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Reviews, get directions and information for Rite Aid

Rite Aid
"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."
Address: 6939 Erie Road, Derby, New York 14047
Phone: (716) 947-5066
State: NY
City: Derby
Street Number: 6939 Erie Road
Zip Code: 14047
categories: gift shop, beauty, cosmetic & personal care, convenience store, medical equipment manufacturer, medical equipment supplier, pharmacy / drugstore


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 20:00
Sunday: 09:00 - 18:00

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Reviews
If I could rate a 0, I would. EVERY time I come here to pick up prescriptions, the pharmacy staff are rude and give me an attitude. Not a single pleasant person working there. Today was the last straw. Not only was my prescription not ready I received the call that it was ready late last week, but they wanted me to come back after 5pm. I am tired of feeling like I am an inconvenience. Yes, I lost my cool today, but honestly I am sick of being disrespected and wasn't having it today. How about this, don't give an attitude and then you won't get yelled at. Needless to say I am taking my business elsewhere. And if you look at the reviews, apparently they only care about the positive ones. Not a single comment on the complaints. That says a lot. They really don't care. Don't waste your time here.
Dealing with the pharmacists here is like pulling teeth. Rarely do I have a good experience with them…When I was notified that my prescription was out of stock I called right away, was told it would be ready at 4pm today. When I got there I was told it was “never called in” and I was sent 30 minutes out of my way to a different location… This is not the first time this has happened either. Please save yourself the frustration and go to Tops Market across the street.
Just switched to Rite Aid in Derby. This morning I had the NICEST most CHEERFUL young lady helping me at the drive thru! I believe her name was Emily. How nice to encounter someone like this at 8:30 in the morning!
Went to pharmacy to pick up medicine for a family member, not one person even acknowledged me, one even walked by and said nothing! Sick of waiting for them to get done “talking”, and no it wasn’t work related. Exactly why I left yrs ago!!!!
Kudos to Debbie in pharmacy at Erie rd store..always friendly and totally helpful...you are so lucky to have her!
Great customer service, friendly associates and great pharmacist
I'm not sure what's up with this riteaid but the service is terrible
Very informed and helpful staff. Excellent spot for a flu shot.
Hi I had a puzzle for for free and all the stuff was 1:00$
Pharmacist is very knowledgeable and helpful. Great rewards progam
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