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Regions Hospital

  1. Saint Paul
  2. Ramsey Hospital
  3. Jackson Hospital
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Reviews, get directions and information for Regions Hospital

Regions Hospital

Description

Regions Hospital is a private, nonprofit organization that serves patients in Minnesota, western Wisconsin and throughout the region.



"Our Level 1 Trauma Center and nationally recognized specialty care teams can treat your most complex needs. From our leading-edge treatments to our ongoing research, we're always working to make your care - and recovery - the best it can be. At Regions Hospital, you're in excellent hands."
Address: 640 Jackson St, Saint Paul (Minnesota) 55101
Phone: (651) 254-3456
State: MN
City: Saint Paul
Street Number: 640 Jackson St
Zip Code: 55101
categories: hospital


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Reviews
If your loved one needs trauma care and you want them to live, DO NOT CHOOSE THIS HOSPITAL!!! My 86 yr old mother sustained traumatic injuries in a fall at her home: fractured C1, compression fracture of T12, broken left wrist, broken R hand and a severe laceration on her face, among others... She is not receiving the level of care required because there isn't enough staff and they will not allow us to stay to help. She is frail, medicated and VULNERABLE. She cannot do anything for herself and we have offered to stay to fill the gap, but they do not allow "visitors" outside of visiting hours. She can't wipe her nose, push the call button or change her position in bed. She was left alone with her breakfast this morning and SHE CANNOT FEED HERSELF! She cannot take a drink of water by herself. A nurse comes in once every 75 minutes. She would have choked on mucus today because she couldn't cough it out due to her position in bed and no one would have known because she's not on any telemetry. She can't raise the bed because BOTH OF HER ARMS ARE BROKEN! THIS IS THE KIND OF PLACE WHERE PEOPLE DIE BECAUSE BASIC LEVELS OF CARE ARE NOT MET. They are creating more trauma than they're fixing. Go ANYWHERE else. I'm not here to complain about the care she IS receiving, just where the lack of nurses and enough appropriate care is failing her. Change your policies before someone gets hurt. Not every visitor is just a visitor. My mother deserves advocacy and appropriate care. We will NEVER choose Regions again. ****FOLLOW UP**** She was released to a rehab home for PT/OT while she heals after 5 days. The doctor there took one look at her, ran some labs and sent her to a local ER where she was given a blood transfusion, more x-rays and was readmitted for 7 days. They would have put her in the ICU but it was full. She had been bleeding into her leg from a bruise she sustained during her fall, but was dismissed and mismanaged by Regions. Once given proper treatment for that she started to respond. She got proper treatment and much better care at St. Francis in Shakopee. Regions is a trauma center: THEY GIVE YOU TRAUMA. Nurses and their directors lie to you. It’s a facility that cannot be trusted.
Would give 0 stars if I could! My son was sent home with a collapsed lung & the other bruised. Also severe skull fractures, a displaced fracture in his ring finger they just wrapped it in a ace bandage! It took a 3 1/2 hour surgery to repair later, and was throwing up blood! After being hit head-on by another driver. The hospital social worker threatened to send him to a homeless shelter if I didn’t take him home, after I expressed my concerns about him being sent home in the condition he was in!! I rushed him to our local hospital ER after his blood pressure climbed & he was coughing up blood. The doctors there were mortified at the condition he was discharged in! They found he had a blood clot in his lung & sent him back to Regions by ambulance! If I hadn’t taken him to our ER he would have died! I would not recommend sending anyone you care about to Regions Hospital!!!!
My fiance and I had the BEST experience we've ever had at a hospital. My fiance was admitted for 11 days due to seizure activity due to benzos withdrawal. We were on S10 on the stroke floor. His care team of nurses and doctors were the absolute best we ever had. To start off, Chris the nurse became pretty close with my fiance while he was there. Chris helped him through panic attacks and helped him by talking him through his up and down emotions, restlessness, anxiety, panic attacks, etc. Chris, thank you so much for helping Tony. His night nurse, Yohanna was the absolute sweetest. But, the big rave goes to Dr. Karl Tjerdsen and the team of addiction medicine drs. Dr.Karl was EXTREMELY thorough, caring, and compassionate. He took his time with Tony and actually extended a helping hand to get tony off of xanax for good. We looked forward to seeing Dr Karl every afternoon. He listened to Tony's concerns, and adjusted his care plan accordingly. He treated you as an equal and not just some addict. I have never had a doctor so caring and so level headed as him. He really makes a connection with his patients. Regions has really stepped their game up with caring nurses and thorough and compassionate doctors. We trusted their plan and knowledge and it played itself out, and everyday got a little better. The food was pretty good, but there are a lot of carbs. The room was pretty big, and the food delivery people were personable.
Regions ER is the worst place to go for care. I was sent there by my primary dr because of some concerns they couldn’t take care of at the clinic. The staff at first was helpful but then there was a shift change and the new dr treated me like a pill seeker and was extremely rude I ended up leaving in worst shape then when I came in and left extremely dehydrated. If they made bumper stickers that said don’t take me to regions I’d have one. Such a terrible place.
