’d been looking for a pair of Red Wing Oxford steel toe shoes ankle high for years and NYC , oddly enough, doesn’t have them.I called Red Wing Customer Service which led me to the Wayne NJ store and spoke with an exceptional young woman, Priscilla, working her way thru college I guess, who found me my pair and got them to my home in under 48 hrs. At my age, one gets to slow down wait for what you want and Thank God have the ability to “ BUY WELL ONCE”. This was one of the better shopping experiences I’ve had this year and grateful to the Wayne store… and gonna buy a pair of boots within 60 days..
Customer service was horrible. If you want to feel discrimination or racism in the flesh, then stop on by! The store manager was very unpleasant and dismissive from the moment I walked through the door. I was looking to purchase a work boot that sells for $350+, which is not a problem for me because I'm a firm believer in getting what you pay for. I normally wear a Timberland double sole construction boot, which I go through about 3-4 a year, which I explained to him, and he proceeded to ignore me. I asked him if I could see the pair I was interested in, and he turned to me and said, "That's a work boot." Hello! I work in construction! Really?! Than says, "You'd be better off wearing Timbs." They look good on you." Smirked at a fellow Caucasian customer , who replied," I refuse to wear Timberland Boots because all the homies wear them." It took everything in me to walk out. My 16-year-old daughter was with me, and I refused to let her see me lose my cool over ignorance. Never again will I step foot anywhere around that place. I feel for the young African American lady who works alongside him. She probably witnesses this all too often. RedWing needs to do better with management. I will be trying the Hackensack store next week. Hopefully, I won't experience 400-year-old management criteria.
Just bought a pair of Red Wing King Toes. So nice and comfortable! I can bring them in for a cleaning and some new laces for free whenever I need. Also, the customer service was excellent! I was assisted by Jack, a real gentleman knowledgeable about his product.I would definitely recommend someone go buy their boots here, and ask for Jack when you get there. Thank you Jack.
Overall bad customer service by the franchise owner. Took boots in for a repair resole and toe. They came back from the contractor he uses with a damaged right toe, the safety toe was pushed down into the boot, not allowing me put my foot in. Called up he was nice told me to bring them in. I brought the boots in he agreed there was damage to the right boot, sent them back telling me over and over again that they would do right by me. Only to get the boots back and be told they were damaged when you originally brought them in they would do nothing for me. Will never buy another pair of red wing boots for myself or anyone in our company again.
Went there recently looking for the rare women's steel toed boots and they have a few selections in store. Although they didn't have my size, the staff was so nice and helpful in locating a pair. Highly recommend this place especially if you're looking for women's steel toed boots.
Great boots and great service by this location, and redwing in general. This place serviced my king toe boots during the rough days of the pandemic and did an amazing job. As far as work shoes goes, I'm a Redwing customer for life... I was spurred to post this review because I'm about to buy another set of redwings, probably from this location, and I would like to support this iconic USA institution.
Came here with a pair of Irish setters I bought 9 months ago the stitching was all ripped and they were no longer water proof I was taken care of by a fellow named jack and he took a look at my boots and said he would give me a new pair free of charge under warranty .... he also advised me to buy a mink oil to treat the leather which was an awesome idea ...... supper happy with the service at this red wings branch ! If your look for a pair of reliable boots come to this store !! He will guide you to exactly what you need !! Big thumbs up !!
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