My husband has been at Regions for a week now due to complications after cancer treatment. The ICU is fantastic! The Nurses are attentive, great bedside manner and they are on top of it. My husband was moved to the general part of the hospital for a few days this past week and it went downhill. From my point of view and my perception he was not given the proper fluids or attention that was needed. He then became delirious and combative. He was then restrained to his bed, where he became low on oxygen, and then had to be transported back to the ICU where he is now on a ventilator. There was a point on Friday at 1 AM, where he called me from his hospital phone begging to come home. I asked him to get a nurse that I could speak with. when he tried to hand her the phone I heard her in the background background say “I will not speak to your wife“. Then the phone hung up. I was left the rest of the night to wonder what was taking place and happening to my husband. I went there Friday morning and stayed from 9:15 am until visiting hours were over and during that period of time he was not fed or given any kind of pain meds until after 5:00 pm. He was also given meds by mouth when there were clear instructions that nothing was to be given to him by mouth. I was terrified to leave him that night because I had no idea what was going to happen. At about 4 AM Saturday morning I received a phone call that he was being moved to the ICU due to lack of oxygen. He is still in the ICU and I feel like I can rest easy for the time being but I have ABSOLUTELY no faith that once he is moved back to the general part of the hospital that he will be OK. I have read other reviews and I am seeing a common thing that family members are not allowed to stay with somebody that cannot advocate for them self outside of visiting hours and I find this ridiculous, especially when you have nurses that aren’t attentive and manhandle people. It also appears to me, and my perception is, that some of these nurses are not qualified to be doing the job that they are doing, and that they were placed there due to a nursing shortage. Me and my family now left to figure out ways that somebody can be there with him to monitor what is taking place in his room once he leaves the ICU. Again, all of this was and is unacceptable.
The staff at Regions saved my life and I am forever grateful for their incredible care they provided me during my emergency surgery. I wish I could give more than five stars as they went above and beyond to ensure I received the best possible care and supported me throughout the entire process. Thank you to the entire team! I will never forget your kindness, compassion and exceptional medical care! While it was unfortunate circumstances, I feel grateful for having gone to Regions for my emergency surgery as it ultimately helped to save my life!
This was my first time ever having to stay overnight at a hospital. My experience was mediocre. Got to the ER in the later afternoon with a dangerously high BP and feeling nauseous and dizzy. It wasn’t super busy when I got there but did start to fill up with folks coming after work hours. I’m not sure their triaging methods but it felt much more like first come, first serve and not by emergent need. I sat there for a couple hours after seeing the triage nurse who took my BP before actually getting into the ER. Couple times thought I was going to pass out or have a heart attack. I know ERs are backed up but dang that felt like the longest wait ever. I understand they are probably short staffed on nurses but sometimes it would take the nurses 5-10 minutes to respond to my call button which I hated pressing as I didn’t want to be a bother. I had a sudden onset of intense abdominal pain and it took me screaming in pain multiple times for them to come in and actual do something. Some of the nursing staff was amazing, some were ok. I really liked my daytime nurses the most. I wish I remembered their names! Food tasted good but the food service was horrible. They would say it will take 1 to 1.5 hours but sometimes it took 3 hours. Order was sometimes wrong. My doctor team was great! Sometimes instructions/next steps were unclear but I had multiple doctors on my case so that could be why. I was sometimes confused as to why I couldn’t go home but the nursing staff was good at finding answers to my questions. I had a roommate basically the entire time and had to share a bathroom. It was impossible to get rest with a roommate. It was also ungodly hot in the room at times to the point that I was drenched in sweat and unable to get comfortable. Took a long time for them to finally adjust the temp. Never been in a hospital before so I’m not sure if having a roommate is the norm but that was probably the worst part, second to having to scream for help multiple times while in agonizing pain. I felt bad for my roomie having to deal with that. I did have to listen to my roomie yell at the food service team on the phone for 10 minutes. And the complain to someone else on the phone about it. While my overall experience was mediocre, I don’t have high expectations for healthcare anyways. I decided to switch over to health partners for my primary care and will probably utilize regions hospital if needed, again. Definitely going to bring ear plugs.
I was in for a mental health crisis and the first social worker I talked with large lady with glasses did not have any sympathy at all. Calling a suicidal person "self-centered" does not help. Don't even get me started on the "mental health" unit. Some of the workers are nice but the majority gossip behind your back. Honestly, the whole experience made me want to end myself more and when I got out, I became much better.
The surgeon my Dad had was very good, but beyond that his stay was awful. The communication was awful between the nurses, staff and us. We would go there to visit and then they would be taking him to dialysis. He was told what was going on with him and I told him before they did because I have access to his records. He was also there for over two weeks and never got a sponge bath or a bath. The bed side manner is terrible. Some nurses were good, but the staff needs to communicate with each other, the doctors, and the patients. I know they are short staff but patients shouldn’t have to suffer.
Why are social workers being left with the responsibility to look after severely mental patients as if they even remotely meet the necessary qualifications? Only in hindsight did I realize this, after being turned away and feeling uneasy about my encounter with this very individual who denied her patient visitation and turned me away. I came back the following day and the patient was then no longer in their system according to the desk receptionist. Now we have a lost, mental person on the loose. Great going you guys. Just f*ing great..
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